Pepperwood Health Inc

I really love this place. It has such a home-like and comforting feel to it. The staff and management are awesome. Had a great time with my dad at their Thanksgiving dinner. Over all I think it's an A plus facility.

The staff that conducted the tour were nice and knowledgable. The community was clean and well maintained. This was my second choice of a place to live.

The staff at Avalon is caring, diligent, and friendly. They do a nice job providing care for my great-aunt. They are always helpful and are always willing to answer questions and address my concerns. I recommend Avalon as a place for your loved one should they require assistance with their daily living needs.

My mom has lived in Avalon for a few years. She moved to Memory Care more than a year ago, and since then, has done much better. The staff are kind and gentle with her and the other residents. I find that staff respond to my inquiries and want to help Mom be safe and comfortable. They are quick to ask questions so they understand what Mom wants and needs.

Very pleased so far. My FIL has been there 2 weeks and everyone has been super helpful. Way more staff on duty than anywhere else we looked at. Also the staff seem very happy with their jobs - always laughing and talking with each other - great atmosphere.

Avalon = peace of mind My very elderly mother resides at Avalon. It's such a caring community. Every member of the staff knows every resident by name and their actions show they really care. Mom desperately wanted to stay in her own home, but that wasn't possible. So she reluctantly moved to Avalon. The have been so kind in helping her adjust. They provide lots of activities and the facilities are so welcoming, clean and comfortable. To that add the friendly, caring staff and it brings me peace of mind as I live out of state. They keep me informed of activities and any problems she may be having. I'd recommend Avalon to anyone looking for a pleasant, safe place for an elderly person.

Overall I am pretty happy with them. I can't really think of anything that they could do better. I can't really explain what set them apart, it's just a feeling you get. So many of them are so similar, the friendliness really stood out. It also seemed to be more active in the common areas.

The facility overall is good. Some miscommunication issues regarding resident care and incidents that occurred. Like most businesses there are some employees who do their jobs great and others that do not. We were fortunate to have a majority of good staff assisting my father and we also had the added benefit of Hospice so some of their care covered Peaks shortcomings. Hard to provide improvements for those. The food was not terrible - but somethings were better than others. Maybe a better variety As for activities - that is challenging as well since the residents are all at different stages/capabilities - so maybe suggest different groups for different activities based on their abilities. I was originally excited about their Tover option thinking that would have been beneficial, but they didn't seem to use it often at all.

I think our facility offers a very unique program. We have good help and caring people. We try to offer a positive experience for our residents.

For the most part it was great before it became the Ridge. That was about the same time I moved my dad to hospice.

What we like the most about The Peaks is that it is very clean and they give very good care to the residents. Based on the experience we have had, we would recommend them to others families.

They could do better at getting back to me with requests sometimes. The overall cleanliness in the facility is great. its just often a lot of crumbs on the floor and his tray table in his room that I notice. Also he shares a bathroom with his neighbor and that isn't always the cleanest.

My loved one is currently a resident at The Peaks at South Jordan. Most everything has been good so far. The move-in process was rough. I had to go find someone and ask every step of the way to find out where to go and what to do. They seemed to have no process in place. The RNs could do better with details on medication orders. I like the activities, they are great. The housekeeping is quite good. Overall, Yes I would recommend this facility to others. They have eyes on the residents almost all the time. My loved one is safe there.

The staff is really friendly, always helps with a smile. Resident are always friendly. Good place to live meals are delicious always fun activities, good book to read at the library. Family environment always a good vibes.

The Ridge at Frisco isn't perfect, but overall it's pretty good. I would recommend it. Wonderful staff members. Systems are all over the place. Terrible gassy sewer smell all the time.

The care was good and the staff was very friendly. Very good security. My wife was there during Covid so things were more strict. Since my wife passed a year ago there has been a change in ownership and most staff so I can't vouch for how everything is now. The cost and value at the time my wife was there was better than most facilities I visited. Based off of our experience, I would recommend The Peaks at South Jordan.

My mom has been in the Peaks for a couple of months now, and we can tell the difference with her socially. When we visit if there is an activity going on, she does not want to miss it. She enjoys going to them. She likes helping put in flowers outside by the fountain, The craft ones using her hands. She likes music therapy, working out her legs and hands to music. She likes putting puzzles together. She likes animal therapy, enjoys when the dog comes in. It it’s good to have things for them to do and make sure that they are not always in their rooms, lonely, and that they are socializing with other residents to help make the time and day go by faster.. so they don’t feel so all alone. There are activities going on a couple of times daily to make sure the residents are not bored! They even have activities that the families can come and enjoy with their loved ones which makes that a lot of fun.

My Mom had Alzheimer’s and was at The Peaks care center for 14 months. The administration staff at this facility really do care about their jobs and are truly committed to making the care given at this facility the best. The nurses, med techs, activities coordinators, housekeepers, cafeteria staff, bedside caregivers were always pleasant and amenable. If we had a request of any kind they were prompt to reply. This facility met above average cleanliness standards as well. We were very pleased with the care provided to our mom and family.

They did not have enough staffing for care services. Evening patient supervision was minimal. Not enough care staff with medical qualifications. If you had even 40 residents at $[removed] a month, I believe you can get at least one RN. With more quality help.

I would recommend others to go there. I picked this community, because I had a really good advisor at A Place for Mom. I think out of all the different places we checked out it impressed us the most.