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Oakmont Management Group

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Oakmont Management Group, a senior living company with 107 locations — among them Best of Senior Living Award winners — provides both independent living and assisted living services, plus its signature Traditions memory care neighborhoods, which offers a continuum of options to meet your loved one’s unique needs along their journey. Oakmont Management Group has 3,149 reviews and an average review rating of 4.3 out of 5. The communities feature luxurious senior living amenities, award-winning dining, and an attentive team of caregivers who follow five values: authenticity, commitment, teamwork, resilience, and compassion. At Oakmont Management Group communities, you can find movie theaters, gardens and courtyards, bars and lounges, pet parks, and other features to fill your days with enjoyment.

8.3

Review Score

3,149 reviews
107 communities
4 senior living award communities
Starting from $X,XXX/mo

Oakmont Management Group community listings

Showing 107 communities
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Oakmont of Folsom

1574 Creekside Drive, Folsom, CA 95630

Starting at$X,XXX+ monthly
10
10 Photos available
8
8 Floor plans available
9.8
Review Score
55 reviews

The staff is very caring, friendly and empathetic. They go out of their way to make sure the residents are comfortable and looked after. Someone is always nearby to help and be available to tend to their...

Most Friendly
Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Folsom is a charming retirement community set on a verdant property with beautiful views, world-class cuisine, and an abundance of on-site services. Shopping, exquisite dining, the arts, and world-class entertainment are all within easy reach. In our retirement community, where...

... Read more

Oakmont of Orange

630 The City Dr., Orange, CA 92868

Starting at$X,XXX+ monthly
8
8 Photos available
12
12 Floor plans available
9.8
Review Score
59 reviews

They have been really good to work with and even though it has been a tough transition for my mother. They are certainly been understanding and have been very helpful.

Provides: Assisted Living, Memory Care

Oakmont of Orange is a luxury retirement community set on a beautiful campus with industry-renowned dining and an abundance of on-site amenities. We are also within walking distance of shopping, fine dining, the arts, and world-class entertainment. In our retirement community, where friends and...

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Oakmont of Las Vegas

3185 E. Flamingo Rd, Las Vegas, NV 89121

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.5
Review Score
140 reviews

The staff is patient and kind, they get to know your loved ones and make sure they feel welcome. They have a great line of communication when your loved one is sick or feeling under the weather.

Provides: Assisted Living, Memory Care

"Oakmont of the Las Vegas is a lovely retirement community set on a lush campus with lovely views, industry-renowned dining, and an abundance of on-site amenities. We are also close to shopping, fine dining, the arts, and world-class entertainment. You’ll feel right at home in our retirement...

... Read more

Oakmont of Carmichael

4717 Engle Road, Carmichael, CA 95608

Starting at$X,XXX+ monthly
2
2 Photos available
10
10 Floor plans available
9.5
Review Score
48 reviews

I would give a 5 rating for all 8 categories. We have been very satisfied with Oakmont of Carmichael. It's clean and the Care Providers (the people that tend to our mom) are very nice. The response time when...

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Carmichael is a lovely retirement community set on a lush campus with beautiful views, industry-renowned dining, and an abundance of on-site amenities. We are also within walking distance of shopping, fine dining, the arts, and world-class entertainment. In our retirement community,...

... Read more

Ivy Terrace at Garden Grove

11848 Valley View St, Garden Grove, CA 92845

Starting at$X,XXX+ monthly
24
24 Photos available
9.8
Review Score
67 reviews

Open outdoor space for residents and guests to safely occupy. Very good experience at Crescent Landing at Garden Grove. Big improvement over our last facility, [facility name removed].

Best Meals and Dining
Provides: Memory Care

The only residential care facilities to be built with a uniquely designed floor plan for those with Alzheimer's disease and memory impairment. Each center extends over two acres of land and offers extensive walking paths, park-like rose gardens and sunny patios for the residents enjoyment. The...

