Kauhale Health

I’m 95 and needed more help than the place I was living. My family reviewed my needs & decided Elmcroft suited my needs more than any other place.

Family member lives near home.

Since I can’t be at my own home, I would not want to be anywhere else. I have been here almost seven years, love it.

Good place to live.

My children chose this for my new home after looking at several other places. Had I been given the opportunity I would have chosen it also. The other residents are happy & “it “shows!! So Am I!!

I had a stroke several years ago, after hospital rehab. I came to Elmcroft and am making wonderful progress.

Good place to sleep & eat.

People are friendly. Place is clean. Yards & are kept. Staff are enjoyable to be around. Enjoy all people.

My parents had a lovely experience here at this community. Everything went very well and I was pleased. The community was very well maintained, everything looked very nice and clean. The staff is good, they were very helpful and attentive. Overall this is a good community I would recommend.

Overall our experience with Elmcroft of Byrd Springs has been a very good one. It's a nice looking place, the people are friendly, and they take great care of the residents. There are small things here and there that could be better, but in general it's a great place.

Fabulous facility! Staff were knowledgable and helpful. Would have enjoyed seeing my mom there, but she chose a smaller community.

I really like and enjoy playing bingo here. I am actually the Bingo champion well the "current" Bingo champion . You can challenge me if you like . GO Bingo

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

Cleveland Park was very nice, but way to big for us with three floors.

My loved one was here for four years. We had to move because she was getting to need more care than they provided. It was nice though, we never had any issues or concerns. It was a good place.

My mother lived her for ten years until early stage dementia exceeded the capacity of this facility to provide level of care she needed. With most recent management, service overall exceeded expectations. The staff really worked hard with her even when her dementia proved extremely trying (oppositional, combative). Secure facility, pretty good food, and rates reasonable for level of care provided. Don't expect lots of attention, especially on weekends. Services that staff can provide for medication assistance, reminder to go to meals, showering quite good, but assistance with dressing, keeping clothes clean was spotty, though that also reflected my mother's dementia.

We were very impressed with the facility and the staff we observed. Specifically a studio on a 'ground' floor, because cannot do stairs during a fire drill at this time.

They could be kinder and more helpful in the dining room. My mom said there was a lot of yelling. It may have all been good natured but to the residents it was upsetting. Mom kept saying there was a lady who couldn't feed herself and the ladies at her table were stopped from trying to help. I don't know what that was about. Activities were rare but I always thought the people who worked there were sweet. I do need to emphasize that she left shortly after it changed from The Parker to Kauhale and she was in memory care.. My recommendation is that if Kauhale is close to where you live and you can visit frequently, your loved one will receive great care. My mom really liked the people who worked there.

The facility and staff are great. Many tech problems however at the onset. Took almost eight weeks until the phone was working. Getting an invoice also a problem. These issues may have been due to new owners. Time will tell.

I didn't find much difference in staff interaction and activities from that of any other long term care setting..supposed to be specialized in memory care... They could improve the experience by educating their aides on how to interact with unpredictable behavior or residents with hearing and visual impairments...