Brookdale

Accessibility to the on site nurse. Everyone made a point to call me by name. Promptly answering the door. Most were willing to help with messes

Truly this facility treats residents and their families like one big family! I cannot like this any better! There are several room sizes available. A wonderful chef provides delicious food. The activities director keeps residents busy and happy with numerous events throughout the month. Bus trips, music, arts and crafts and games are evident. The Solace room has activities families can use with their loved ones. There is a TV room. Sensory activities are everywhere. The attentive nature of the caregivers is what impresses me the most. Additionally there is a Family Council that meets once a month to help family members learn and bond. The "family" at Brookdale Oak Hollow is exceptional. Sometimes we have speakers and other times we have opportunities to share while doing something unique. We had a paint and sip night. We've had a pot luck. Once in a while these gatherings allow family members to just "be" and take a breath.

Smells clean. The staff is so friendly. Our cousin has needed to replace keys twice. No prob. She has forgotten to push the 10 am button. They were there to check on her. Physical therapy has been good. Food - my experience has been good. Our cousin has not complained. They offer nice activities. Christmas was beautiful. They have special dinners. I think they do a good job. Unfortunately it can be difficult to get all residents involved - some people just are stubborn. They keep trying though. Vale for the cost - for our family this is worth the money. Our relative has a cute apartment with lots of storage. She has a cleaning lady. Staff is available I think it's nice. If I were moving into a senior building I could live here comfortably

Our experience with Brookdale in Stillwater has been all positive. My mother-in-law is thriving there! Before she started living there, I didn't think she would live much longer. But today, she has 3 awesome meals a day, they help her get her showers, & they check in on her several times day & night. All the staff are so positive. One of the nurses said she tries to treat all of the residents like her grandparents & what I see from the staff, that is the climate at Brookdale. She has her own apartment with her own furniture which makes it seem more like home. Brookdale is small enough that all the staff knows each resident by name. The layout of the facility enables residents to have indoor places to walk & get exercise. They are so observant to the residents needs. My mother-in-law was having difficulty holding the silverware at lunch & the staff provided her with weighted silverware, which has helped her eat. And one day when my husband had surgery & she was sad & worried about him, they noticed & called one of her sons to let him know. On several occasions, they told us as we were leaving to please let them know if they can do anything else to better meet my mother-on-laws needs. We highly recommend Brookdale to anyone looking for a place for their loved one!

I have family at Brookdale and they absolutely love it there. The staff treats my parents like their own and that is important to us. My parents praise the staff and managers about how it is a big family there and how it is a close knit facility where everyone helps to make the place a home for their residents. I never have to worry because I know they are in good hands. I recommend this place to anyone wanting care for their loved ones.

Brookdale is a very clean and loving environment. The staff is super friendly and has many activities that the residents can partake in, including outings and activities here in the facility. My friend loves living there and enjoys it very much. I would recommend this assisted living to any person who is seeking a place for their loved ones.

5 For all categories they were truly exceptional. Staff interaction with residents were warm, caring, and attentive. Loved the courtyard and view from room was great. Communication was open and responses to questions quick. Great memory care and transition to hospice services were seamless. Classes for families were informative and relevant topics. Overall, an excellent experience...very supportive of families. My Dad loved the music entertainment.

My mother doesn't participate in anything so I can't rate the activities. What we like the most about Brookdale Monrovia would be probably the friendliness and the nursing staff's willingness to accommodate my mother's sometimes unique needs. Also it's location is very convenient. Close to several medical facilities and a pharmacy. every time I'm visiting, usually twice a week, all of the residents are cheerful and friendly. This is not always the case in assisted living facilities

My mother moved into Brookdale in January 2024 and is doing great. My sister and I toured many places after her stroke. We met with the sale manager, walked outside and both said "yes" to each other. Walked back in and signed her up and are very glad we did. My mother comments on how friendly everyone is. I was impressed how quickly everyone knew her name. She was at her previous facility for six months and nobody knew who she was. They encourage my Mom to participate in the activities. They make sure she is eating, taking her medicine and assist her with all of her needs. My mother repeatedly states how nice everyone is to her. They go out of their way to help the families. I would definitely recommend Brookdale. It is giving me the piece of mind I definitely did not have before.

The people who work there are amazing. Kind and caring! The food could use more variety on the menu.

We would like to express our sincerest gratitude and admiration for your exceptional team. Over the weekend, my dad faced a serious health issue, and thanks to the attentiveness and quick thinking of the staff, he received the urgent care he needed. The staffs keen observation set everything into motion, next another staff ensured the concern was swiftly communicated, and finally decisive action in calling for weekend assistance ultimately led to relief. Had this team not been so diligent, I truly believe my dad’s life could have been in grave danger. We have always appreciated Brookdale - Weddington Park, but this experience has shown us just how invaluable your team truly is. Their dedication and compassion made all the difference, and we will be forever grateful.

When we were searching for that right place for our Pop, they went above and beyond our expectations in working with us on getting him moved in and settled. He had a large amount of medications and the nursing staff did a great job coordinating those and helping him with showering, and other things. Not one person was ever short or unkind to him the entire time he was a resident.

My experience with Brookdale so far has been a very comfortable and warm experience, the staff answers my questions make necessary adjustments and always work to make me feel comfortable as they take care of my mom. They often say “thank you” to me for letting them care for my mom. They acknowledge that this is not an easy process for my mom and me as well. So far the experience has been good and I would tell anyone to check out Brookdale if they have to place a love one.

I love the trees and my patio. The property is very pretty. They have an awesome crafting center, ceramics, stained glass, painting, quilting and so much more. Everyone is very friendly. Yes, I would recommend Brookdale Club Hill to other families

The staff here is great. Very friendly and knowledgeable. They appear to be "short staffed" but those that are here try very hard to take care of residents. I live in a studio apartment. I think it is big enough, although I would like a bit more storage space ( LOL). The one bedroom is very nice. You have a "living room" kitchenette and a bedroom plus bathroom. I think the food is good overall. There are a few things that I don't like but they have good alternatives available. They are willing to try and make meals you like. Even asks for recipes.

5's across the board. Truly. Excellent on every level and category. We are eternally grateful!! Every staff member I have met has a kind generous spirit. The food is great! The director initiates meetings twice a year with me and my siblings. If there is a concern, on their part or ours, we meet or talk on the phone additionally. We had a bridge loan before our mother's previous home was sold. The business office, [name removed], was wonderful with working with us through all the financial transitions. They are compassionate with our mother, and also with us!

Everyone is willing to help with paperwork and answering any questions.

I have found the staff to be very friendly and helpful. Room sizes and amenities are more than adequate.

Brookdale Pecan Park has a Director and staff that are warm, friendly and caring. They are great at addressing the specific needs of my mother. They make great effort to help my mother feel a part of the community there. When ask by my friends at church or my other family members I definitely plan to recommend Brookdale Pecan Park.

Brookdale Novi is an excellent choice if you’re looking for a warm, friendly environment at a price that’s manageable. The staff and residents are amazing! Definitely recommend if you’re in need of a place for your loved one!