Brookdale

Staff is very friendly and helpful. You can tell they care about every aspect of job, and they really care about the clients/residents.

Both my mother & sister love Brookdale, they have made a lot of new friends and enjoy the activities. They have thanked us many times for picking the "right facility".

The staff here is amazing. I called in wanting to ask some general questions and was helped by [name removed]. I'd like to recognize you for answering all questions with such professionalism and courtesy. Your ability to engage thoughtfully and thoroughly, without appearing rushed, is truly commendable. Thank you for your excellent communication! Look forward to having a tour soon.

After the sudden death of my dad, we were in search of a new place for my mom to live where she would be able surrounded by community and not be alone. Brookdale University has given mom a chance for a new chapter. She enjoys her neighbors and the staff and loves breakfast and lunch with her new found friends. We have peace of mind that help isn’t far away if she needs it.

The meals and dining services get a 5+. Its my Mom that lives there so I can only say from the experience I've had. The friendliness of the staff, cleanliness and food quality.

What we like the most about Brookdale Fort Smith is that they all keep me involved in every aspect of her being there. Yes, we would definitely recommend this community to other families based on the experience we have had.

5 for all categories! I would absolutely recommend Brookdale Castle Gardens to other families based on the experience I have had so far.

The staff and facility are focused on supporting and helping the tenants and make sure everyone is looked after and cared for. They have treated my dad very well and he is happy being there! This means the world to us. There was a time period when dad was unhappy with the food and that it was usually cold, not kept hot properly. Then they brought in a new cook, and things seem to be improving. He is happy with the staff and care, so the cold food was the main issue for a while.

"What a great time."

My husband is very content living at Brookdale. I feel he is very well taken care of. The staff is always pleasant and attentive to any needs. Choosing Brookdale was the right decision.

My wife is well carried for. Facility is well maintained. Very friendly staff.

My grandmother moved in a week ago but we have already had a great experience based on the care/knowledgeable of the staff. Their knowledge of caring for parents with Alzheimer's/Dementia is evident in every aspect-care, meals and activities. The food is so great as well.

We are very happy with the experience our folks are having here. The adjustment went so much better than we expected. And the staff are so friendly and caring. This has been a wonderful blessing.

My father was unable to live by himself. I found this wonderful place Brookedale that took great care of my father. They kept me informed for any issues that occurred. Staff was Keuring professional and kept things as lighthearted as they could. Entire staff was a pleasure to be with work with for me and my entire family. You can’t go wrong with Brookdale at the colonies.

When I visited Brookdale Charlotte East for the first time, I could tell the residents liked living here and they were well cared for. I walked in when they were pleasantly talking with each other while they were waiting for the dining room to open for dinner.

The quality of care at Brookdale Tanglewood has been outstanding. The staff are attentive and responsive to my father's needs, and they always keep me informed of any changes or concerns. He was falling multiple times a day, every day, at his previous facility and complained to me that he did not feel safe. Since he has been at Brookdale Tanglewood, that has completely changed! I have complete peace of mind knowing my father is receiving such excellent care. [name removed], [name removed] and the rest of the staff have been phenomenal! I would 100% recommend Brookdale to anyone.

I am very grateful for the wonderful care that my mother received while she was at Greendale for rehab after being in the hospital. The facility is very nice (all residents have a private room), and the services are excellent, including physical therapy, speech therapy, and activities available to residents. The staff was attentive and kind. Thanks to [name removed] and to all who were a part of my mother's care.

Move in process due to a number of administrators being ill and absent was not easy. Staff treatment of my mother has been phenomenally loving and kind. I don’t think I could ask for better treatment for her. They are very supportive and thoughtful of her. I’m not sure about the food situation because there’s extra in her fridge but she has not complained. She is very appreciative of them.

The supportive staff is very alert towards residents that need assistance. The offer a variety of programs geared to seniors such as Flex Your Brain and Corn Hole. The Food and Beverage Directory meets regularly with residents to shape the menu.

My uncle spent his final years at Brookdale Durham, and I’ll always be grateful for the love he received there. The staff didn’t just care for him—they *knew* him. They remembered his obsession with banana pudding (they’d sneak him an extra serving! Lol) and how he loved sitting in the courtyard, watching the birds. Even when his memory faded, their patience never did. The people there treat residents like family, not tasks. They’d FaceTime me so I could see his smile. It felt like a warm, lively home. He passed last year, but I still stop by to thank the team. They gave him joy when he needed it most.