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8.3
Review Score
580 Tommy Lee Fuller Drive, Loganville, GA 30052
One thing that stood out the most is the quick maintenance response. The apartment size is great. Have not participated in any activities, but I see all the flyers for outing and activities, so I guess it's...
We make true retirement living easy and enjoyable at the Retreat at Loganville. Whether in our independent living Villas and Cottages, our personal care Manor House, or our Alzheimer's Pearl, residents focus on living each day to the fullest. We greet all residents and their families with...
981 Campbell Ln, Bowling Green, KY 42104
My father moved in to the Bungalows in Bowling Green about six months ago. He was grumpy and made it very clear. He did not want to be there. It took him a little while to come out of his room and explore...
Located conveniently on Campbell Lane, Morningside of Bowling Green has provided a home-like atmosphere for seniors since 1999. We understand the uniqueness of each resident and promote continued independence through individualized service plans that address the physical, spiritual, intellectual,...
100 Westminster Ct, Dallas, GA 30132
This facility came highly recommended and we were not disappointed from the moment we got there. We immediately felt at home and, as we went through the tour, we were greeted warmly by every employee we...
When it comes to your loved one, everything matters and it matters to us.The Pearl at Dallas, a Phoenix Senior Living community, we have a commitment to the residents, their families, and to the larger community of Paulding County. The Pearl at Dallas in Dallas, Georgia was built on a belief that...
15835 DeMarco Lane, Hammond, LA 70403
The facility is brand new and beautiful. The activities are fun and wonderful. Art classes weekly. Guess musicians, church is offered on site. There is a beauty salon (hair and nails) on property. Every...
The Phoenix at Hammond, a Phoenix Senior Living community, will offer premier senior living services with superior personalized care and luxury-style accommodations with a comfortable, small-town feel. From the moment you enter The Phoenix at Hammond, it will become clear that our goal is to...
1929 Friendship Road, Hoschton, GA 30548
The place was perfect for her. My family signed real quick She has a wonderful room Or but she's just not the type, but there's so many things to do. She just does not participate. It is such a wonderful...
2634 Valleydale Rd, Birmingham, AL 35244
The residents seem very happy overall to be there. The staff really tries to be attentive and have the best interest of the residents. Like everywhere though, they seem to be short staffed. Rooms are a very...
Lakeview Estates, a Phoenix Senior Living community, offers premier senior living services with superior personalized care and luxury-style accommodations with a comfortable, small-town feel. From the moment you enter Lakeview Estates, it will become clear that our goal is to instill purpose and...
13943 GA-9, Milton, GA 30004
For me... -mom always clean and dressed daily. Her feeding & incontinent needs are very well managed -Safe & secure environment for seniors -individualized care plans that are routinely updated -Hoyer lifts...
2601 Thompson Bridge Rd, Gainesville, GA 30501
Overall very pleased. Staff seems caring and they appear to enjoy their work. They worked very hard to get my mother in law out of room to socialize! Medical staff is also very conscientious
190 Sammy McGee Blvd, Jasper, GA 30143
Friendly staff. Great exec Director. Great facility manager and activities Manager. Clean, bright facility. There is Some concern they've been without an on site Wellness Director / Nursing Director for...
1700 Elmdale Rd, Paducah, KY 42003
A few months ago I began searching for assisted living for mother. After touring and visiting facilities, I can say that [name removed] was the absolute best at helping me decide the level of care for mom...
Located in the Lone Oak area of Paducah, The Neighborhood at Paducah offers assisted living services in a gracious home-like setting. In addition to a variety of apartment styles in assisted living, we offer secure memory support services in apartments specifically built with the needs of our...
1504 Renaissance Dr, Conyers, GA 30012
They are friendly yet professional. Maintenance responds quickly when needed. The facility is attractive and provides several rooms for activities. There is a very nice restaurant. The grounds are well...
The Retreat at Conyers offers premier assisted living and memory care with superior personalized care and a compassionate staff. Situated in Conyers, Georgia, our state of the art community offers luxury style accommodations with a comfortable, small-town feel.
2184 Parkway Lake Dr, Hoover, AL 35244
My only concern is that their prices have gone up every year that my relative has been there. However, Yes, I'd recommend a Bungalows to anyone. The staff has been very nice and informed me if there's ever...
Morningside of Riverchase in Hoover, Alabama is a beautifully furnished assisted living community offering spacious 1 and 2 bedroom apartments, and a wealth of amenities so you can feel right at home, right from the start.Located in historic Hoover, Morningside of Riverchase is an elegantly...
243 Hollywood Blvd. NW, Fort Walton Beach, FL 32548
The only reason 1 is a 4 is due to the length of time to fix the air conditioner. The staff are very friendly. One of the nurses I met with was very caring.
