Pepperwood Health Inc

The meals are awesome. They offer a salad bar and a soup bar which gives the residents a healthy option. The staff is wonderful about answering questions and making my loved one feel comfortable. The only thing that did not work at this community is that the building is a bit old, and did not offer courtyard for dog. I would recommend this community.

They were very helpful in helping my mom's needs in a timely fashion. The food is okay. They've treated my mom very well, and she feels very welcome there.

I am not sure if it is HIPAA related or what but there is so much paperwork at The Lodge at Quail Park. When you apply there it is all paper based. If they had anything electronic that would really help. The staff is very helpful, friendly, and responsive. They do need more medical staff. The ratio of the care giving staff is fine. But they need more medical technicians.

The staff is friendly & helpful. They've done a great job getting my mother situated & involved immediately.

Memory Care facility has many caring staff members, from CNAs up to the unit's administrator. Many greet me by name when I stop to visit my mother. Common areas and resident's rooms consistently appear clean and clutter free. Common area just completed small makeover with fresh coat of paint, new furniture and wall mounted TV. Staff does a nice job decorating inside the unit for holiday occassions. Mom consistently says breakfast and lunch taste good. Unit administrator always attends, provides feedback and comments as well as facilitates discussions with myself and my sibling to improve Mom's well being.

We toured this community while looking into care options for a loved one. Avalon Assisted Living seemed like a nice place, overall. The facility and its furnishings seemed a bit more dated and not as fancy as some of the other options we saw, but the apartments themselves were large, spacious, and bright. It was also very reasonably priced.

It was an excellent experience at The Lodge on Preston Ridge. The only area I can think of where they might can improve would be the food. It's not terrible but could definitely be better. Other than that everything is great. It is a very nice clean place with excellent friendly helpful caring staff.

This is a simple and sweet facility. Residents were conversing and interacting in the central area. It is a bit smaller in scale than some of the others I have visited and that lends to residents getting to know one another. Maybe not the best solution for a single Memory Care resident, but they could handle it with Wander Lost (sp?). It had a calm, but lively feel. Not too pretentious yet still a nice homey place.

I'm very impressed with Avalon Assisted Living. All is going well so far and my loved one is adjusting. I'm satisfied with the services offered, the friendliness of the staff, and cleanliness of the facility.

6.5 miles. Least desirable location so far but really liked everything else. Have 1-bdrm like mom's current situation! They take medicaide for all levels of care. Most affordable so far. Trying to understand why.

for CBRF 'enhanced' assisted living person has studio apt, with more intimate (does this mean shared) living and dinning room. Invited to come for free meal and stay overnight. Bldg looks newer. Optional on-site religious services. hair salon T-Th; patio, sunroom, laundry each floor.

Locations didn't work out. But Shirley was great to work with, and I really though the facility had good points for my parents.

Three (3) level unit, 6.5 miles from home. Interesting concept of Lifetime Pricing covering all care levels as they intensify from no more than a level 3 today. This would be a great option if she were 85 years old. Studio is 414 sq. ft. Good size, plenty of closets. In-House home heath agency. Dr. on premises every tuesday, RN M-F.

3-level unit. Interesting concept of Lifetime Pricing covering all care levels as they intensify from no more than a level 3 today. Studio is 414 sq. ft. Good size, plenty of closets. In-House home heath agency. Dr. on premises every tuesday, RN M-F. Room available has in room access to balcony, a nice feature. $1,000 community fee (special for this month, LOL)

One of the leading 3 options - have visited twice. Will be visiting again next Monday with Jeanne.

I toured this place and was disappointed. Didn't seem welcoming at all and the outdoor area was awful it wasn't covered and this is really important for mom. The rooms weren't the nicest at all. Overall just wasn't the right place.

I was almost set on using this facility for my dad but there were a few things that changed my mind. First, this place looks [Removed]. There's nothing fun set up for the residents and the staff always seems bored, and not at all lively. My dad wanted a private room but they said they weren't filling any private rooms because they were on the other side of the facility and that he would have to share. In passing, I had mentioned a favorite hobby of mine (canning) and they sent me a case of canning jars, but then inundated me with phone calls and emails asking if I had received the gift. It felt like they were saying I was obligated to choose them. Over all, they aren't a bad community, but with the actions it made it difficult to want to have my dad live there.

Dad has recently moved into this community and it seems to be a nice place. They seem to offer some nice activities and the staff seem to be well trained to offer the services dad needs. This community came recommended by the hospital. I hope things continue to go well.

My parents really liked this place during out tour, it was a beautiful community with great bedroom amenities that they had really liked. Unfortunately there business office needs some improvement. My parents had decided to send in there deposit in after making the choice that they wanted to live in this facility, however the administration did not get back to them for a few weeks after money was sent in and said they had no open space for them. I wish they would have communicated that they didn't have the availability during our tour.

It's very expensive but still competitive for the area. The staff are very friendly but the turnover is extremely high and the facilities need upgrading. I would recommend to others depending on their budget.