Phoenix Senior Living

5 all categories. Except quality of care. I would rate that a four. What I like the most about the community is the staff and the residents. Yes, I Would recommend this community to other families based on the experience so far.

[name removed] and team were wonderful to work with. We were unfortunately working in a rushed/condensed timeframe to find a facility for my mom. [name removed] made time on our schedule, gave us multiple options, and made our experience as easy and comfortable as possible.

This facility came highly recommended and we were not disappointed from the moment we got there. We immediately felt at home and, as we went through the tour, we were greeted warmly by every employee we encountered, some even with hugs! I love that they are devoted solely to memory care in this particular facility, so they know exactly how to handle each resident and their respective needs. My father signed a contract on the spot. More importantly, since he’s been living there, the level of care and service has not dropped at all. I am most impressed that they don’t impose visiting hours which tells me they are so confident in their staff that I could come up in the middle of the night and still see the residents treated with world class service. We are so grateful!

I would give 5 for all. The staff is great, facility is clean and neat. My son's father has moved to memory care a month ago and the staff was great to deal with! Yes, I would recommend this community to other families based on the experience we have had so far.

We luv the Lafayette ! My mom is still there and my mother in law. There we a few hiccups when they tried to turn the restaurant into a pay per meal and keep rent the same BUT that did not happen. only other thing I want to say is that the staff is very attentive and treat residents like family. Shoot out to [name removed] she's the best! My mom and mother in law very happy there and not interested in going anywhere else. New director very aware of residents and goes extra mile to keep everyone safe and happy

We selected this place for my grandmother because it was a priced fairly for the accommodations and services. The staff is fantastic and the members there are really happy! My grandmother had a studio which overlooked a gazebo and was across the hall from the activities room. The room wasn’t large but it also encouraged my grandmother to leave the room and go make friends. The food was not my style but knowing how the elderly like to eat, it was good enough for her to put on 5 lbs in a week! Again for the price, The Retreat is wonderful!

The facility is run extremely well, and every caregiver was top-notch. The price was very reasonable, compared with all the others I looked at. It was always clean, the food was good, and I felt it was a tremendous value. I am very pleased with my choice to come to the Retreat at Sandy Springs

Myrtle Beach Manor was very good. They were extremely helpful while my brother was there. Unfortunately it was only a few weeks but they did everything in their power to help him.

My experience at Seasons at Southpoint began with [name removed] when I called for a tour and info. She was so caring and helpful. My father was not an easy resident but the team there accepted him readily and did everything they could to help him adjust. There is a caring atmosphere there from the receptionist to the nurses, etc. I would definitely have other family members become residents if ever the need arises.

I would rate each category as a 5. My overall experience with the Staff and Management was very positive. I chose The Pearl at Five Forks because there was an opening.

They have all been very helpful and friendly and made her and us feel at home and cared about. Great. That was one of the reasons we picked it was she has two rooms vice one. The amenities are great also for what she wants. She likes that it isn't a very large place with way more people. She knows all the staff and she gets a lot of one on one attention.

The staff here from new management through house keepers and maintenance are all very friendly and here to help in any way. There was a tentative plan to begin charging for meals. It received such back lash that the plan was thrown out. Life has settled into a nice routine for us. Our apartment is very nice.

The staff is great. My brother felt so welcomed. They have always been pleasant and helpful when I have interacted with them. The residents are also so very friendly and welcoming. The facility itself is very nice. The rooms are large and comfortable. They always seem to have plenty of activities going on so the residents can socialize and be entertained.

The nursing supervisors are awesome very attentive to the needs of the residents. The nurses are very detailed and do an excellent job with the residents. All meds are giving on time and they are so nice to the residents. The residents aids are very helpful and care for each of they residents! The food is very good but could be improved to help the needs of dementia patients. The grounds are very neat and well groomed.

If I had known of The Pearl earlier, Mom would have been there sooner. Dimentia patient care is very individual and The Pearl's staff, every worker, was welcoming and always ready to attend to the residences. The design of the building and services offered are well thought out.

The nurses are great, they care about the residents and their care. The resident aides have very difficult job and do very well. the residents are well taken care of, food, clothed, and bathed. The rental business offices do great job, it is amazing how well they keep up the facility near full capacity and billing up to date. the kitchen staff do a great job and activities director is amazing.

Getting her throughphase 1. My mom would call the police. Call me to come get jet. The staff shared many tips if moms journey. They were on mark. Very clean. Activities. Mom mom living life with all the care I would want, and care I did not expect. From top staff to cleaning, nurses, kitchen staffers. The all know mom. I pop in to get a coffee, the set me up. When I would be overwhelmed, they were there for me. Clean from you to bottom I would encourage everyone to view and visit.

Sweet staff and charming accommodations. Beautiful community for anyone needing memory care. Everyone is so welcoming and dedicated to the residents. Rooms are spacious and well appointed. Community is spacious and welcoming, with plenty of space for safe wandering.

The nurses are the best very nice and attentive. Thee RA's are hardworking and very sociable. The activities director keeps the residents active and has great ideas. The rental agent is the hardiest worker worker I have ever meet. The kitchen staff is very good, but could use some improvement. The salon workers are awesome. The maintenance staff keep the facility looking good.

Moved my Dad here about a month ago. Staff was great in helping with all the paperwork and details. They welcomed my Dad warmly and have taken great care to make sure he has settled in. The staff is warm and caring. The facility is well cared for. Glad to find such a wonderful place for my dad.