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Oakmont Management Group

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Oakmont Management Group, a senior living company with 107 locations — among them Best of Senior Living Award winners — provides both independent living and assisted living services, plus its signature Traditions memory care neighborhoods, which offers a continuum of options to meet your loved one’s unique needs along their journey. Oakmont Management Group has 3,204 reviews and an average review rating of 4.3 out of 5. The communities feature luxurious senior living amenities, award-winning dining, and an attentive team of caregivers who follow five values: authenticity, commitment, teamwork, resilience, and compassion. At Oakmont Management Group communities, you can find movie theaters, gardens and courtyards, bars and lounges, pet parks, and other features to fill your days with enjoyment.

8.3

Review Score

3,204 reviews
107 communities
4 senior living award communities
Starting from $X,XXX/mo

Oakmont Management Group community listings

Showing 107 communities
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Oakmont of Folsom

1574 Creekside Drive, Folsom, CA 95630

Starting at$X,XXX+ monthly
10
10 Photos available
8
8 Floor plans available
9.8
Review Score
55 reviews

The staff is very caring, friendly and empathetic. They go out of their way to make sure the residents are comfortable and looked after. Someone is always nearby to help and be available to tend to their...

Most Friendly
Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Folsom is a charming retirement community set on a verdant property with beautiful views, world-class cuisine, and an abundance of on-site services. Shopping, exquisite dining, the arts, and world-class entertainment are all within easy reach. In our retirement community, where...

... Read more

Oakmont of Orange

630 The City Dr., Orange, CA 92868

Starting at$X,XXX+ monthly
8
8 Photos available
12
12 Floor plans available
9.8
Review Score
59 reviews

They have been really good to work with and even though it has been a tough transition for my mother. They are certainly been understanding and have been very helpful.

Provides: Assisted Living, Memory Care

Oakmont of Orange is a luxury retirement community set on a beautiful campus with industry-renowned dining and an abundance of on-site amenities. We are also within walking distance of shopping, fine dining, the arts, and world-class entertainment. In our retirement community, where friends and...

... Read more

Oakmont of Las Vegas

3185 E. Flamingo Rd, Las Vegas, NV 89121

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.5
Review Score
142 reviews

Words cannot express how happy we are we made the decision for my dad to move into Oakmont. We had visited other assisted living facilities but the fit didn’t seem right. Oakmont was the right fit in our...

Provides: Assisted Living, Memory Care

"Oakmont of the Las Vegas is a lovely retirement community set on a lush campus with lovely views, industry-renowned dining, and an abundance of on-site amenities. We are also close to shopping, fine dining, the arts, and world-class entertainment. You’ll feel right at home in our retirement...

... Read more

Oakmont of Carmichael

4717 Engle Road, Carmichael, CA 95608

Starting at$X,XXX+ monthly
2
2 Photos available
10
10 Floor plans available
9.5
Review Score
48 reviews

I would give a 5 rating for all 8 categories. We have been very satisfied with Oakmont of Carmichael. It's clean and the Care Providers (the people that tend to our mom) are very nice. The response time when...

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Carmichael is a lovely retirement community set on a lush campus with beautiful views, industry-renowned dining, and an abundance of on-site amenities. We are also within walking distance of shopping, fine dining, the arts, and world-class entertainment. In our retirement community,...

... Read more

Ivy Terrace at Garden Grove

11848 Valley View St, Garden Grove, CA 92845

Starting at$X,XXX+ monthly
24
24 Photos available
9.8
Review Score
67 reviews

Open outdoor space for residents and guests to safely occupy. Very good experience at Crescent Landing at Garden Grove. Big improvement over our last facility, [facility name removed].

Best Meals and Dining
Provides: Memory Care

The only residential care facilities to be built with a uniquely designed floor plan for those with Alzheimer's disease and memory impairment. Each center extends over two acres of land and offers extensive walking paths, park-like rose gardens and sunny patios for the residents enjoyment. The...

