Eden Senior Care

Food is very good. They've had the same chef for decades. They are in process of updating the cottages.

This is the 2nd facility I have had my wife in. The first had problems keeping management and that trickled down through the ranks. I felt care was being adversely affected. Actually heard about Maple Ridge from the marketing person at another senior community I visited.

My loved one is currently a resident at Dimensions Living Prospect Heights and overall things have been mostly good. The cleanliness is great! The activities and value for cost are okay. However, my loved one has had money stolen twice. I would recommend this facility to others, with the caveat of security/theft issue.

They seem to be doing all that they can - so no complaints. The staff are kind and attentive and treat my mom well.

My loved one is currently a resident at Charter Senior Living Poplar Creek and she is getting very good care at this facility. Based on the experience, I would recommend this facility to others.

We visited several communities and this one has a Shelter certificate so we do not have to move my mom again and the community is very friendly and they care about her.

My friend staying at Dimensions compliments and acknowledges MANY of the staff members throughout the facility.. Per [name removed] "I am pretty sure that I have covered all the people who have helped me tremendously, and unfortunately most likely THANKING THEM personally, would take days to do. I would like all of them to also know that it takes a very special person to allow and promote Residents to maintain their Dignity no matter what" I hope his comments express his gratitude for the time he has been at Dimensions Living of Burr Ridge

I don't like that there's not a dining room. If you want food, you have to use a ticket and then take it back to your place to eat it by yourself so that's been a real bummer for me and for my mom. They have tons of activities, which is great, however my mom hasn't really participated yet. And the staff is super friendly.

Eden Vista of Stow is a good place for my mom and the staff members are great. I appreciate your guys for helping me - they could do more activities. However based on the experience we have had so far, we would absolutely recommend this community to others.

I liked how much they really cared and took the time to know my mom. When my mom was passing away, they were very compassionate and would come in and talk to her like she was still with us even though she was unconscious. They loved my mom's cat (Boots) like it was their own.

We used Dimensions for respite care. We would have loved to stay permanently but this community did not transition to Medicaid once we ran out of money. We picked this community, because it was friendly and attentive staff, clean, and small number of residents in memory care.

The staff members at Eden Vista of Fond du Lac are very friendly and seem to treat our loved one very well. Based on the experience we have had so far, we would recommend this community to other families.

My loved one is currently a resident at Rock Run Place. The staff is very friendly. The housekeeping is very clean. As far as the food, I would rate it 4.0 most of the time. The food is good, according to my loved one. I would recommend this facility to my own family and friends. It's a great place and would be the place that I would choose to go to if I needed any assistance care.

The local staff is amazing. Everyone is so kind, caring and friendly. They take really good care of my mom and stepdad and even bring ice water for their cat whenever they come to their apartment! The activity director is terrific and does a wonderful job!

I toured Bella Vista and the facility was old and dark. I witnessed an abandoned resident in the lounge area. I had hoped to witness lunch, but unfortunately it was in between seatings.

It really provided my sister full service, all aspects from medical, spiritual, social, psychiatric which provided for the person as a whole. Nothing was missing. If she could afford it she would have stayed permanently. Unfortunately her money was stolen 2 times within 1 week upon move in. I myself counted her wallet she had $140 1st theft was $100. Sad.

Initially, we were looking for a temporary place for our mother to go last summer while she was recuperating from a broken leg. She could not continue rehab at the time until her surgeon ok'd putting weight on the leg. Charter was very close to where she was rehabbing at the time. The rent seemed reasonable and the facility is clean and the staff approachable. Later when we found she could not return to Independent Living, she moved back to Charter for the reasons stated above.

The food is good but but my loved one think it's okay. They offer a lot of activities.The people are wonderful. They are a little under staffed. They don't pay enough attention, to the residents in skilled nusring. They are very busy. So far it's been great. They could use more help, and staff. I would recommend to other families.

I toured this community and it was very good, it was one of our top choices. However, I got no call back when trying to reach them after our tour.

The activities seem to be really good and our loved ones are starting to participate in them. The meals and dining service overall is good but occasionally our loved one might say something negative about it. Based on our experience so far we would recommend Charleston House Assisted Living community to other families.