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Oakmont of Westpark

2400 Pleasant Grove Blvd, Roseville, CA 95747

Starting at$X,XXX+ monthly
7
7 Photos available
11
11 Floor plans available
9.7
Review Score
23 reviews

Comfortable rooms, good staff, lots of activities inside and outside. Weekly bus ride around the area. Food is good Everyone there seemed to enjoy being there. Good number of staff so everyone had guidance...

Provides: Assisted Living, Memory Care

"Oakmont of Westpark residents receive customized care services delivered in luxurious, resort-style living. With nurses on staff, we offer a comprehensive Diabetic Wellness Program. All dining, Housekeeping, transportation, Emergency Response System, utilities, cable and wifi are all included....

... Read more

Oakmont of Redding

2150 Bechelli Ln, Redding, CA 96002

Starting at$X,XXX+ monthly
12
12 Photos available
10
10 Floor plans available
9.6
Review Score
29 reviews

Oakmont has been our extended family for years. I couldn’t have imagined what an incredible role they would play. They have come along side us at every turn. In sickness and in health, in times of...

Provides: Assisted Living, Memory Care

Oakmont of Redding is an exceptional retirement community with peaceful views of a nearby river and close proximity to the breathtaking Mount Lassen and Mount Shasta. Let us serve you with our industry-renowned dining and endless on-site amenities. Enjoy fine living with nearby shopping, fine...

... Read more

Ivy Park at Claremont

2053 North Towne Avenue, Claremont, CA 91711

Starting at$X,XXX+ monthly
32
32 Photos available
4
4 Floor plans available
9.5
Review Score
53 reviews

The staffing is welcoming, considerate and maintains a watchful concern for my sister-in-law. When I visit, I notice that she is comfortably dressed and well groomed. I've had the opportunity to eat with...

Provides: Assisted Living, Memory Care

Ivy Park at Claremont is a charming senior living community nestled in the foothills of the San Gabriel Mountains within the historic city of Claremont. Conveniently located near the Interstate 210 and I-10, Ivy Park is a quick drive to Pomona Valley Hospital and Medical Center and just North of...

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Ivy Park at San Lauren

5300 Hageman Rd, Bakersfield, CA 93308

Starting at$X,XXX+ monthly
10
10 Photos available
9.5
Review Score
23 reviews

I thought the facility was rated four out of five stars. It seemed comfortable there seem to be a nice area for dining and in a good location. The person I took the visit ended up going there.

Provides: Assisted Living, Memory Care

Ivy Park of Wellington

24962 Calle Aragon, Laguna Woods, CA 92637

Starting at$X,XXX+ monthly
11
11 Photos available
9.5
Review Score
26 reviews

After visiting several facilities in south Orange County, we felt that Ivy Park of Wellington was the best fit for my parents. The size of the apartments were larger than others, and having a kitchenette...

Provides: Assisted Living, Memory Care, Independent Living

Ivy Park of Wellington is a senior living community set in picturesque Laguna Woods. The location boasts coastal amenities and a temperate climate. It’s only a short distance to many popular restaurants and shopping centers. At Ivy Park our seniors are empowered to maximize their independence and...

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Ivy Park at San Jose

4855 San Felipe Rd, San Jose, CA 95135

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.5
Review Score
46 reviews

Staff is very friendly! They have been very good about communicating issues and concerns with my parents health. They make a conscious effort to know their residents and families

Provides: Assisted Living, Memory Care

Ivy Park at San Jose is a senior-living community tucked into a mostly residential area in the Evergreen/Silver Creek neighborhood. It is a quiet and peaceful community that is easily accessible to Highway 101 and with close proximity to downtown San Jose. Residents and their families often enjoy...

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Oakmont of the Lakes

3250 S Fort Apache Rd, Las Vegas, NV 89117

Starting at$X,XXX+ monthly
10
10 Photos available
9.4
Review Score
80 reviews

5 across all of them. They were amazing even past when Dad passed away. Very clean. Always there to fix things. Friendly staff. They went above and beyond.

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of the Lakes is a lovely retirement community set on a lush campus with lovely views, industry-renowned dining, and an abundance of on-site amenities. We are also close to shopping, fine dining, the arts, and world-class entertainment. You’ll feel right at home in our retirement...