Locally owned and managed by SRI, LLC who have 30 communities in their portfolio. This one of kind community in Fort Walton Beach brings a new concept to senior living. The concepts has 4 buildings at which each are connected by an interior hall and can be also entered from exterior. Inside...
2060 Idlewood Rd, Tucker, GA 30084
I think there other, nicer facilities in the area - that we found when looking - but the best thing about this one, for me was/is #8 - VALUE FOR THE MONEY. I only know my Dads room. It is a one room...
The Phoenix at Tucker is a family-oriented Assisted Living and Memory Care community that builds on the success and experience that the founders have developed through the years. Located in Tucker, Georgia, The Phoenix offers exceptional care in a beautiful environment with comfortable rooms and...
690 Mason Headley Rd, Lexington, KY 40504
We luv the Lafayette ! My mom is still there and my mother in law. There we a few hiccups when they tried to turn the restaurant into a pay per meal and keep rent the same BUT that did not happen. only...
The Lafayette is an all-inclusive independent living community in Lexington. The Lafayette has been providing exceptional services in the Lexington community for over 35 years. It is centrally located in the city and close to Keeneland and downtown Lexington. Independent Living is ideal for...
672 Jones Rd, Springdale, AR 72762
5 stars for all. Grandpa enjoyed his stay there. The Facility was clean. He enjoyed the food and Staff was very friendly. We will definitely use them again in the future, should we need Respite care for...
The Bungalows at Springdale is a licensed Assisted Living Level I community that has proudly served seniors and those who love them for over a decade. We are ideally located near the Upscale Har-Ber Meadows neighborhood convenient to all that Springdale has to offer. Residents enjoy our tranquil...
1517 W Broadway, Mayfield, KY 42066
I'm so glad my sister was able to find a place where she could be happy and satisfied. After a stroke, she she was unable to live alone. She was surprised, bewildered, and anxious about the future. The...
Located in the heart of beautiful western Kentucky, Morningside of Mayfield provides a home-like atmosphere and family feel. We understand the uniqueness of each resident and promote continued independence through individualized service plans which address the physical, spiritual,...
9 Sherwood Lane, Marietta, GA 30067
If your loved one needs minimal assistance, this seems to be a great place. If you are looking for any level of individual care, I would plan to hire a personal aid. There are some wonderful people there,...
The Phoenix at Johnson Ferry is a community built on love that spans generations. Located twenty minutes from downtown Marietta, GA in the community of East Cobb. We are dedicated to cultivating a community that invites you to live, love, and thrive. We offer premier services for seniors and...
90 Ruth Lane, Cumming, GA 30041
This is a 5 Star facility as far as I am concerned, the staff is top notch. I looked at several facilities and I believe my choice was an excellent one. There are a variety of apartments from studio to 2...
The phoenix at James Creek is a NEW state of the art Assisted Living and Memory Care community opening in the Fall of 2018. We are located at the corner of James Burgess Road and Ruth Lane near 20 and the Chattahoochee River in Cumming. We are very close to Sugar Hill, Buford and Johns Creek and...
4190 Lafayette Rd, Hopkinsville, KY 42240
The facility was short handed a lot. Didn't really have time to clean rooms as they should. I think Mom liked it ok she never really complained. being short handed hurt them some but they had some good...
Located in the rolling farm country of Christian County, The Neighborhood at Hopkinsville, a Phoenix Senior Living community has provided an excellent value in senior assisted living services since 1999. A vibrant community, The Neighborhood has become a trusted senior living resource. Our...
2410 W Chesterfield Blvd, Springfield, MO 65807
5 on all of them! The Bungalows has been a great experience! [name removed]is very attentive, helpful and quick to handle any issues.
9547 Hwy 17 N, Myrtle Beach, SC 29572
The staff is fantastic! They are helpful, and most importantly take great care of Mom. The room size is nice. The activity room and cafeteria are convenient.
Myrtle Beach Manor, an assisted living community situated on 6 spacious acres on the Intracoastal Waterway, offers Assisted Living, Alzheimer's Care and Nursing Care. Our community features a comfortable lifestyle, superb amenities and the highest standards of hospitality and service. Assisted...
1002 North Carolina Hwy 54, Durham, NC 27713
My experience at Seasons at Southpoint began with [name removed] when I called for a tour and info. She was so caring and helpful. My father was not an easy resident but the team there accepted him readily...
Seasons at Southpoint, recently acquired by Five Star Senior Living, opened in July, 2008 as the Triangle's newest memory care community. Our community is specifically designed to meet the needs of our residents. Seasons accomodates residents not only with Alzheimer's and Vascular Dementia, but...
