For pricing & availability
8.3
Review Score
580 Tommy Lee Fuller Drive, Loganville, GA 30052
One thing that stood out the most is the quick maintenance response. The apartment size is great. Have not participated in any activities, but I see all the flyers for outing and activities, so I guess it's...
We make true retirement living easy and enjoyable at the Retreat at Loganville. Whether in our independent living Villas and Cottages, our personal care Manor House, or our Alzheimer's Pearl, residents focus on living each day to the fullest. We greet all residents and their families with...
981 Campbell Ln, Bowling Green, KY 42104
My father moved in to the Bungalows in Bowling Green about six months ago. He was grumpy and made it very clear. He did not want to be there. It took him a little while to come out of his room and explore...
Located conveniently on Campbell Lane, Morningside of Bowling Green has provided a home-like atmosphere for seniors since 1999. We understand the uniqueness of each resident and promote continued independence through individualized service plans that address the physical, spiritual, intellectual,...
100 Westminster Ct, Dallas, GA 30132
This facility came highly recommended and we were not disappointed from the moment we got there. We immediately felt at home and, as we went through the tour, we were greeted warmly by every employee we...
When it comes to your loved one, everything matters and it matters to us.The Pearl at Dallas, a Phoenix Senior Living community, we have a commitment to the residents, their families, and to the larger community of Paulding County. The Pearl at Dallas in Dallas, Georgia was built on a belief that...
15835 DeMarco Lane, Hammond, LA 70403
The facility is brand new and beautiful. The activities are fun and wonderful. Art classes weekly. Guess musicians, church is offered on site. There is a beauty salon (hair and nails) on property. Every...
The Phoenix at Hammond, a Phoenix Senior Living community, will offer premier senior living services with superior personalized care and luxury-style accommodations with a comfortable, small-town feel. From the moment you enter The Phoenix at Hammond, it will become clear that our goal is to...
1929 Friendship Road, Hoschton, GA 30548
The place was perfect for her. My family signed real quick She has a wonderful room Or but she's just not the type, but there's so many things to do. She just does not participate. It is such a wonderful...
2634 Valleydale Rd, Birmingham, AL 35244
The residents seem very happy overall to be there. The staff really tries to be attentive and have the best interest of the residents. Like everywhere though, they seem to be short staffed. Rooms are a very...
Lakeview Estates, a Phoenix Senior Living community, offers premier senior living services with superior personalized care and luxury-style accommodations with a comfortable, small-town feel. From the moment you enter Lakeview Estates, it will become clear that our goal is to instill purpose and...
13943 GA-9, Milton, GA 30004
For me... -mom always clean and dressed daily. Her feeding & incontinent needs are very well managed -Safe & secure environment for seniors -individualized care plans that are routinely updated -Hoyer lifts...
2601 Thompson Bridge Rd, Gainesville, GA 30501
Overall very pleased. Staff seems caring and they appear to enjoy their work. They worked very hard to get my mother in law out of room to socialize! Medical staff is also very conscientious
190 Sammy McGee Blvd, Jasper, GA 30143
Friendly staff. Great exec Director. Great facility manager and activities Manager. Clean, bright facility. There is Some concern they've been without an on site Wellness Director / Nursing Director for...
1700 Elmdale Rd, Paducah, KY 42003
A few months ago I began searching for assisted living for mother. After touring and visiting facilities, I can say that [name removed] was the absolute best at helping me decide the level of care for mom...
Located in the Lone Oak area of Paducah, The Neighborhood at Paducah offers assisted living services in a gracious home-like setting. In addition to a variety of apartment styles in assisted living, we offer secure memory support services in apartments specifically built with the needs of our...
1504 Renaissance Dr, Conyers, GA 30012
They are friendly yet professional. Maintenance responds quickly when needed. The facility is attractive and provides several rooms for activities. There is a very nice restaurant. The grounds are well...
The Retreat at Conyers offers premier assisted living and memory care with superior personalized care and a compassionate staff. Situated in Conyers, Georgia, our state of the art community offers luxury style accommodations with a comfortable, small-town feel.
2184 Parkway Lake Dr, Hoover, AL 35244
My only concern is that their prices have gone up every year that my relative has been there. However, Yes, I'd recommend a Bungalows to anyone. The staff has been very nice and informed me if there's ever...
Morningside of Riverchase in Hoover, Alabama is a beautifully furnished assisted living community offering spacious 1 and 2 bedroom apartments, and a wealth of amenities so you can feel right at home, right from the start.Located in historic Hoover, Morningside of Riverchase is an elegantly...