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Oakmont of Redding

2150 Bechelli Ln, Redding, CA 96002

Starting at$X,XXX+ monthly
12
12 Photos available
10
10 Floor plans available
9.7
Review Score
29 reviews

Oakmont has been our extended family for years. I couldn’t have imagined what an incredible role they would play. They have come along side us at every turn. In sickness and in health, in times of...

Provides: Assisted Living, Memory Care

Oakmont of Redding is an exceptional retirement community with peaceful views of a nearby river and close proximity to the breathtaking Mount Lassen and Mount Shasta. Let us serve you with our industry-renowned dining and endless on-site amenities. Enjoy fine living with nearby shopping, fine...

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Oakmont of Westpark

2400 Pleasant Grove Blvd, Roseville, CA 95747

Starting at$X,XXX+ monthly
7
7 Photos available
11
11 Floor plans available
9.8
Review Score
24 reviews
Provides: Assisted Living, Memory Care

"Oakmont of Westpark residents receive customized care services delivered in luxurious, resort-style living. With nurses on staff, we offer a comprehensive Diabetic Wellness Program. All dining, Housekeeping, transportation, Emergency Response System, utilities, cable and wifi are all included....

... Read more

Ivy Park at San Jose

4855 San Felipe Rd, San Jose, CA 95135

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.5
Review Score
47 reviews

Cleanliness of the facility-10! Well taken care of. Had snacks to take anytime... but no special needs diet for diabetics. Bingo, puzzles, group exercise, movies; large TV screen. Ivy includes free: 3 meals...

Provides: Assisted Living, Memory Care

Ivy Park at San Jose is a senior-living community tucked into a mostly residential area in the Evergreen/Silver Creek neighborhood. It is a quiet and peaceful community that is easily accessible to Highway 101 and with close proximity to downtown San Jose. Residents and their families often enjoy...

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Ivy Park at Claremont

2053 North Towne Avenue, Claremont, CA 91711

Starting at$X,XXX+ monthly
32
32 Photos available
4
4 Floor plans available
9.5
Review Score
53 reviews

The staffing is welcoming, considerate and maintains a watchful concern for my sister-in-law. When I visit, I notice that she is comfortably dressed and well groomed. I've had the opportunity to eat with...

Provides: Assisted Living, Memory Care

Ivy Park at Claremont is a charming senior living community nestled in the foothills of the San Gabriel Mountains within the historic city of Claremont. Conveniently located near the Interstate 210 and I-10, Ivy Park is a quick drive to Pomona Valley Hospital and Medical Center and just North of...

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Ivy Park at San Lauren

5300 Hageman Rd, Bakersfield, CA 93308

Starting at$X,XXX+ monthly
10
10 Photos available
9.5
Review Score
23 reviews

I thought the facility was rated four out of five stars. It seemed comfortable there seem to be a nice area for dining and in a good location. The person I took the visit ended up going there.

Provides: Assisted Living, Memory Care

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Oakmont of Concord

1401 Civic Ct, Concord, CA 94520

Starting at$X,XXX+ monthly
10
10 Photos available
11
11 Floor plans available
9.4
Review Score
21 reviews

From day one the staff has been very friendly and accommodating. The facility is beautiful, food is very good, and a lovely garden patio area. Many activities available every day. Would highly recommend...

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Concord is a lovely retirement community set on a lush campus with beautiful views, industry-renowned dining, and an abundance of on-site amenities. Enjoy Concord’s natural wonders through its extensive park system and close proximity to the breathtaking Markham Nature Park and...

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Ivy Park at Santa Rosa

4225 Wayvern Dr, Santa Rosa, CA 95409

Starting at$X,XXX+ monthly
18
18 Photos available
6
6 Floor plans available
9.4
Review Score
24 reviews

I’m really looking forward to my Dad staying at Ivy Park. It was such a pleasure working with Honey, too. She is knowledgeable, caring, accommodating, and even went the extra mile in getting paperwork...

Provides: Assisted Living, Memory Care

Ivy Park at Santa Rosa is a senior living community centrally located with convenient access to highway 12. The property is close to numerous award-winning wineries and breweries and near many nature trails and parks including the 4th & Farmer’s Creek Trail, Howarth Park, and Spring Lake...