... Read more

Oakmont of Concord

1401 Civic Ct, Concord, CA 94520

Starting at$X,XXX+ monthly
10
10 Photos available
11
11 Floor plans available
9.4
Review Score
21 reviews

From day one the staff has been very friendly and accommodating. The facility is beautiful, food is very good, and a lovely garden patio area. Many activities available every day. Would highly recommend...

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Concord is a lovely retirement community set on a lush campus with beautiful views, industry-renowned dining, and an abundance of on-site amenities. Enjoy Concord’s natural wonders through its extensive park system and close proximity to the breathtaking Markham Nature Park and...

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Ivy Park at Santa Rosa

4225 Wayvern Dr, Santa Rosa, CA 95409

Starting at$X,XXX+ monthly
18
18 Photos available
6
6 Floor plans available
9.4
Review Score
24 reviews

I’m really looking forward to my Dad staying at Ivy Park. It was such a pleasure working with Honey, too. She is knowledgeable, caring, accommodating, and even went the extra mile in getting paperwork...

Provides: Assisted Living, Memory Care

Ivy Park at Santa Rosa is a senior living community centrally located with convenient access to highway 12. The property is close to numerous award-winning wineries and breweries and near many nature trails and parks including the 4th & Farmer’s Creek Trail, Howarth Park, and Spring Lake...

... Read more

Oakmont of Simi Valley

3110 Royal Ave, Simi Valley, CA 93065

Starting at$X,XXX+ monthly
9
9 Photos available
11
11 Floor plans available
9.4
Review Score
16 reviews

5 for all. This is a great facility and the staff are all very kind and friendly and the food is very good. We would absolutely recommend this community to other families based on the experience we have had

Provides: Assisted Living, Memory Care

Oakmont of Simi Valley is a lovely retirement community set on a lush campus with lovely views, industry-renowned dining, and an abundance of on-site amenities. We are also close to shopping, fine dining, the arts, and world-class entertainment. You’ll feel right at home in our retirement...

... Read more

The Cottages of Carmel

26241 Carmel Rancho Blvd, Carmel, CA 93923

Starting at$X,XXX+ monthly
15
15 Photos available
9.3
Review Score
19 reviews

[names removed] were all extremely helpful in getting my mom settled into the Cottages. They made the admissions process go as smoothly as possible. It has been a huge relief for my sister and I to know...

Provides: Assisted Living, Memory Care

If you or a loved one is looking for the perfect place to rest and relax, then The Cottages of Carmel will offer you the best experience possibly if you are seeking memory or living care. Here at The Cottages of Carmel, we pride ourselves on giving your choices that will allow you to live your...

... Read more

Ivy Park at Simi Valley

5300 E Los Angeles Ave, Simi Valley, CA 93063

Starting at$X,XXX+ monthly
9
9 Photos available
9.3
Review Score
23 reviews

My mother was living in a very nice assisted living facility in Chatsworth but she needed more support. We moved her to Ivy Park’s Memory Care in Simi Valley. She has been there now for a couple of months...

Provides: Assisted Living, Memory Care

Ivy Park at Simi Valley is a senior living community set on a beautiful piece of property easily accessible from Highway 118. The community at the base of the beautiful Santa Susana Mountains features lushly landscaped gardens and walking paths. It’s only a short distance to many popular...

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Ivy Park at Alta Loma

9519 Baseline Road, Rancho Cucamonga, CA 91730

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.3
Review Score
48 reviews

I would give all 8 of these items a 5. It was a pleasure having my brother stay there as he was well cared for and I never had anything to worry about. They are attentive to the needs of the patient. And the...

Provides: Assisted Living, Memory Care

Ivy Park at Alta Loma is a vibrant senior living community set in the captivating city of Alta Loma. With convenient access to the I-210 and I-15, Ivy Park is just a short drive to the San Antonio Regional Hospital, the expansive Victoria Gardens Mall, and a diverse range of dining options....