243 Hollywood Blvd. NW, Fort Walton Beach, FL 32548
The only reason 1 is a 4 is due to the length of time to fix the air conditioner. The staff are very friendly. One of the nurses I met with was very caring.
Locally owned and managed by SRI, LLC who have 30 communities in their portfolio. This one of kind community in Fort Walton Beach brings a new concept to senior living. The concepts has 4 buildings at which each are connected by an interior hall and can be also entered from exterior. Inside...
2060 Idlewood Rd, Tucker, GA 30084
I think there other, nicer facilities in the area - that we found when looking - but the best thing about this one, for me was/is #8 - VALUE FOR THE MONEY. I only know my Dads room. It is a one room...
The Phoenix at Tucker is a family-oriented Assisted Living and Memory Care community that builds on the success and experience that the founders have developed through the years. Located in Tucker, Georgia, The Phoenix offers exceptional care in a beautiful environment with comfortable rooms and...
690 Mason Headley Rd, Lexington, KY 40504
We luv the Lafayette ! My mom is still there and my mother in law. There we a few hiccups when they tried to turn the restaurant into a pay per meal and keep rent the same BUT that did not happen. only...
The Lafayette is an all-inclusive independent living community in Lexington. The Lafayette has been providing exceptional services in the Lexington community for over 35 years. It is centrally located in the city and close to Keeneland and downtown Lexington. Independent Living is ideal for...
672 Jones Rd, Springdale, AR 72762
5 stars for all. Grandpa enjoyed his stay there. The Facility was clean. He enjoyed the food and Staff was very friendly. We will definitely use them again in the future, should we need Respite care for...
The Bungalows at Springdale is a licensed Assisted Living Level I community that has proudly served seniors and those who love them for over a decade. We are ideally located near the Upscale Har-Ber Meadows neighborhood convenient to all that Springdale has to offer. Residents enjoy our tranquil...
1517 W Broadway, Mayfield, KY 42066
I'm so glad my sister was able to find a place where she could be happy and satisfied. After a stroke, she she was unable to live alone. She was surprised, bewildered, and anxious about the future. The...
Located in the heart of beautiful western Kentucky, Morningside of Mayfield provides a home-like atmosphere and family feel. We understand the uniqueness of each resident and promote continued independence through individualized service plans which address the physical, spiritual,...
9 Sherwood Lane, Marietta, GA 30067
If your loved one needs minimal assistance, this seems to be a great place. If you are looking for any level of individual care, I would plan to hire a personal aid. There are some wonderful people there,...
The Phoenix at Johnson Ferry is a community built on love that spans generations. Located twenty minutes from downtown Marietta, GA in the community of East Cobb. We are dedicated to cultivating a community that invites you to live, love, and thrive. We offer premier services for seniors and...
90 Ruth Lane, Cumming, GA 30041
This is a 5 Star facility as far as I am concerned, the staff is top notch. I looked at several facilities and I believe my choice was an excellent one. There are a variety of apartments from studio to 2...
The phoenix at James Creek is a NEW state of the art Assisted Living and Memory Care community opening in the Fall of 2018. We are located at the corner of James Burgess Road and Ruth Lane near 20 and the Chattahoochee River in Cumming. We are very close to Sugar Hill, Buford and Johns Creek and...
4190 Lafayette Rd, Hopkinsville, KY 42240
The facility was short handed a lot. Didn't really have time to clean rooms as they should. I think Mom liked it ok she never really complained. being short handed hurt them some but they had some good...
Located in the rolling farm country of Christian County, The Neighborhood at Hopkinsville, a Phoenix Senior Living community has provided an excellent value in senior assisted living services since 1999. A vibrant community, The Neighborhood has become a trusted senior living resource. Our...
2410 W Chesterfield Blvd, Springfield, MO 65807
5 on all of them! The Bungalows has been a great experience! [name removed]is very attentive, helpful and quick to handle any issues.
9547 Hwy 17 N, Myrtle Beach, SC 29572
The staff is fantastic! They are helpful, and most importantly take great care of Mom. The room size is nice. The activity room and cafeteria are convenient.
Myrtle Beach Manor, an assisted living community situated on 6 spacious acres on the Intracoastal Waterway, offers Assisted Living, Alzheimer's Care and Nursing Care. Our community features a comfortable lifestyle, superb amenities and the highest standards of hospitality and service. Assisted...