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Oakmont of the Lakes

3250 S Fort Apache Rd, Las Vegas, NV 89117

Starting at$X,XXX+ monthly
10
10 Photos available
9.4
Review Score
80 reviews

5 across all of them. They were amazing even past when Dad passed away. Very clean. Always there to fix things. Friendly staff. They went above and beyond.

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of the Lakes is a lovely retirement community set on a lush campus with lovely views, industry-renowned dining, and an abundance of on-site amenities. We are also close to shopping, fine dining, the arts, and world-class entertainment. You’ll feel right at home in our retirement...

... Read more

Ivy Park of Wellington

24962 Calle Aragon, Laguna Woods, CA 92637

Starting at$X,XXX+ monthly
11
11 Photos available
9.3
Review Score
27 reviews

Unfortunately, some of these have changed over the course of the past year. My ratings reflect where we are now. This is specifically about the memory care wing. Sometimes, communication with the staff is...

Provides: Assisted Living, Memory Care, Independent Living

Ivy Park of Wellington is a senior living community set in picturesque Laguna Woods. The location boasts coastal amenities and a temperate climate. It’s only a short distance to many popular restaurants and shopping centers. At Ivy Park our seniors are empowered to maximize their independence and...

... Read more

Oakmont of Roseville

1101 Secret Ravine Parkway, Roseville, CA 95661

Starting at$X,XXX+ monthly
8
8 Photos available
6
6 Floor plans available
9.3
Review Score
39 reviews

My mother and father-in-law have lived at Oakmont of Roseville for the last 6 months and loved it. My wife and I did a tour of ranch and couldn't be happier with the staff and facility would highly...

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Roseville is a lovely retirement community set on a verdant property with beautiful views, award-winning dining, and an abundance of on-site amenities. Shopping, fine dining, the arts, and world-class entertainment are all within walking distance. Friends and neighbors appreciate our...

... Read more

Ivy Park at Alta Loma

9519 Baseline Road, Rancho Cucamonga, CA 91730

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.3
Review Score
49 reviews

When eating lunch there or dinner I just noticed the silverware and the glassware is not the cleanest. The bathroom downstairs needs some attention as well. I would recommend this facility as a staff is...

Provides: Assisted Living, Memory Care

Ivy Park at Alta Loma is a vibrant senior living community set in the captivating city of Alta Loma. With convenient access to the I-210 and I-15, Ivy Park is just a short drive to the San Antonio Regional Hospital, the expansive Victoria Gardens Mall, and a diverse range of dining options....

... Read more

Ivy Park at West Hills

9012 Topanga Canyon Boulevard, West Hills, CA 91304

Starting at$X,XXX+ monthly
18
18 Photos available
4
4 Floor plans available
9.2
Review Score
45 reviews

Everything is good. Except for her insulin and eye drops that need to be administered at bedtime. Apparently they don't have a night nurse anymore. For the most part we are happy with the facility

Provides: Assisted Living, Memory Care

"Ivy Park at West Hills is a vibrant senior living community nestled in a picturesque neighborhood within the city of Los Angeles. Paralleled between Route 118 and the 101 highway, Ivy Park is just minutes from the West Hills Hospital, a variety of historical buildings, bustling shopping centers...

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Ivy Park at Walnut Creek

2175 Ygnacio Valley Road, Walnut Creek, CA 94598

Starting at$X,XXX+ monthly
19
19 Photos available
4
4 Floor plans available
9.2
Review Score
37 reviews

Activities Director [name removed] goes over and beyond to keep smile on Residents. Today is my Mom’s birthday and it was celebrated big . Activities in Ivy park is amazing and residents enjoy. It is amazing...

Provides: Assisted Living, Memory Care

"Ivy Park at Walnut Creek is a vibrant senior living community nestled in a picturesque neighborhood within the city of Walnut Creek. Paralleled to I-680, Ivy Park is just minutes from the John Muir Medical Center, a variety of scenic parks, bustling shopping centers and exquisite dining options....

