Juniper Communities

Juniper Village was similar to another community we toured. The staff were great to work with. The location was a little further from family than we wanted.

The facility has a pleasant atmosphere. The staff seem to genuinely care about the residents and go out of their way to be helpful. I would absolutely recommend Poet's Walk San Antonio!

It's great, [name removed] loves it. They have a scratch kitchen an food is delish. Activities are the best. They have the usual bingo, Pokino and karaoke Last week they had a spelling bee. She came in 2nd. They have comedy night and art exhibits. Entertainment is great at least twice a week. I even perform there. The place is kept clean and they do her laundry once a week and clean her room and change the sheets. They have PT and exercise. The only thing missing is a nursing staff and a more hands-on staff to make sure she takes a shower and takes her pills sometimes. It's a nice small community and easy to get around. You don't get lost. The atmosphere is pleasant. The other thing is it is very expensive. 7100 for 1 bedroom plus 1850 for add ons.

This facility had been very good so far, overall. My experience with the staff has been good. The food is good, I've had some of the meals and really liked them. They offer a good variety of activities. The Activities Director is really great about encouraging the residents to participate. I do wish we'd be more informed about changes in medication, I'd appreciate more communication in that respect. But overall, my loved one seems to get plenty of attention and care. I would definitely recommend this facility to friends and family.

The staff always seems to be soft spoken and calm, creating a calming affect and atmosphere. They understand dementia and how to approach people with dementia. Good at knowing how to avoid upsetting the residents and at how to guide/slide the resident into doing important things. No or few activities, no " enrichment program" except for church services. This may be better lately- finally hired a new activities person. The residents do eat the food and it tastes ok but it's far from healthy. Meat is in the form of patties (who knows what's in them). Vegetables overcooked, or maybe canned. Regularly the vegetable/fruit served is the old fashioned canned fruit cocktail. During my visits, I've never seen a fresh fruit or vegetable. Nor salad. The resident's rooms can be a bit of a mess, though of course, the residents may be the main cause of this. A 1-2 minute visit by staff per day could address this (ex garbage on floor). Did a great job getting her ready for me to take her to an early eye doctor appt. Sometimes the staff doesn't answer my emails. Overall, I feel my family member is safe, warm, being fed. Has made friends! I will have her stay there. But for price, there are things that could and should be improved.

When I toured Poet's Walk San Antonino I was greeted with friendly staff, from reception to workers inside and outside, are very friendly and polite. Everyone talks to guests and residents. Poet's walk was bright and clean, with very happy residents. Another loved one was at Poet's Walk a while ago and he was so very well taken care of . My loved did pass away, but during his stay at Poet's he was well cared for.

Juniper Village is working out well for my mom. The people are really nice. It's a nice facility, and they're taking good care of my mom. I feel comfortable having her there.

I considered a 5. It really is the best place Dad has lived and they know him, are kind to him, and take good physical care of him. I just wish they could provide more stimulation and activities for him including some "field trips". He is often bored and because of that he is unhappy.

I toured this facility and it was ok. The director was fabulous!

For my loved one, Devon turned out to be the perfect fit. The nursing staff was very supportive, personable, and caring. The administrative team was very accessible, responsive, and committed. The food improved when they brought in a new chef. The setting and facility has a very refined Main Line Philadelphia feel to it. From my viewpoint residents are treated with respect and dignity. We are very appreciative and grateful of the support they gave my loved one after their accident. My understanding is new management is planning on improving facility keeping its historical charm while modernizing and upgrading the facility. More attention to adding more outside events and trips now that pandemic is over would be suggested. Otherwise, in-house activities are varied and diverse. Facility can use upgrading

Overall, most everything has been fine. The place itself is very nice, and most of the people are very nice. Most of the time the staff handle things well, although sometimes things aren't finished or followed up on without reminding them. But eventually they get around to doing things.

Everyone is very nice. The place is beautiful. I feel very blessed to be able to have my loved one there. In general, they're great. The director is wonderful and has been very kind to us and to my loved one. Their communication is lacking a little bit though. We have to be on top of everything or we're not told certain things. (I don't know if they're understaffed or what the issue is.) But compared to where she was before, it's SO much better. And I'm glad we made the change.

Our family had an in person tour and we like the tour experience overall but we just did not get the feeling this was the place for our loved one

We did not actually get to tour with Juniper Village but they were great about sending over all the information about their facility and following up with me, even after I had told them we went with another facility.

My loved one really enjoys it here. The staff are all very friendly and the environment is peaceful. I have peace of mind.

The community has been very accommodating and especially with communication with the family. The staff are welcoming and like to see the family and they allow the family pets to visit our loved one as well. The staff are very nice and friendly. The community is full private pay and they do not except Medicare.

Overall a good community. The clientele was very old compared to where we needed to be.

This was a good community, it was too large of a layout for my loved one.

This community was very similar to another community that I was looking at. I had a connection with an executive director at another community and this just made me go a different direction. They have some good amenities for the residents just was another community that shined more.

When we were here visiting for our tour there were a lot of family members who were visiting their loved ones and they took the time to tell us how great it was going for them and that really stood out to us. It just overall seemed like a lot of people were happy with the services so we decided to go with Juniper Village. There is not a lot of variety and the quality of food might not be the best based off my impression and what I have seen. Everyone is friendly and the staff really care about their residents. We would recommend to others.