Brookdale

it was close to home, and my mother had decided there for a number of years. The staff was very helpful and concerned.

Friendly staff well kept property. Brookdale was a great place for my mother.

I love that place! They certainly deserve a 5 in every category! The staff are all absolutely wonderful... kind, considerate, competent and very caring! So glad I could Brookfield Niagara! We would absolutely... 100% recommend this community to other families.

The first 5 I would give a 5 my mom does not like the food but that goes for every where she's been she is on a mechanical diet I would guess a 4 for the food I would give the activities a 5 there is many activities going on and value for the money I would also give a 5 I have researched other places it's a good price. I like the staff they are very friendly and very welcoming when we visit.

What we like the most about Brookdale Mandarin is that they're always friendly, caring, compassionate towards residents and their families. We would most definitely recommend this community to other families based on the experience so far.

There are only a few night activities- more of those would be helpful (ie put sports games on big screen in lounge) Little things like that to let people have more social opportunities. A great community. Wonderful people. Definitely recommend

Very nice furnishings in the common areas that give it a more home-like feel. Nice layout of the facility. Very positive and detailed telephone conversation with the director.

The staff are all kind , and super helpful. The facility is very beautiful with vaulted ceilings and lots of windows so very light and airy. Most of the windows open out to a beautiful courtyard that has flowers and beautiful gardens. The facility is clean, spacious and quiet with all the amenities you need. The apartments and more spacious than any others in the area at the same time more affordable than all others we checked out. My sister in law is so excited that we found this beautiful treasure!

Location, the friendly residents, staff is what stuck out. My mom has had a difficult transition but has had residents that have taken her under their wing. That has been a lifesaver. I'm in Florida right now with kids and got a call from her neighbor bc mom was dizzy in the dining room. She has stayed out of the hospital since moving there. She used to be in ER several times each month. Overall been a GREAT experience.

Brookdale has proven to be a good fit for our Aunt. She has been there a little over a year and has adjusted well. Early on we had to work together to get my Aunt to this point but it happened. It is difficult not living in state but the staff is available for questions and concerns. They keep me informed if anything happens. I do have a sitter but that is more for me since I am not able to be there daily. Especially in Memory Care It is important to understand that staff has a difficult job and kindness goes a long way. Placing family in someone else's care is difficult but with patience, a willingness to work together plus a good staff it is possible.

Facility is extremely nice and the staff is very helpful. They could improve on the meals offered.

[name removed] loves it at Brookdale. [name removed] loves it there. Yes, we would recommend Brookdale Fort Myers The Colony to other families based on the experience we have had so far.

5 to all. It is a friendly compassionate inexpensive clean facility. Friendly. Homelike atmosphere. Delicious food! Seeks to meet individual needs/preferences in all aspects of daily life. Very caring staff

When you need a place but can't stay at home. Brookdale is this next best place. The facility and its staff bring joy to difficult times. Thank you, Brookdale, for being the missing piece for our family.

Our mom loves Brookdale White Rock! We visit 3-4 times a week and mom is always doing activities. Food is so good and healthy. Building smells good. Residents are always dressed nice. Staff really care for the residents.

The wing my mom is living in has many people that have incontinence. The day we moved her in, the hall smelled great and then it didn't. It took a while for them to get there and clean it up. Once they did it smelled better again. If a family is coming in to look around and it smells like urine, that would be a turn off. The maintenance people are great and clean everything as fast as they can. The staff, I believe, are changing hands. The main person [name removed] left, the nurses left. I don't know if anyone else left. After my mom moved in, I had some issues at first getting answers to some billing questions. I had to call one person to get the other person to contact me. I haven't had any issues lately.

I am very happy with Brookdale. The personal care of the employees. Each department handles their area nicely. I have contacted several for special requests and they are always so accommodating. They care for their residents and will give extra attention to areas in need. My family member needs to be "watched" as she tends to get sneaky. The staff is aware and assists me nicely. I like that I can call and ask for help and it's always handled promptly. The facility is safe and always clean. The food is good and the activities provided are in abundance and a good variety of everything wanted.

1) My father is happy there and has no complaints. 2) Reasonably clean 3) Staff and residents are very friendly 4) All his needs are met. 5) Friendly & Receptive 6) Good food and plenty of it 7) Always something going on 8) Competitive compared with others Staff is accommodating. If you ask for something additional or need special assistance, they will do their best to make it happen.

We are comfortable here. The staff are friendly, responsive to requests, place is maintained, problems addressed on a timely manner. Many varied activities are offered . Staff encourage residents to interact.

At Brookdale Lake Shore Drive, we found a very complete package of retirement and active living, well explained by the sales manager that resulted in our immediate decision move in. We're looking forward to being residents.