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Oakmont of Camarillo

305 Davenport St, Camarillo, CA 93012

Starting at$X,XXX+ monthly
18
18 Photos available
10
10 Floor plans available
9.2
Review Score
9 reviews

She is in a locked memory care unit for safety reasons (she wanders off). Activities are geared towards residents in the more severe category. She has memory issues but is basically still "with it" and there...

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Camarillo is a beautiful retirement community set on a verdant property with beautiful views, award-winning cuisine, and a plethora of on-site amenities. Shopping, exquisite dining, the arts, and world-class entertainment are all nearby. In our retirement community, where friends and...

... Read more

Ivy Park at Cathedral Hill

1550 Sutter St, San Francisco, CA 94109

Starting at$X,XXX+ monthly
17
17 Photos available
9.2
Review Score
5 reviews

It's a very well run place. Everyone is very friendly and very professional. The staff from the front office to caregivers knows everyone's name and deals with them as if they're the only resident there. My...

Provides: Assisted Living, Memory Care, Independent Living

Ivy Park at Cathedral Hill is a senior living community set on a beautiful campus in downtown San Francisco. The location boasts landscaped grounds and is near all of San Francisco’s popular restaurants and attractions. At Ivy Park our seniors are empowered to maximize their independence and...

... Read more

Oakmont of Escondido Hills

3012 Bear Valley Parkway, Escondido, CA 92025

Starting at$X,XXX+ monthly
14
14 Photos available
7
7 Floor plans available
9.2
Review Score
59 reviews

First, it is beautiful with a beautiful courtyard in the middle of the complex, 2nd it has such a sweet and friendly staff, 3rd they have different activities every day and last they have lots of family...

Provides: Assisted Living, Memory Care, Independent Living

Oakmont of Escondido Hills is a lovely retirement community set on a lush campus with beautiful views, industry-renowned dining, and an abundance of on-site amenities. We are also within walking distance of shopping, fine dining, the arts, and world-class entertainment. In our retirement...

... Read more

Oakmont of Montecito

4756 Clayton Road, Concord, CA 94521

Starting at$X,XXX+ monthly
2
2 Photos available
7
7 Floor plans available
9.2
Review Score
43 reviews

I would rate it 5. Meeting and exceeding our expectations. Oakmont of Montecito is wonderful! The residents and staff are all friendly and helpful. We couldn't be happier. The first two weeks here, mom...

Provides: Assisted Living, Memory Care

Oakmont of Montecito is a beautiful retirement community set on a verdant property with beautiful views, award-winning cuisine, and a plethora of on-site amenities. Shopping, exquisite dining, the arts, and world-class entertainment are all nearby. In our retirement community, where friends and...

... Read more

Ivy Park at Palos Verdes

25535 Hawthorne Boulevard, Torrance, CA 90505

Starting at$X,XXX+ monthly
18
18 Photos available
4
4 Floor plans available
9.1
Review Score
31 reviews

They were quick to respond to a request for an interview and walk thru. The facility was clean and seemed very organized. But since we only stayed 2 weeks hard to rate the rest # 4-8.

Provides: Assisted Living, Memory Care

Ivy Park at Palos Verdes is a vibrant senior living community nestled at the corner of the Rolling Hills Estates. Paralleled to Route 1, Ivy Park is just minutes from the Torrance Memorial Hospital, the LAX, and a variety of exquisite dining options. Whether you’re taking a walk on Redondo Beach,...

... Read more

Ivy Park at Bonita

3302 Bonita Road, Chula Vista, CA 91910

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.1
Review Score
123 reviews

It's a beautiful facility for someone looking for a smaller confined facility. It worked for my sister while she healed and got stronger. It did not provide enough activities or stimulation for her long term...

Provides: Assisted Living, Memory Care

Ivy Park at Bonita is a vibrant senior living community situated within serene gardens and lush greenery in the city of Chula Vista. Just off Interstate 805 or State Route 54, Ivy Park is just minutes from several renowned medical centers, stunning beaches, scenic trails and diverse dining...