1002 North Carolina Hwy 54, Durham, NC 27713
My experience at Seasons at Southpoint began with [name removed] when I called for a tour and info. She was so caring and helpful. My father was not an easy resident but the team there accepted him readily...
Seasons at Southpoint, recently acquired by Five Star Senior Living, opened in July, 2008 as the Triangle's newest memory care community. Our community is specifically designed to meet the needs of our residents. Seasons accomodates residents not only with Alzheimer's and Vascular Dementia, but...
1260 Hightower Trail, Sandy Springs, GA 30350
The facility is run extremely well, and every caregiver was top-notch. The price was very reasonable, compared with all the others I looked at. It was always clean, the food was good, and I felt it was a...
At The Retreat at Sandy Springs, our pet friendly senior living community, delivers compassionate care while helping our residents with their daily routine. We develop individual care plans to meet the needs of each resident, and a full-time licensed nurse is available 24 hours a day to provide...
49 Hughes Rd, Madison, AL 35758
Overall my mom has settled in very well, she has made some friends and the staff makes her feel welcome! I have interacted the most with [names removed] and they are fabulous. I have had some concerns with...
Located in a thriving suburb of Huntsville, Morningside of Madison allows residents to be active in the things they love. Serving the community since 1998, Morningside has embraced the concept of 'putting our residents first' and provides Healthy Generation Programming to enable our residents to...
View the Phoenix Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Phoenix Senior Living welcomes its residents home.
1 min • December 23, 2022
1 min • December 23, 2022
Review Score
1,256 reviewsOut of 10
5 star
55%
4 star
26%
3 star
10%
2 star
4%
1 star
8%
A Place for Mom has scored Phoenix Senior Living with 8.3 out of 10 using our proprietary review score based on 326 reviews in the last 2 years. Over all time, Phoenix Senior Living has 1,256 reviews with an average "overall experience" of 4.2 out of 5.
You are not going to get enough services for your money at this community we were promised more than what we actually got. The meals were the same thing over and over and my loved one did not eat most of the days. He either just had family bring him meals or eat snacks because of the meals. They had activities like bingo but my loved one did not participate in the activities at this community.
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1
The Retreat at Jasper in Jasper, GA
4.8
(12 reviews)
The communication needs to be improved greatly, that right now is our biggest complaint. When it comes to the meals it says they are all chef inspired but they all taste process and the vegetables are cooked to mush. The activities are minimal and uninspiring, the community just does not have that happy and bright environment we were hoping for. They also are not licenses which is a big deal to us.
4
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3
The Retreat at Sandy Springs in Sandy Springs, GA
3.8
(62 reviews)
During Covid times, the communication is average to below average. They weren't telling me when my loved one was eating in her room vs. in the dining room. They served food in Styrofoam containers, like you get leftovers in at restaurants. Food was not delivered on time, so it was cold. Maybe they were understaffed, but I can't say for sure because they didn't communicate with us about it. They didn't have any activities, and they didn't want the residents to leave and come back. Now that Covid restrictions have eased, their activities are still very weak. They just have Bingo, and you never really see any residents that are needing more help get an opportunity to get on the bus to go anywhere. If I didn't take my loved one out, she would never get to go on any outings. The residents look bored, and I see them just sitting in the library. It's not a very active community, even for people who need extra help. I will say the ladies at the reception desk are very kind to the residents. They listen to them and are very calming and sympathetic. And I appreciate them and what they do very much.
3.5
3.5
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2.5
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3
Sunrise at Ivey Ridge in Alpharetta, GA
3.6
(73 reviews)
This community was an older setting. We felt like things were being done for updates but not much at the time. We did not feel like there were enough activities and that there would be transportation as we needed. Someone was also smoking in the hall and my loved one did not like this. Even though they were told to not smoke in the rooms they were still doing it and my loved one did not like this.
The Retreat at Loganville in Loganville, GA
4.0
(109 reviews)
I was not happy with some of the staff at this community. They allowed my loved one to lay with a dirty diaper until we said something to them about it. They also owe a refund and I still have not heard back from them for about 2 1/2 months .
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The Phoenix at James Creek in Cumming, GA
3.8
(30 reviews)
I would recommend you look elsewhere. The staff is very friendly and accommodating; however, some of the services offered didn't meet up to the standards expected. There could be a new cook due to the taste and food choices offered. There has been several staff members that have left.