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Ivy Park at West Hills

9012 Topanga Canyon Boulevard, West Hills, CA 91304

Starting at$X,XXX+ monthly
18
18 Photos available
4
4 Floor plans available
9.2
Review Score
44 reviews

I would give them a 5 for all of them! The people were all so kind and caring. They always called my mom by name and were so helpful. Yes, we would absolutely recommend this community to other families based...

Provides: Assisted Living, Memory Care

"Ivy Park at West Hills is a vibrant senior living community nestled in a picturesque neighborhood within the city of Los Angeles. Paralleled between Route 118 and the 101 highway, Ivy Park is just minutes from the West Hills Hospital, a variety of historical buildings, bustling shopping centers...

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Ivy Park at San Juan Capistrano

32200 Del Obispo St, San Juan Capistrano, CA 92675

Starting at$X,XXX+ monthly
13
13 Photos available
5
5 Floor plans available
9.2
Review Score
23 reviews

The staff and nurse have accommodated us recently through a cognitive episode my Mother went through for 4 weeks. Yes, there was a cost impact because they had to escalate their care for my Mother, but they...

Provides: Assisted Living, Independent Living

Ivy Park at San Juan Capistrano is a senior living community set on a beautiful piece of property easily accessible from Interstate 5. The location boasts lovely walking paths and gardens and is near many regional nature trails and parks. It’s only a short distance to many popular restaurants and...

... Read more

Oakmont of Camarillo

305 Davenport St, Camarillo, CA 93012

Starting at$X,XXX+ monthly
18
18 Photos available
10
10 Floor plans available
9.2
Review Score
9 reviews

She is in a locked memory care unit for safety reasons (she wanders off). Activities are geared towards residents in the more severe category. She has memory issues but is basically still "with it" and there...

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Camarillo is a beautiful retirement community set on a verdant property with beautiful views, award-winning cuisine, and a plethora of on-site amenities. Shopping, exquisite dining, the arts, and world-class entertainment are all nearby. In our retirement community, where friends and...

... Read more

Oakmont of Roseville

1101 Secret Ravine Parkway, Roseville, CA 95661

Starting at$X,XXX+ monthly
8
8 Photos available
6
6 Floor plans available
9.2
Review Score
38 reviews

My mother is a current resident at Oakmont of Roseville. The staff is amazing. The care and attention that they give each resident is above any level I have seen. They have given my moma a purpose. She feels...

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Roseville is a lovely retirement community set on a verdant property with beautiful views, award-winning dining, and an abundance of on-site amenities. Shopping, fine dining, the arts, and world-class entertainment are all within walking distance. Friends and neighbors appreciate our...

... Read more

The Ivy at Hawaii Kai

428 Kawaihae Street, Honolulu, HI 96825

Starting at$X,XXX+ monthly
24
24 Photos available
40
40 Floor plans available
9.1
Review Score
79 reviews

The Ivy is a nice facility situated in a beautiful setting. We did not participate in what looks to be good activities or eat in the nice restaurant. The staff we encountered always seemed cheerful and...

Provides: Assisted Living, Independent Living

"The Ivy at Hawaii Kai is a senior living community set on an expansive property in the Ka’Alakei Valley with panoramic views of the Pacific Ocean. The location boasts tranquil waterfalls and lush landscaping and is only a short distance to many popular Waikiki attractions and world famous...

... Read more

Ivy Park at Palos Verdes

25535 Hawthorne Boulevard, Torrance, CA 90505

Starting at$X,XXX+ monthly
18
18 Photos available
4
4 Floor plans available
9.1
Review Score
31 reviews

They were quick to respond to a request for an interview and walk thru. The facility was clean and seemed very organized. But since we only stayed 2 weeks hard to rate the rest # 4-8.

Provides: Assisted Living, Memory Care

Ivy Park at Palos Verdes is a vibrant senior living community nestled at the corner of the Rolling Hills Estates. Paralleled to Route 1, Ivy Park is just minutes from the Torrance Memorial Hospital, the LAX, and a variety of exquisite dining options. Whether you’re taking a walk on Redondo Beach,...