1260 Hightower Trail, Sandy Springs, GA 30350
The facility is run extremely well, and every caregiver was top-notch. The price was very reasonable, compared with all the others I looked at. It was always clean, the food was good, and I felt it was a...
At The Retreat at Sandy Springs, our pet friendly senior living community, delivers compassionate care while helping our residents with their daily routine. We develop individual care plans to meet the needs of each resident, and a full-time licensed nurse is available 24 hours a day to provide...
49 Hughes Rd, Madison, AL 35758
Overall my mom has settled in very well, she has made some friends and the staff makes her feel welcome! I have interacted the most with [names removed] and they are fabulous. I have had some concerns with...
Located in a thriving suburb of Huntsville, Morningside of Madison allows residents to be active in the things they love. Serving the community since 1998, Morningside has embraced the concept of 'putting our residents first' and provides Healthy Generation Programming to enable our residents to...
View the Phoenix Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Phoenix Senior Living welcomes its residents home.
1 min • December 23, 2022
1 min • December 23, 2022
Review Score
1,256 reviewsOut of 10
5 star
55%
4 star
26%
3 star
10%
2 star
4%
1 star
8%
A Place for Mom has scored Phoenix Senior Living with 8.3 out of 10 using our proprietary review score based on 326 reviews in the last 2 years. Over all time, Phoenix Senior Living has 1,256 reviews with an average "overall experience" of 4.2 out of 5.
We would like to know more about what is going on.
3
3
3
3
3
The Retreat at Loganville in Loganville, GA
4.0
(109 reviews)
OK
3
3
3
3
3
The Retreat at Conyers in Conyers, GA
4.0
(80 reviews)
A + since no covid-19 at Retreat. Management unorganized. Hard-working maintenance but not enough to be able to keep the jobs alone. Retreat cleanliness C+. Food very good but no dietitians. Have too many starches. Not enough activities for residents to enjoy. Friendly residents. Have Bible study and Sunday worship.
3
3
3
3
3
The Retreat at Conyers in Conyers, GA
4.0
(80 reviews)
Fair. Food is a 0.
3
3
3
3
3
The Retreat at Loganville in Loganville, GA
4.0
(109 reviews)
I am 93 years old. I have lived here for 14.5 years. The people who live here are like family. We have a great Activities Director. We normally meet for exercises 5 days a week, play bingo. Soon, when the remodeling is finished, we'll have lunch and other things.
3
3
3
3
3
The Retreat at Loganville in Loganville, GA
4.0
(109 reviews)
Because of the virus, things are certainly different from when I moved here a year ago! If you have a doctor's appt, etc. you must stay in your apartment for 7 days. We have not had anyone ick as far as I know. They try hard to keep us safe! I think some foods have been hard to get but we have plenty to eat. Also a lot of construction on the lawn, drainage, and public area inside the building going on.
3
3
3
3
3
The Retreat at Conyers in Conyers, GA
4.0
(80 reviews)
The facility was kept pretty clean, however we wished our loved ones room could of used the same attention the community received when it came to cleaning. The staff generally cared about the residents, however there were time we had to make request to get his room cleaned or get him changed. We don't think there was enough follow up attention, we think they could of done a better job staying on top of the residents who needed more assistance. Although when we first visited we really liked the overall physical appearance of this community, it looked like a nice place to live. The individuals we dealt with at that time were very helpful and passionate about the residents. The food was okay, it wasn't terrible. For holidays like Memorial Day they would have cook out. The rooms are this community overall are good size.
4
4
3
3
3
The Retreat at Sandy Springs in Sandy Springs, GA
3.8
(62 reviews)
The nurses seem to spend a lot of time on their phones. Sometimes you get a really good person. But a lot of times they just seem like they don't want to be bothered. Sometimes it's hard to find staff members. I went to visit my dad and didn't see a staff member for about 30 minutes.
4
3
2
3
3
The Retreat at Sandy Springs in Sandy Springs, GA
3.8
(62 reviews)
Apartment is lovely and management staff is friendly and approachable. However management is very inconsistent and unsatisfactory regarding transportation to and from scheduled medical appointments. Hours of transportation varies weekly and appointments usually need to be made well in advance. Unfamiliarity of policies and guesses to answer questions. Alternative meals as stated on weekly menus, are often not available. Menus the greater variety. Residents name tags would be very helpful.
