Kauhale Health

I would say that they could do better in the nutrition department where diabetic patients are left with few options for an appropriate diet. I picked this community because of the availability and convenient location.

Overall the experience was very good. My dad found it online and they had a 50% off for 3 months on the facility. I would recommend to others. Only real issue was the night staff was not as attentive as we felt they should be. They were supposed to check on my loved one every 2.5 to 3 hours but I'm sure that wasn't done because she would soak her bedding snd clothing sometimes

We toured with Proveer at Heritage Woods and we thought the rooms small and I didn't like most of the residents doors open as walking down the hall among a few other but just not a fit for us! But it definitely might be a good place for others.

We had some issues with the cable that took about a month to be resolved. They said there was wifi but it was never strong enough to use in her room even though we were told it was going to be reworked, that never happened during the 8 months my mom was there. The room especially the bathroom was always clean but the faucet in her kitchenette area leaked and dripped. The staff was really great. They were friendly and treated my mom very well, it should be noted that someone from the family visited every day. However, they were often understaffed and Mom sometimes did not get baths on time. Despite that, they were very kind. If she did not come to meals, someone would check on her and bring her something if she wished. The meals were generally pretty good especially breakfast but there usually wasn't really a second choice offered at any meal. Breakfast was horribly early, had to be there before 8am. There wasn't anyone to run activities on the weekend so often it was up to the residents to run a exercise DVD or use puzzles or games left out for them in the activities area. Having said that the activities director tried very hard to include my mom in what was offered during the week. It was not the cheapest place but it was very comfortable and if all services had been offered as advertised it would have been a bargain, as it was we were satisfied.

This is the Memory Care unit, so activities are understandably more restricted. There is a reasonable ratio of caregivers to residents. The staff has overall been extremely friendly and respectful. The individual bedrooms and bathrooms are roomy and kept clean. I would highly recommend this facility to others!

Everyone is nice and my mom seems happy. She is much better and the staff have her out of her wheel chair and walking. The only issue I have had is getting her prescription medicine myself and bringing it to her. The nurse there wouldn't accept it and the pharmacy they use is expensive because for some reason her insurance isn't covering it. It's frustrating but that's about the only thing. Overall I would recommend Vitality Living Regency to others.

Overall, Symphony was a good value. Other places we experienced were much more expensive, and the care wasn't as good as it was at Symphony. They had a lot of activities for their residents. I would recommend it for the value and the care they provide. It's a good option to consider.

I am 95% satisfied with my mothers care. I am a registered nurse, so I stay on top of her care. It appears that all the residents who I come in contact with multiple times during the week are receiving good care as well.

Overall things are going well. I think she is getting good care here. There is not a lot of turnover of staff and they seem to be very dedicated. They have no temporary staff which is nice. They have a lot of activities and they do take the residents. I would definitely recommend them to others looking.

The facility is lovely, the staff is kind. Improvements are needed in follow-through on promises to take care of issues and in attention to detail in the business office. Keep good notes of conversations and go over invoices carefully.

Tour was good and 2 people left [facility name removed] to go to Symphony. But I would ask next time if they took Medicare after Mom runs out of money? The facility was new and very nice.

I like the fact that the memory care unit is a smaller unit and so the caregivers have the opportunity to really get to know all of the residents. I would recommend The Parker to other families who are searching for memory care.

I toured this facility and it was good. It was clean and the staff was nice. We ended up choosing another facility because they had an opening sooner, but this one was very nice.

We chose The Parker because of the value for the money as well as the convenient location to us and family. We were impressed with the staff right off the bat. We have found everybody to be very friendly and helpful. The only concern we have is sometimes it is very difficult to get a hold of someone if you have a question, the phone goes to voicemail. Overall I would recommend the facility to other families.

The main thing that sticks out to me about Vitality Living Regency has been the staff, they are always very friendly and helpful.

They could have more of a variety with their activities, but we would still recommend this community to others. =

When we started the facility was Elmcroft still but it changed to SummerHouse. They came out and talked to my loved one and it seemed like it would be a good fit. I thought it would get her out of her room and make her socialize with others, but she has not done that yet. I think it would be great if the staff could try to encourage her to get out a little bit more. I would recommend them to other families looking and I already have to some friends of ours.

They are losing a lot of their nurses and there has been a lot of turnover with the staff members. If the caregivers are not available, the administrative staff have stepped up. I do not know what to expect in the future, but for right now things are going well for the most part. They do have a lot of activities going on, but my loved one does not care to participate. The facility itself is warm, cheerful, and bright and I love that. It helps not only the residents there but the family members also. Overall, we would recommend them to others looking.

They changed ownership while my mother was here and during the transition the quality of went downhill a little bit. The response time was a little slower and the food service was not as good. Prior to the changeover, the food would have been a 5. [name removed] the director wonderful. My mother really loved the church services that were provided, but she did not get involved in many other physical activities.

It is a very nice place. It is one of the better places in our area for the price. We had some trouble getting started in the beginning but its much better now.