... Read more

Ivy Park at Bradford

1180 N Bradford Ave, Placentia, CA 92870

Starting at$X,XXX+ monthly
17
17 Photos available
6
6 Floor plans available
9.1
Review Score
42 reviews

my mom was very resistive to leaving her home of 60 years to go into a care facility. Ivy Park is extremely close to the home she was leaving so that was a big help. Ivy Park is a very nice home that...

Provides: Assisted Living, Memory Care

Ivy Park at Bradford is a senior living community convenient to Yorba Linda and Fullerton, as well as popular casual dining and shopping centers. The property offers beautiful spaces, indoors and out, to gather with friends and family—as well as resident garden beds and a community center. At Ivy...

... Read more
Viewing 1-25 out of 107 communities

Reviews
for Oakmont Management Group

8.3
Review Score
3,149 reviews

Review Score

3,149 reviews
8.3

Out of 10


5 star

60%

4 star

26%

3 star

9%

2 star

3%

1 star

5%

A Place for Mom has scored Oakmont Management Group with 8.3 out of 10 using our proprietary review score based on 779 reviews in the last 2 years. Over all time, Oakmont Management Group has 3,149 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,877
790
262
82
138
Date Submitted
211
423
779
Reviewer
254
1,867
955
42
Care Received
1,080
222
1,847
2721-2740 of 3149 reviews
Sort by

3.0
Anonymous - Family/Friend
Assisted Living
July 20, 2023
Verified Review
Communication needs improvement

The care facilitators mess up. Communication needs improvements. Care staff is very good although. Not their fault about communication. Very nice people. They seem to have a lot of turnover though in care staff and chefs. At this moment, due to our experience, I would not recommend Oakmont of El Dorado Hills to others.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

2

Activities

No data collected

Staff

5

Value for Cost

4


3.0
Anonymous - Family/Friend
Memory Care
July 17, 2023
our families experience

We're generally pleased with Oakmont of East Sacramento. They could have done better with the onboarding process and what to expect etc. Their memory care director had started one month before our loved one moved in so there was definitely a hiccup there

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
June 28, 2023
Verified Review
Anticipating improvement!

Everyone is nice but communication and follow through has been an issue. They are clearly understaffed and not well managed. sunrise is changing management next week - July 1 - to the Oakmont group so hoping these things may change. The facility is nice and clean but often things don't happen when they are supposed to (laundry, showers, etc) and I've stepped in to alert staff to the missed / delayed service but with no systemic changes. If it was someone who could advocate for themselves and didn't have much need for extra support, I would give them maybe a 3 or 4 rating. With my loved one I have to advocate for them so constantly have to be involved and try to sort out what is accurate info (I live 5 minutes away) so I'd say a 2-3 overall. He is mostly safe and comfortable, but current response times to the buzzer are often 1-2 hours. Hoping for a change with new management.


3.0
Anonymous - Family/Friend
Assisted Living
June 26, 2023
Verified Review
A tranquil home

It is a beautiful facility. My Aunt was there during Covid and it was difficult. The staff tried very hard, but they were very understaffed. They also had just opened. I found it difficult working with the medication. I wish that my Aunt had been healthier so she could enjoy it. I felt like she was very isolated because she really could not and did not want to get out of bed. She battled UTIs. I did like the service of the doctor that came into Oakmont. Also, the medical staff was very helpful when it came time for Hospice. They were very caring. I think that once Oakmont is fully staffed, it will be perfect!

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

3

Value for Cost

4


3.0
Anonymous - Toured community
Memory Care
May 22, 2023
Verified Review
Tour experience

We were least impressed with Oakmont. While the facility was beautiful and the receptionist was lovely, the tour director gave us very basic information about the program. Most of the information I got was by asking questions. When we were introduced to the memory care Director she was pleasant, but did not volunteer any information about the program. In addition, it was very expensive. Of the four that I toured, it was last choice.


3.0
Anonymous - Family/Friend
Assisted Living
May 19, 2023
Verified Review
Would not recommend Memory Care if your family member is mobile/ active.

