Juniper Communities

Overall the experience with the community is good. There is a need to improve on the area of communication. I would recommend this facility to others however I have found that other places are not as expensive and offer more services.

Overall experience. 4 for assisted living, 2 for skilled nursing. Juniper's skilled nursing facility is in need of a major cosmetic overhaul. It is very dark and dingy, compared to the assisted living side, which is very bright and cheerful. Cleanliness. 3 for assisted living, 2 for skilled nursing Friendliness of staff. 4 for assisted living, 3 for skilled nursing Quality of care. 4 for assisted living, 3 for skilled nursing Meals/Dining. 4 for assisted living, 2 for skilled nursing Activities. 4 for assisted living, 4 for skilled nursing Value for Cost. 4 for assisted living, 2 for skilled nursing

We moved my mom here after a hospital stay that resulted in the need for assisted living. The building is relatively new and I was impressed with how wide the common hallways were as well as the ability for the apartment to be wheelchair accessible if needed. I love that they blend independent and assisted living together, it make the whole atmosphere more positive and lively, plus allows for someone to arrive independent and move to assisted without letting go of friends or activities. The staff are all very friendly and yet professional. They strive to get to know the residents personally. There are a lot of onsite actor my mom to get involved in, plus they have onsite PT, podiatry, dermatology and PCP. Overall it has been a very positive experience so far.

I would say it's a warm, welcoming place with a caring staff, and that socialization is encouraged.

Once she moved into the full time medical facility in the basement the staff was not helpful / gave her the wrong meds / never able to answer questions and the room was absolutely disgraceful. Stains on the wall and floor. Looked like an abandoned hospital from the 70s.

I would recommend Juniper Village at Paramus to others, for sure. The staff was great. I never ate there, but Mom was not a big fan of the food. Its hard to cook low fat low sodium.

Really appreciated the flexibility with a time-sensitive respite experience! Room size and location near the dining room was great! Furnishings and niceties (like a clock, coffee machine, tissues) were minimal. Fortunately, we could supplement for his stay. Really nice to have the kitchenette!

Most are very helpful, although somethings are said in a way that can be misleading. I'm kept basically well informed of any changes. The move went very well and she adjusted to fitting in realistically easy. What I have eaten the food is good. I believe I would recommend this facility to others because they have a dentist and message therapist come to the home, which really good. They also have some different entertainment for the residents.

The staff is very kind and friendly. Juniper administration expects that from staff and is onsite to ensure that they are. The administrator is very available to families. Juniper is very clean and move in is easy as the staff there help. My loved one there is not too keen on the food, but that is her opinion. I think they can be more transparent about costs and how those fees are determined, especially level of care. I recommend the place since it is one of the better in our area.

The staff is lovely. They are kind and helpful and competent. The facility is cheerful and they do a great job decorating for the season and holidays. Housekeeping does a nice job keeping things clean. My family member enjoys the meals and likes that there are lots of choices. I wish there were more opportunities for residents to go out and do things. We have not seen that so far, perhaps because it's winter. Hoping that happens in spring. The activity person is only part time. Some of the activities that are scheduled with outside people end up getting canceled.

The staff has been very accommodating, especially regarding food - which is always an issue for my brother (4 in that category from him is good). I would recommend Juniper Village at Brookline to others.

Never ate there, but she didn't complain .Not sure how to evaluate the value for cost. It's on the expensive side compared to where she is now. My issue with them was that she started out on the first floor. She was found wandering around on the street outside and then they moved her to the basement memory care unit. It was depressing and smelled like urine there.

Staff are friendly and have been working at Juniper Village for many years. The facility is clean and smells clean. Communication with the family is very good. Tell family that if their loved one orders meals to their room, there is a charge. The food is very tasty. We would recommend this facility to others.

The place is a wonderful, purpose-built care facility, with lists of original old-world character. The move-in process was perfect and seamless. Housekeeping: no complaints what so ever. They may be a little slow to respond to "fix-it" items. I think the dining services are really pretty good, also. Staff (and staffing) have been a little uneven. The new Executive Director seems very nice and attentive, but for some reason the previous person who was there when we interviewed them left in a hush. Reception, Activity, Food, and Nursing staff are all fine. The only complaint at the moment is the regular care staff are not consistent and a couple of them generally blah in attitude. Communication is NOT their strong suit. We find that we have to seek out staff to hear things like whether a test was performed. Overall, we recommend the place but each resident is better served if their family visit often and advocate for their loved ones.

Juniper Village at Bucks County is a very clean place and staff was friendly. [name removed] (marketing) went out of her way to assist. She was very kind. My father in law did not care for the food (not sure what in particular)

You definitely have to be a advocate for your loved one. We picked this community because, it's nicely maintained and it is equally distant between myself and my brother's house.

Like people everywhere, the staff varies greatly. The on call staff nurse and emergency crew have always gone above and beyond for any issues that may arise. I would definitely recommend Juniper Village at Bucks County to other families looking. Another thing we have been very impressed with is the community of residents that live there, they are great!

They are pretty good with the care services, but they are sometimes short staffed. The food is good. They have plenty of activities. It's a very nice community. They have sufficient nursing staff. I would recommend them as a place to try.

Very kind and caring staff, but not trained as properly as we'd prefer. Normally very understaffed. Some very good people but overworked.

The Villages of Windcrest is very good at activities for the residents. Their food is good. They lack a little in nursing care-especially on the weekends. The staff communication with the family is fair. There are three meals a day and the residents have some choices.