... Read more

Ivy Park at Bradford

1180 N Bradford Ave, Placentia, CA 92870

Starting at$X,XXX+ monthly
17
17 Photos available
6
6 Floor plans available
9.1
Review Score
42 reviews

my mom was very resistive to leaving her home of 60 years to go into a care facility. Ivy Park is extremely close to the home she was leaving so that was a big help. Ivy Park is a very nice home that...

Provides: Assisted Living, Memory Care

Ivy Park at Bradford is a senior living community convenient to Yorba Linda and Fullerton, as well as popular casual dining and shopping centers. The property offers beautiful spaces, indoors and out, to gather with friends and family—as well as resident garden beds and a community center. At Ivy...

... Read more
Viewing 1-25 out of 107 communities

Reviews
for Oakmont Management Group

8.3
Review Score
3,204 reviews

Review Score

3,204 reviews
8.3

Out of 10


5 star

60%

4 star

25%

3 star

9%

2 star

3%

1 star

5%

A Place for Mom has scored Oakmont Management Group with 8.3 out of 10 using our proprietary review score based on 781 reviews in the last 2 years. Over all time, Oakmont Management Group has 3,204 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,910
800
267
86
141
Date Submitted
208
433
781
Reviewer
261
1,914
956
42
Care Received
1,122
225
1,857
2701-2720 of 3204 reviews
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3.5
Anonymous - Family/Friend
Memory Care
February 14, 2014
Verified Review
New Living

Overall Atria Bayside Landing is good place for senior's to have a small community that they could enjoy. It's been over month since my dad went there to live. His social skills have change a lot, very out going, made more friends and he likes living there. Everyone is very attentive to each resident that lives there, making sure they are well taken care of during day or night.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Concerned Son - Family/Friend
Memory Care
December 30, 2013
Verified Review
The Trials and Tribulations of Starting Over

My sister's recent move necessitated relocating my ninety five year old mother from northern California to southern California. Prior to the relocation twenty-six facilities were reviewed and toured to find the most appropriate match of services provided to my mother's specific care requirements. Yes, at her age declining mental and physical capabilities were both important factors in choosing this facility. The unique aspect of Sunrise at Fullerton, that distinguished it from the other twenty-five facilities, is its Terrace Club community. This community provides an intermediate level of care between assisted living and locked down memory care units. For individuals with memory issues, but, not at a safety level of concern (i.e. wandering or other anti social behavioral issues); Terrace Club provides the necessary structured environment for mental stimulation and social interaction. The greater care giver to resident ratio also diminishes anxiety over the physical safety of your loved one. Is it perfect? No. As can be expected minor issues always arise that require resolution. The staff, however, is friendly, attentive and willing to make that extra effort to resolve any issues that pop up. I am satisfied that the correct decision was made in moving mom to Sunrise.

Cleanliness

4

Friendliness

4.5

Care Services

4

Activities

4

Value for Cost

3.5


3.5
Granddaughter - Toured community
Memory Care
October 21, 2013
Verified Review
Nice Coutnry Feel

They have it set up like little cottages. It's not one big huge institutional place. They all have wrap around porches and rocking chairs. It has a very country feel to it which my grandmother liked but she really like the food at another place. She used to be an institutional chef so she's really picky about the food.

Cleanliness

4

Friendliness

4

Care Services

3.5

Activities

3.5

Value for Cost

3


3.5
Daughter - Toured community
Memory Care
October 18, 2013
Verified Review
Bigger Community

This was the only other place in Salinas that I would consider. It's not so much what I liked about but what I didn't like about it. Villa Serra is really big. My mom has had a stroke so sometimes talking is difficult and I was worried that with that many people she might not want to be out amongst them so much, even though she is very social. My first impression wasn't great because you open the doors and you walk in and there are 15 people in wheelchairs all crowded around the front door. The carpet was kind of funky and the hallway was really dark. I brought this up with the woman who was giving me a tour and she said they were just starting to do some remodeling with painting and new carpet. I haven't been back so I'm not sure how that turned out.