4
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3
The Phoenix at Dunwoody in Dunwoody, GA
3.7
(33 reviews)
We've had some issues. Response time on the call buttons is not really good. Sometimes you have to wait extra long periods of time to get your medication. I think they're pretty understaffed, which I know they're working on. But it has created some lags in service. The staff are pretty friendly overall, and it seems to be getting better working through these issues with them. But it has taken a while. The food is pretty good, but I would like to see more variety and more everyday common foods, things like simple meat, beans, and potatoes, as opposed to fancier things like steak. I think it's a nice facility, but it's on the pricier side, and for what we're paying, I expect better service.
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3
The Phoenix at Lake Joy in Warner Robins, GA
3.9
(26 reviews)
The quality of the meals could use some improvements, the meals did not seem really cooked. Also, the ladies in the dining room were not very nice they were pretty rude.
5
3
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3
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3
4.5
Sunrise at Ivey Ridge in Alpharetta, GA
3.6
(73 reviews)
Our family had an in person tour and it was a really good tour, it still highly considered, but the floor plan our loved one would of had wasn't going to work. We did not need a cottage for our loved one.
The Retreat at Loganville in Loganville, GA
4.0
(109 reviews)
We were not the biggest fans of Myrtle Beach Manor. It is an older facility and needs some updates/TLC.
Myrtle Beach Manor in Myrtle Beach, SC
3.9
(42 reviews)
The housekeeping needs improvement big time. The meals are very early. Activities are daily. Having a doctor on staff is very beneficial, which gives them access to a portable x-ray machine. The response time when the call button is pressed needs improvement. And communication from management to the families needs to improve as well. But I really like that they offer different levels of care, from independent living all the way up to memory care, all in one place.
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5
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4
The Retreat at Loganville in Loganville, GA
4.0
(109 reviews)
The closets were small. The grounds around the cottages were not well kept, needed weeding and pine straw. [name removed] was very helpful.
3
3
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3
The Retreat at Loganville in Loganville, GA
4.0
(109 reviews)
If your parent is going in for memory care, and they are an active dementia resident, don't put them there. The community doesn't know how to handle a resident that is active. They only know how to deal with residents that are in wheelchairs or disabled.
3
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1
The Retreat at Loganville in Loganville, GA
4.0
(109 reviews)
Get as much in writing as possible. Do not expect callbacks if you leave a message or send an email. I have yet to see the room, so I don't know the condition of things. I visited in the lobby today, and my loved one didn't have shoes on, just socks. I think management thinks their shit doesn't stink. They could do better. The working staff that I have met seem nice and caring. But overall, the communication is very poor here.
Myrtle Beach Manor in Myrtle Beach, SC
3.9
(42 reviews)
If you are capable physically and mentally this is okay. If you need more help I would recommend going someplace else. The food is either scolding hot or cold if food is delivered to your room. In the dining room the oatmeal is the only thing that is hot.
No data collected
4
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5
3
The Retreat at Canton in Canton, GA
4.2
(15 reviews)
We have not been happy with our experience so far, we know covid has impacted it since we have not been able to physically see the inside of community. The communication has been poor, they don't reply back to emails or return calls in a timely manner, and they have ran out of our loved ones medication which is unacceptable, but there are some very lovely people there.
No data collected
4
3
3
1
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2.5
Summit Place of Mooresville in Mooresville, NC
3.0
(21 reviews)
Communication is horrible but they just hire a new director so I'm optimistic. Understand what care your loved one needs and see if the community can handle the care. If the community can meet your needs I would recommend it.
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4
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3
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The Phoenix at Milton in Milton, GA
4.2
(43 reviews)
The rooms were adequate in size, however our biggest problem was that they did not clean the community that frequent so at times there would be fowl smells in the hallways. Also the residents are given a button to press if they need help, but it would take the staff a long time to respond to when our loved one would push the button.
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The Retreat at Sandy Springs in Sandy Springs, GA
3.8
(62 reviews)
My complaint is the yards are not kept up.
3
3
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3
The Retreat at Loganville in Loganville, GA
4.0
(109 reviews)
I have lived in this community for 5 years. One year ago Phoenix bought this property from Senior Lifestyle. Neither has done what was promised and just make it okay. I live in the independent area of the community. For what I get it is a little expensive and I don't get all the services we were promised. All facilities should be honest with the people moving there. There is personal care and memory care with the facility. I will not be going to them when I no longer am in the independent living part. I’ve seen the care they get.
3
3
3
3
3
The Retreat at Loganville in Loganville, GA
4.0
(109 reviews)
There are 47 total Phoenix Senior Living Facilities.
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