My mom was there 3 days, then fell. They charged me about $[removed] for the move-in fee and for her to sleep there and for them to keep her things while she was in the hospital. They wanted to charge me 30 days more for notice, but they waived the fee. As an Assisted Living Facility, it seems like a 5. As a memory care facility, a 3 (they are under staffed on the memory floor). Would not recommend Memory Care if your family member is mobile/ active. Many of the memory residents were confined to a wheelchair so they did not have issues. Otherwise, it's a beautiful place and staff was nice but they did not watch out for my mom.


3.0
anonymous - Family/Friend
Assisted Living
March 14, 2023
Verified Review
You can put a nice community with areas of improvement

The meals are OK. They never get meals correct there's always something missing or wrong when they bring the food. The place is very clean. That is not an issue. Staff is friendly but it doesn't seem like there is a lot of activities going on for the residence that are currently living there and maybe that's because the place is not full at this time. My mother-in-law wanted to get a bathtub installed in her unit but they told her no that it was against the rules but [community name removed] that's down the street has bathtubs installed in their two bedrooms, so not quite sure why she cannot have one installed she was going to pay for it, so it would be no money for them. Also, the water in the units are barely lukewarm, not hot enough to wash any dishes that need to be done in the apartment doesn't feel sanitary, The price they're paying for the wo unit apartment is about [fee removed] more than [community name removed] down the street seems like they should be getting a lot more for their money.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
March 10, 2023
Verified Review
Review for Westmont of Milpitas

My love one is not happy there. The food service is slow. The food is often cold and too tough to eat. They have meetings every month and people complain but nothing happens. I don't think I would recommend it. They added on a lot of extra fees after moving in.

Cleanliness

4

Friendliness

4

Meals & Dining

1

Care Services

3

Activities

3

Staff

3

Value for Cost

2


3.0
Anonymous - Toured community
Assisted Living
March 2, 2023
Verified Review
My Tour Experience at The Palms of San Lauren

There was not much landscaping on the exterior of the building. The interior was beautiful. This would be a good community for loved ones that need assisted living.


3.0
anonymous - Family/Friend
Memory Care
February 7, 2023
Verified Review
A beautiful community but needs improvement

We picked Oakmont of East Sacramento because of the location, it is close and we love the area. It is newer and really nice, but because it is newer they are short staffed and just not quite a well oiled machine. We are hoping with time that improves.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

3

Staff

5

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
February 7, 2023
Verified Review
A Good Fit for the Right People

There were a lot of aspects that were good for the family and our loved ones. It would be nice to be more clear on costs and the way they establish the fees for care. The location is convenient. This is a smaller community as well, and this was a nice feature. My loved ones didn't enjoy the food, as they found it to be boring, and it was hard to eat at times. There were three meals a day served to the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

3


3.0
Anonymous - Toured community
Memory Care
January 17, 2023
Verified Review

I toured this facility. It's an older facility, but cleanliness appeared good given the age of the building. It just seemed dreary and dim. It could have been the surroundings and trees, but it just didn't seem as appealing to me. My tour guide was friendly.


3.0
anonymous - Family/Friend
Assisted Living
January 13, 2023
Verified Review
Santianna review

Santianna has a lot of activities going on for the residents which is great, but when it comes to the value we never understood the extra chargers they would tack on - having explanation there would make a big difference.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

No data collected


3.0
Anonymous - Family/Friend
Assisted Living
January 9, 2023
Verified Review
Smaller, clean, high quality facility with many amenities

When we first toured this community we were very excited about it. The Director was fantastic and really worked with us during the admissions process. Shortly after moving my loved one in, the Director left. I wouldn't necessarily say that we're dissatisfied with the facility now. My loved one really likes the other residents and most of the staff. But overall the facility has come down a few notches since the Director left. The one thing we are frustrated about is the recent rate increase. It seems higher than reasonable for an annual increase. Communication with the family is fair, but we have had a few things come up that we weren't told about when they occurred and that was disappointing. However, it's still a high quality facility. Cleanliness is good, both resident living areas and the common areas. The food is pretty good, but quality and variety is lacking at times. They have a good variety of activities and outings. They've done a really good job of including my loved one and getting her to be more active. I would recommend them to family and friends, depending on what they were looking for. If you're looking for a smaller yet high quality place with many amenities that are equal to what a larger facility offers, this could be a good fit.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