Cleanliness

3

Friendliness

4.5

Care Services

3.5

Activities

4

Value for Cost

3.5


3.5
Niece - Family/Friend
Memory Care
October 14, 2013
Verified Review
Great Attitude

My aunt has been there for 6 weeks and we got off to a little bit of a rocky start. They've had almost a complete personnel turnover and so they are, in my opinion, having a little bit of trouble getting organized. The facility it's self is lovely and everybody seem to be very nice and caring. I would say, right now, they're in transition and so are we so I'm a little uncertain about how things are done. I think part of it is that I need to learn their system better and part of it may be that they're still trying to discern who is in charge and who does what. My aunt has a need for insulin injection everyday and it's very difficult to find a place that can do that - Sunrise can. Everyone seems very well intended, I'm just not certain they have their new staff up and running. They're always very willing to listen to you or come to your aid. I need to learn their system a little bit better and I think they are still learning also. The attitude of the people is very caring so I'm hoping we can get the other little things ironed out.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

3.5

Value for Cost

3.5


3.5
Corinne - Toured community
Memory Care
October 2, 2013
Verified Review
Not New

They did not have any openings first of all. It was okay but it just wasn't as nice as another place I was looking at. It was clean but not as new. Otherwise it was a very nice community. I just didn't like that is was not as new.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

3


3.5
Relative - Family/Friend
Memory Care
September 26, 2013
Verified Review
Palatable

It's clean and they make a huge effort to make it cheery with big greetings. It not luxurious or anything but overall they are head and shoulders above the place we chose, but we had to do that because of cost. He was here for a respite stay for about 5 weeks and he actually liked a lot of things about it but it was just more than we could afford for full time. It felt like he was noticed there. It was calm, more like an elderly holiday inn. It's different kind of depressing in some ways.

Cleanliness

5

Friendliness

5

Care Services

3.5

Activities

3.5

Value for Cost

3


3.5
Marti Schwartz - Toured community
Memory Care
August 12, 2013
Verified Review
Nice and clean but a little big

They were lovely. We chose another location mostly because it was closer to my mother, my aunts sister. It seemed a little large, like someone could get lost in the mix. It was nice and clean but the location was out main reason for choosing the other place.

Cleanliness

5

Friendliness

5

Care Services

3.5

Activities

4

Value for Cost

3.5


3.5
Ann - Family/Friend
Memory Care
July 11, 2013
Verified Review
Antique looking furnisher

Sunrise of Bonita was close to where my mother used to live. It was within our budget and had immediate availability. It is not a cookie cutter senior community, does not have the typical hospital setting to it and is really more home like. Although the furnishings are not antique they spent the time to make them look that way, which really shows how much they really are trying.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

3

Value for Cost

4


3.5
A Place For Mom Customer - Toured community
Memory Care
June 15, 2013
Verified Review
Visited on FRI 14JUN. VERY...

Visited on FRI 14JUN. VERY FRIENDLY. Room layouts are not what we are looking for. Setup as studio unit with no kitchen or room definitions.

Cleanliness

3.5

Friendliness

5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.0
Anonymous - Family/Friend
Assisted Living
July 10, 2025
Verified Review
Helpful staff

It was Westmont when my mother was there. The administration staff was incredibly helpful to us on every level. If they have the same staff. Food was ok. Only activities I saw was coloring and puzzles, nothing active.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

2

Staff

5

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
June 19, 2025
Verified Review
Review for Ivy Park at Palo Alto

I would say their communication could be more organized. I would have liked a step by step outline of the process. There was some miscommunication in the beginning and we lost an apartment that we liked and I could have used a more step by step for the move in and drop off. They are all very kind and professional. The folks at the front desk are kind. Kyleigh the medical director is amazing.


