Eden Senior Care

Our family has had good experience with Brookdale--both in Stow, OH and Winter Haven, FL. The Ohio location is more permanent for Mom (who suffers significant dementia). Staff has gone to great lengths to help Mom adjust from her recent widowhood and multiple residence changes. Our case has been challenging, and the staff has done a great deal to help Mom transition. We have had severe and unexpected setbacks, but Brookdale's people have stepped up time after time. Our situation has calmed, and Mom is settled in the memory care area. We recommend Brookdale to anyone needing elderly care services.

My mother is doing wonderful. Her health is improving and she really enjoys the place. They are taking very good care of her and her needs. The community is very nice and clean. The staff is great, they are welcoming and helpful. She is now the bingo queen, she really loves to play bingo. They do offer many activities for her to choose from. She is pleased with the food. I know she is reeving great care at this community.

Very impressed with how hard the staff works and interacts with the residents while I was visiting. They are re-modeling their kitchen and making many improvements to the buliding in 2016, which I think it needs and glad to see them doing. The sales director is very nice and energetic.

Great place and especially the staff who are so, so helpful and kind.

Merrill Hills Manor is going good. It is very clean. T he staff is really friendly there. Every time I am there they have him doing something. I have no complaints. It has been an overall good experience.

Brookdale Prospect Heights have been very good about trying to accommodate my father-in-law who is kind of a challenge. He ended up falling the first night he was there. After a day or two they suggested that he needed more therapy. He is now back in his assisted living studio. He thinks he can do things and does them very quickly. Getting him to change at the age of 88 is a challenge. I think well of the facility. They are doing best they can given how difficult my father-in-law is. We will see how things continue to go here.

My husband and I had visited several other assisted living communities and didn't feel comfortable with my parents living there. We feel that Brookdale in Stow ,Ohio takes pride in all they do for the residents. The community is decorated beautifully and is clean!!! ALL the employees go out of their way to help and please the residents.

At this point we are pretty happy with them. It's a secured area, so sometimes there is a little bit of a wait to get in and out. I would rather have it that way, though, and know they are safe. They are doing a good job.

While the move-in has been delayed a bit, I am really looking forward to things with Emeritus! It's a lovely looking community, and everyone has been so friendly and so helpful. The marketing director was a huge help throughout the whole process, and the community has just been very welcoming in general!

I wish someone would have encouraged my mother to attend an exercise class.

Overall the experience with Brookdale Prospect Heights was positive. The first night there they forgot to get her for dinner and that of course was not good. Then there was the head person that I was not very impressed with who (among other things) did not tell us we had to sign a hundred page contract. Other than those issues it has been a good experience. The nurses did really well, were very caring, and made sure mom had her meds when she needed them. Overall it is a very nice place with very friendly excellent staff.

My aunt selected Willow Falls in Crest Hill, Illinois. She could not be any happier! She loves her apartment and the food. The staff was extremely helpful in orienting her to the facility. A Place for Mom was extremely helpful in assisting with the process of finding a facility. The information they provided us with was accurate and helpful. I will be referring A Place for Mom services to family and friends. Thank you for making selecting a facility so easy!

My loved one and I stayed here briefly, and during our time there I thought they did a good job. The staff were all very friendly and the care they provided seemed good. Unfortunately due to the way the community was set-up and staffed all the residents, even on the first floor, had to be able to get out of bed and into a wheelchair on their own in case of emergency. After the fire marshal visited the community they began to enforce this rule, and we were not able to stay. The care here is good, but be aware of this if you or your loved one has mobility issues.

Our loved one has been here a few week and so far we've been impressed with the service here. The staff has been very responsive to any requests we've had, and they're very communicative when it comes to updates on my loved one's health and well-being.

My mother was here just for respite for 2 weeks so everything was inclusive. The emeritus is a very much smaller facility, it was never a consideration as a permanent placing because of the size, the programs that are available and if I'm not mistaken, I don't think they have memory care. It's a beautiful place, very clean, the rooms were excellent, the staff was excellent. I would highly recommend them as a respite but maybe not as a permanent placing for nursing. We saw the special on emeritus and I think they did a big disservice to emeritus by zeroing in on the one nursing home and I think they made a huge error in focusing on them because our experience was very good. On the one hand it was very informative and helped us know what to look out for but I kind of felt sorry for them.

Parkview Manor and their Rehab center gave me a new life! On July 1st 2013 I was taken to the nursing home unable to sit without falling backwards. The dizziness had taken over and I was unable to function physically. With determination, lots of help and care/concern from staff I am now going home not only with a new body but also a whole new outlook on life. The people at Parkview strive every day to bring you back to life. Thank you from the bottom of my heart, and my wonderful family thanks you all too! Judy Kirsten, August 21, 2013

I’d like to share some general thoughts about my Mom’s stay at Lakeshore Manor in Oshkosh, WI. When no one else would accept my Mom as a patient, Lakeshore Manor did. The facility that promotes itself as the best in the area was nice to us, however would not work with us. My mom was too angry, potentially violent, and not properly medicated to be a patient there. Lakeshore Manor accepted my Mom and worked with us as a family. Lakeshore Manor was truly a partner. The staff came to genuinely care for my Mom, no matter which one of her many dementia-induced personalities presented itself on any given day. Lakeshore Manor worked with us so that she would be properly medicated, their staff was there understanding her needs and the family needs. We worked together through some difficult situations, but Lakeshore Manor never gave up on her. The options that were available to her on a daily basis to socialize and interact with others were endless. The activities coordination was wonderful. Just watching the staff get everyone into the great room to participate was to watch an exercise in patience, love, and caring. I saw all of Lakeshore Manor’s residents treated as individuals, not just a body in a room. Lakeshore Manor allowed my Mom to remain there to the end of her life. They assisted us in recommending and working with a hospice provider. Other facilities would have forced us to move Mom once she entered hospice. Her dignity and uniqueness as a person was protected until the end. After she passed, many staff members asked me if they could come in and say their good-byes. It was personal to them, not just a job. I would never hesitate to recommend LSM to anyone. It is a wonderful facility, staffed by caring individuals and an asset to have in our community. I send my best wishes to the staff, I miss their smiling faces. I would give a 4 ½ star rating to the care my Mom received and that is because I really don’t give 5 stars to anything I review!

It is clean. The people are friendly. The monthly cost appears reasonable compared to some other facilities. They have skilled nursing, memory care and assisted living to assist mom as she ages and transitions to different levels of care.

The facility does struggle with being short staffed. Communication with staff is a slow process. But we know that [name removed] is safe there and treated well.

The main issue we had, is they were in the middle of changing to Eden Vista, and their billing was all messed up. I really don't know If their service declined, as we didn't have dad at the facility too long after that.