Brookdale

Brookdale Pointe West is a wonderful family friendly residence. I bring my poodle to visit my loved one. (and all the other residents frequently). Thankful for all they do.

I like it

Each and everyone clinic staff did a wonderful job. It went smoothly, efficiently and no problems organized very well.

My father has dementia and needed care beyond what we were able to provide. Brookdale has the Clare Bridge memory care unit, which was a perfect fit for our needs. It provides 24 hour care in a closed wing of the facility, with individual rooms for residents, dining area, common room, and activities. My father is able to be more independent and move freely around the unit, choosing what he wants to do, within this safe space. Importantly, it looks and feels like a hotel or apartment complex rather than a hospital.

My Dad went from the hospital to Brookdale Grayson view. He had pneumonia and also has dementia. The staff and residents really took him under their wing to help him to feel comfortable. He had a hard time at first but to our surprise it’s 2 months later and he’s smiling and even laughing more than we’ve seen him do in a long time. It’s set up in a rectangle so it’s hard to get lost. There’s a lovely place to sit outside and Dads out there a lot. This place is updated, the staff is so great and Dads needs are taken care of.

Dad loves Brookdale and tells me he wishes that he would have found it sooner. There is so much more to offer than the previous facility he lived at. The cafeteria has better food, there are more planned activities, clean facilities, and an apartment he can call home.

We loved everything about the facility, especially the people. We were welcomed by genuine and friendly staff who were willing to accommodate our needs and concerns. The food was good and we loved the apartment. Unfortunately, both of my parents got very ill and were not able to enjoy Brookdale as we hoped. But, Brookdale will definitely be an option if we need care from here. Thank you Brookdale!

My sister was located in a different state, living alone, and having memory issues. Before we expected to move my sister, it became apparent that she was not safe any longer, and Brookdale facilitated her admission is a very short period of time. They have gone above and beyond the call of duty in welcoming my sister, and making her feel safe and welcomed. I am welcome to come and go freely, and they communicate clearly and efficiently.

Moved into apartment 2 months ago. Very clean and totally meets my needs. Staff is very accommodating. Not a new facility but very well maintained by excellent maintenance crew. Activities galore offered by excellent activity staff. Currently living as independent but accommodations are available for advanced care if needed. Meals are varied and even requests are accepted. Probably the healthiest I have eaten in many years. Oh…and we have offsite trips throughout the month that keep us active.

I find this place wonderful. Everything I want is available. There's a shopping district within walking distance. I mean within a quarter of a mile walking distance. The food is fantastic. Activities abound along with outside trips for those who care to go along. This is well worth the money I am spending for a totally wonderful living experience.

This is the best kept secret I am so happy here their emmities are what the doctors order. I have been here for one month. My husband has dementia the mountains soothes him and the weather is so Awesome it's fall now the trees are turning colors simply gorgeous come winter I feel we will be warm and safe. Thank you for this referral. Ava Glasco

I am very impressed with how caring and helpful everyone connected with Brookdale Jensen Beach, helped to make this a comfortable transition. Unfortunately, I was suddenly unable to give my friend comfort with this life changing move because I contacted COVID and couldn't be there for her. I was so pleased that everyone at Brookdale stepped up to give my friend all the comfort and help with this transition. She is now very comfortable and making new friends. And I am loving seeing her smile and laugh again.

If you are having difficulty finding the best place for Mom choose Brookdale University. The community is caring, supportive, fun, and an exceptional environment for Seniors. Ask for [name removed] she’s an exceptional professional guiding us through the process while following up every step of the way.

We had three places to consider. Brookdale Silver Lake was our final decision. The building is beautiful. Clean and well kept. The staff is friendly and Informative. Since our mom has been at Brookdale, she seem to be thriving with a routine schedule and engaging activities.

We moved my dad into Brookdale Montrose after working with A Place for Mom to find and tour facilities that were in budget and could accommodate my Dad's changing needs. Brookdale Montrose made us feel invited and supported through the whole process never hesitating to answer questions or work with us to build the best possible service agreement for Dad. The staff goes the extra mile to interact with and care for residents in a setting that feels warm and inviting. The facility is older than some in the area but the length of time they've been in the community means they know the area better than anyone and they have staff that have been there for 10 to 20 years which is rare in residential care facilities. We even met a staff member whose own grandparents live there!

I know they have activities and different things like that but unfortunately, my mother doesn't participate so I can't really comment on how the activities are. She rarely even leaves her room. I think it is a great community. If I had to comment on anything being improved, it would be the cleanliness of the room and the facility. But I do think it's great for the price and I would highly recommend this place to anyone who is looking for this type of environment

Overall very placed with care at the facility. Not overly large means more personalized care.

I'd say it is a lovely place for a loved one to live at with so much to do. I'd want to live there.

Good caring staff. Does not ignore the patients. Attentive to patients needs. We picked this community because we liked the friendliness and how they have activities for the patients.

I would recommend. The staff has been great. Everyone is very helpful and friendly.