3
3
3
3
3
The Retreat at Conyers in Conyers, GA
4.0
(80 reviews)
This is a lovely facility. The residential services director and the sales director are knowledgeable and passionate. It is more independent living than assisted; consequently, I had to hire private caregivers for 8.5 hours 7 days a week (additional $900 per week) to help my 87 year old mother with personal hygiene and daily living activities. The facility seems to have 1 aid per floor to help residents, and they seem to work double shifts too often. Overworked assistants are not always nice nor provide the best care. Presently, Atria staff is supposed to check and assist mother overnight and deliver her breakfast tray in the morning since the private sitter arrives at 10. We have experienced constant miscommunications with management and Atria staff, activities are often cancelled, don’t know who or when trash pick-up is and the AC hasn’t worked and has been “being repaired” since move-in. I just got a mailbox key, Nov. 9 although we moved in September 8. I’m still unclear on mother’s medication management. Atria Buckhead is very close to where I live which is good since I have to go over so often. Overall, my mother needs more assistance than Atria can provide. If your loved one is more independent, this is a nice 1st step from their home.
4.5
3.5
2
3
2
Buckhead Flats in Atlanta, GA
4.1
(36 reviews)
Don’t know where to begin. Nurses stations unmaned constantly at all shifts, call bell answers are seriously delayed, and questions go unanswered. Even though you will not get an answer they are happy to shake you down for every min of your free time. I have more respect for mobsters and how they handle money, budgets, and business. They want their payment yet can’t send me an invoice. I have yet to see anyone from a management team have any healthcare skills. All of them have business degrees and can’t answer a health question if they tried. I have tried to get a progress report on my loved one. They looked at me like they had NO idea what I was talking about. Too bad- this place is beautiful and has so much potential.
3
1.5
1.5
3
3
The Phoenix at Lake Lanier in Gainesville, GA
4.1
(29 reviews)
This place does not listen to its residents. The on site managers may be here a year and be fired. The current on site manager spends too much time in his office and does not listen. The site is spending thousands to repair a yard sprinkler system that won’t be used after the first water bills come in. They should just fix the sprinklers where they have just laid sod. The money saved should be used to build a security fence, clean gutters twice per year, replace the wood around the windows, repair/replace fascia and soffits, buy a new station wagon, fix the lift on the bus.
1
5
1
5
2
The Retreat at Loganville in Loganville, GA
4.0
(109 reviews)
Did not like the location and the rooms are too small.
3
3
3
3
3
The Phoenix at Dunwoody in Dunwoody, GA
3.7
(33 reviews)
Did not like the locTion
3
3
3
3
3
The Phoenix at Dunwoody in Dunwoody, GA
3.7
(33 reviews)
New and beautiful but very expensive. The apartment are very small. Staff friendly. We haven't seen much people leaving there. Offer therapy but no gym. Very nice activities. Nice dinning room, offer kitchen for family events.
3
3
3
3
3
The Phoenix at Milton in Milton, GA
4.2
(43 reviews)
This community was an older one and we felt that it was a nice set up as the assisted living was monitored very well and then they offered some very nice Cottages for those looking for Independent living. You do have the option to come to the dining room for your meals if you were in the cottages. I did not feel that my father-in-law would be a good fit in the Cottages and he felt he did not fit in the assisted living as they did not seem to be as active as he is. The rooms were nice and the staff did a nice job showing us around.
3
3
3
3
3
The Retreat at Loganville in Loganville, GA
4.0
(109 reviews)
My dad is still adjusting to his move here, and the staff is working really hard to help him. He likes exploring his new surroundings , there is a great courtyard with a coe pond and they have remodeled the front so he likes going out there as well and he really enjoys the Sunday church service. Dad likes going down early for his meals because he likes visiting with the residents as they come in the dining area. We have had some issues in the beginning and they are being addressed. The staff has been great they do respond quickly when he uses his call button and they explain why it might have taken them a bit longer as they were helping others so that he understands.
3
3
3
3
3
The Retreat at Sandy Springs in Sandy Springs, GA
3.8
(62 reviews)
My bother toured this community for our mother, and her needs. For the most part everything went well, but we did not feel this was the right fit for my mother, and her needs. We did find another community that suited our needs better overall.
3
3
3
3
3
The Pearl at Five Forks in Simpsonville, SC
4.6
(34 reviews)
My tour of this community was a decent one. The community looked okay. The staff I met was kind, but I didn't notice many aids. I didn't feel this was the right fit for me, and my needs.
3
3
3
3
3
Sunrise at Ivey Ridge in Alpharetta, GA
3.6
(73 reviews)
For the most part I have no complaints about my mothers experience so far at this community. She has had no issues with the food and has enjoyed getting involved in some of the different events and activities they have going on through the week. I like most of the staff that work there but I have a problem with some of them. A small percentage of the staff should not be working there they can not even say hi when we walk in.
3
3
3
3
3
The Retreat at Cascade in Atlanta, GA
4.4
(25 reviews)
There are 47 total Phoenix Senior Living Facilities.
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