4

Staff

4

Value for Cost

3


3.0
Chris C - Family/Friend
Assisted Living
December 19, 2022
Too expensive for the return

My folks have been living there a few months. Its new and clean and beautiful but they have constant staff turnover, the food is mediocre and some of the help is young and inexperienced. They are definitely nice people but they oversell their services. I don't know if its because they're not fully occupied, but many of the planned activities have only 1-2 participants and I can see how people could be lonely and bored there. Its also predominantly women residents. It's overpriced for what you get.

Cleanliness

5

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

2

Staff

3

Value for Cost

2


3.0
Anonymous - Family/Friend
Assisted Living
December 12, 2022
Verified Review
Look elsewhere

We have had some issues here. Ultimately, we chose this facility because it fit our budget, seemed like a good place, and they offer Memory Care as well (thinking long term, incase mom needs that later on). They also have PT and OT in house, which is very helpful and convenient. We're paying extra for special care/assistance that mom needs and the staff isn't always responsive when she calls for it. The main one being assistance to and from the restroom. We've met with the Director about it 3 times and each time we've been told that things will improve. Things do improve for a couple of days and then we're back to square one. We've just been really concerned about her being able to get to the bathroom on time. One time, she had called for assistance for a restroom visit and ended up having an accident because she waited so long. She felt terrible and apologized to the aide that she had to clean it up. The aide told her, next time just to keep on/soil her Depends and that they'd change it for her as soon as they could. Also, we're concerned with medications and them being given at the correct time. Sometimes they're delayed. Honestly, if mom could afford a different facility, we would move her. They oversold us. Their brochure is misleading. For example, it advertises gourmet meals, which is not the case. A lot of the food that they serve is not very healthy or good quality. We're trying our best to get things improved for mom so that we don't have to put her through another transition. I'm concerned for some of the residents who aren't verbal and/or don't have family there to advocate for them. I've even told the director that. I will say, the director is receptive when we bring up our concerns. It's the follow through that's the problem. I would not recommend them to friends and family.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

2

Activities

3

Staff

3

Value for Cost

3


3.0
anonymous - Family/Friend
Assisted Living
December 8, 2022
Verified Review
Disappointed

I am disappointed in the whole experience that we have had at Sunrise of Sacramento. Based off of our time here, I would not recommend this facility to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

1


3.0
Anonymous - Toured community
Memory Care
November 4, 2022
Verified Review

I toured this community and it was very quiet. I noticed that there wasn't a lot of interaction or even residents around or out and about. It was a clean facility, I just didn't get a good vibe here.


3.0
anonymous - Family/Friend
Assisted Living
September 21, 2022
Verified Review
Lacking

When I talk to my friend, she tells me she's bored. They offer bingo and exercises, but in general, I don't feel they offer enough for seniors to do. During the touring process, we were under the impression they had more outings and events, and they do not. I don't hear her complain about the care though.


3.0
Anonymous - Family/Friend
Memory Care
September 6, 2022
Verified Review
Good Place, but not ideal for our family needs

Our situation was a little bit more specific as far as needs, but I would definitely recommend Sunrise of Fullerton as an option for other families. My mom was downstairs on the main level and dad was upstairs in memory care. Both of them preferred to stay in their rooms instead of engaging or being active in the community, especially mom. I was hoping to see the staff try to get her out of her room and active more often, but I also understand that's an individual request and they could only do so much. They definitely had activity options downstairs, it was just hard to get my mom engaged in them. I think memory care could have more activities available, though. My sisters have several friends who have parents there and they are super happy with it. I felt the facility was very clean and laundry services were prompt and always good. Dining was good. I ate there with my parents a few times and it was always good. Overall, this really is a good place and I would recommend it to other families. It just wasn't the best fit for our parents and their needs.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

2

Activities

3

Staff

3

Value for Cost

3


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