PACS Group, Inc.

Coming from the east coast, it's like night and day. The value is way better than the other location. I would recommend facility to others. The staff is really nice, the facility is clean, and the people that live there are very friendly.

Debbie the tour was awesome. Cheryl is so knowledgeable and just so professional and caring.

Executive Director Michelle and Office Manager Allison went above and beyond to assist us with my father's smooth transition from CA to AZ as a new resident of Prestige at Claremont. I toured several facilities, but kept coming back to Prestige due to the warm, caring interaction between residents and staff. Activities Director Renee puts her heart into her work and it shows! Nurse Tamra is always very attentive and helpful. My father is pleased with his new home and we are very happy to know he is in good hands.

Executive Director Michelle and Office Manager Alison went above and beyond their duties by assisting our family with the coordination of my father's evaluation and acceptance to Prestige at Claremont within a 2-4 day window. Due to their understanding and efforts, we were able to smoothly transition my father from California to Lake Havasu Arizona. Activities Director Renee puts her heart into her work and it shows! Nurse Tamra is new, but has already shown that she is very attentive and helpful. I toured several assisted living facilities, but none possessed the same resident/staff interaction or caring and pleasant environment as Prestige at Claremont does. My father is pleased with his new home, which makes all of his family very happy.

I thought overall they did a good job here, but they weren't quite up to the level of care that my loved one needed. It was a nice facility, everything was well kept and clean, and the staff were all friendly and professional. However my loved one was in need of memory care and we found them a bit lacking in that regard.

We liked them when we toured. They were very comparable to the place we chose. The main reason we chose the other dedicated memory care community was that it was closer to where we lived. This was definitely in the running though. A very nice place.

They are a clean enough place and the staff has always been decently friendly. They’re a little expensive for the services and quality offered. The care services and the activities that are offered are okay, about what one would expect.

It was a fine community and I don’t have anything unpleasant to say about it.

There are certainly areas of improvement here. Everytime I visit my loved one, she's always just sitting there. She hasn't participated in any activities. Also, the Expressions eating area is pretty depressing, since they are separated from the rest of the residents. I think if they could get the memory care residents out of their rooms more often, they would really appreciate it. Also, they could use some improvement in making sure that the resident's hygiene is taken care of more often. Whenever we have questions as to why it's not, no one seems to know why. The facility is very nice, but for the price, we should be getting a lot more.

We are most pleased with the Villages of Jackson Creek Memory Care! My loved one really seems to enjoy it here, and he has told us that the people and the food are great. He is one of the younger residents at the community and he loves to help show everyone else around, and says they are all very friendly! We are just happy that he is happy and in a safe place!

The facility makes a good first impression. However, the lack of adequate staffing resulted in our loved one not receiving assistance with dressing or toileting. Often, family reminders to staff were needed to change soiled bed linens. Sometimes the food was cold and not all items were served to our loved one that were supposed to be included. The staff was well-meaning and concerned but too many patients for the available staff for the cost of services left us with an overall feeling of disappointment with the management of the facility. Our loved one fell twice in 1 week, the second of which led to fatal head injuries, even though we had alerted staff that day that he was unstable and needed closer supervision.

She was on the independent side, but she didn't really do the meals or activities. When she wanted food they would bring it to her. The reason I would give them a 4 is because they were supposed to have a concierge, and they had one, but didn't get another for quite some time. Overall, they were great to work with.

Summerplace was okay but it was geared more towards assisted living than what my mother needed and it was a lot more money because it was assisted living.

It seems to be a very comforting place. They want the residents to participate in as many activities as able. Very caring staff.

After searching many places to put our family member, we chose Prestige. The apartments were spacious and the facility was very attractive. What made up our minds for us was the staff. The nurse was caring and qualified. Everyone is helpful and are always pleasant. The food is well prepared and served in pleasant surroundings. Our family member has been there for eight months and still loves it. I would recommend Prestige to anyone.

Liked the feel of the place and the staff was very helpful. She will be moving in as soon as we can get all the paperwork done.

Sounds like they have an excellent program. Memory care set up in 3 smaller pods with a total of 36 beds.

would love to have Mother here.

Grandma's friend was here. Nice place but rooms are small.

Very nice facility. They were preparing for some redecorating, which will be nice. The lunch was very good. A bit too large.