3.0
MARLO RHODES - Family/Friend
Memory Care
June 11, 2025
Ivy Park Experience

In my own opinion Ivy Park is a beautiful place but overall I couldn't help feeling that the memory care side (Evergreen) is short staffed. My mom needed more care and attention than they could give her which caused her to lose weight rapidly and she also contracted Pink eye while in their care. I have no idea why Patient Zero wasn't quarantined but it spread and my Mother caught it. The short staff do they best they can do with to take care of the residents but the residents outnumber the nurses about 15 to 1. In my time visiting Evergreen I never saw more than 3 nurses working at the same time to care for the residents in that unit. Unfortunately my Mother was left unattended too much and her health was suffering because of it. She suffered from Lack of sleep and lack of making sure she was eating. If your loved one can feed themselves and voice their concerns to the staff then your loved one maybe a better candidate for memory care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

5

Value for Cost

5


3.0
Anonymous - Family/Friend
Memory Care
May 28, 2025
Verified Review
Review for Ivy Park at Palo Alto

They were fast and efficient administratively. They did not actively integrate my loved one into programs and activities which meant she stayed in her room a lot.

Cleanliness

5

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

3


3.0
Jennifer - Family/Friend
Assisted Living
May 7, 2025
Verified Review
Caring Staff, But Lacking Oversight Tools for Effective Communication

My mother is a resident of Ivy Park due to her progressing dementia. While I appreciate the staff for taking on the difficult and important work of caring for individuals with memory issues, I have growing concerns about the level of communication and oversight. This facility appears to be “old school” in its operations, with little to no technological support that would allow family members to monitor care or stay informed about their loved one’s well-being. My mother frequently tells me that no one has checked on her or that she hasn’t eaten all day. With a phone call or two, I can often verify that she is wrong, but it’s unsettling that there’s no reliable system in place for family members to confirm day-to-day care without directly tracking someone down. Facilities that care for vulnerable populations, especially those with memory impairments, should have systems in place to provide transparency and peace of mind to families. Regular updates, meal and wellness tracking, or at the very least, consistent communication would go a long way. I hope the administration will consider modernizing their approach and implementing tools that improve both resident care and family engagement. In the meantime, I continue to advocate for my mom the best I can.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Memory Care
April 17, 2025
Verified Review
Would recommend

What I like the most about Ivy Park is the activities for the memory care residents, there is always something for them. I think communication between staff caregivers could be improved on

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

5

Staff

4

Value for Cost

4


3.0
Thomas Q
Assisted Living
April 5, 2025
Lovely place but hospice care was not as good as San Joaquin hospice where my sister was moved to after about 9 days

The place was beautiful and staff was very nice. Unfortunately their hospice setup wasn’t the best. They have hospice ‘come in’ daily but not there most of day. Hospice rooms have NO furniture, bedding, towels, tv, etc. I had to bring in night stand, lamp, chairs to sit in, and tv with stand( cable is provided. The place sent her back to St Joseph’s hospital where she laid in a hallway for 2 and 1/2 days before being moved to other hospice place which had beautiful furnished large rooms with 100% hospice staff, and my sister finally got appropriate pain meds!!

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
April 2, 2025
Verified Review
Nice ship but needs tightening

As you may know, the entire facility was just acquired and by Westmont before this happened, they lost the executive director and the whole place seem to be in chaos for a period of time. I have difficulty knowing who to talk to about what over there and they really only reach out to me for paying the bills. I am disappointed in the level of proactive interaction with family And with. Creating. Processes that support our needs with platforms that can be used to track progress. I hope that with the new ownership, they will bring a new level of technological efficiency and better leadership and more consistent staffing. My dad likes it there and I'd like to keep him there.

Cleanliness

3

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

5

Staff

2

Value for Cost

3


3.0
Lynn H - Family/Friend
Memory Care
April 1, 2025
Less than pleased

My husband is extremely unhappy here. He will not join in any activities. I feel like I was able to take better care of him at home. He just lays in bed all day unless I am here. He doesn’t particularly like the food although it looks very appetizing.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

3

Staff

4

Value for Cost

3


3.0
Anonymous - Family/Friend
Independent Living
March 3, 2025
Verified Review
Great staff- small room for improvement

Overall my loved one is adjusting well. Staff is friendly and welcoming.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

3

Staff

4

Value for Cost

3


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