Juniper Communities

Friendliness & keeping people active is really great. Very clean facility.

Care givers seem a little slow and could use more of them. The staff and admin respond to questions and concerns. Overall I am pleased and suggest you check this place out.

The facility was very big and spread out. So everyone was lumped together. My husband was upset with his neighbor yelling out loud Help! day and night. Also the place was not very clean. He had ants in his room for awhile, the laundry was not done until I told someone and it smelled, and the room and bathroom were not cleaned often enough. There was a danger in that my husband would take showers by himself and end up in a pool of water all over the floor with no towel or clothes to put on. He did fall and hit his head once and had to go to the ER. I ended up moving him to Freedom House at Blue Skies. I would recommend Freedom House to anyone. It's top notch. I feel very comfortable having him there. Laundry is done every day. Showers are given 3 times a week. The shower room is locked so the caregiver must be with the patient for showers. I will say that most of the staff at Poets Walk were extremely nice and very caring. I feel like something may have been going on there because the staff began to turn over so much. Even the director changed. We were on the third director in 7 months. The Primary Doctor at Poets Walk was very distant and I only saw her upon arrival and never again. The Freedom House PCP is from UTHSC and he and his Nurse Practitioner come regularly. I had to have hospice while he was at Poets Walk only so he would get more attention.

Facility was bright and cheerful. Residents seemed very engaging with activities. All employees had a smile on their face and acknowledged me. Excellent presentation.

I like that the staff are good listeners and will do whatever they possibly can to help both residents and family members with any concerns. I wish there were more activities staff so that programming could continue on weekends.

I found the apartment roomy. The tour guide pleasant and knowledgeable. Just not a fit for my loved ones needs

Like the most: food QUALITY, clean, beautiful facility, friendly staff. I would mention it as a good alternative to consider; it has many positive aspects. But I would also mention some potential negatives (which might also be found in other facilities): Rooms are small vs. the high monthly cost, aids response times to call button can sometimes be long (maybe an hour or more at times), evening (dinner) meals are sometimes light/small but residents are allowed to take additional food back with them to their rooms. One more positive I really like is that the staff is good at monitoring and checking on resident regularly every day, and are proactive about sending resident to hospital if it is needed.

It's a very warm and cozy atmosphere. The staff is caring and attentive. My mom is so much happier in a place that is actually half the cost of where she was living before. It is not as fancy, but the food is better and it's a overall happier place thank you A place for mom for helping me find it.

The rooms are a good size. The staff are friendly and very helpful. There are activities of some sort every day and they periodically bring in entertainment... guitarists, singers, etc. My husband is very happy with the food and the dining staff are helpful and considerate. Overall we are both happy with everything and [name removed] has settled in nicely.

This facility is truly for someone who needs limited care. Your loved one needs to be fairly independent to benefit from Juniper. Even when paying for upper tiers of care, attention is limited.

Though my mother’s rapidly declining health prevented her from taking full advantage of all the facility had to offer, I was impressed from the very beginning at what a nice place it was, which she even commented on when she first arrived. From front desk, to dining to the care team, the staff is very caring, compassionate and dedicated in the care of residents, and as a family member dealing with a very difficult time, I experienced that compassion as well. Morningstar clearly strives to accommodate the varied needs and care levels. Communication could have been better at times but, overall, the staff did what they could to take care of my mother, despite the challenges she presented, and I feel this facility was a good choice.

The staff is friendly and helpful. The director [name removed] is always available to answer any questions or concerns. The is a great variety of food to choose from.

I'm happy with Poets Walk but my husband is in hospice so he gets more personal attention. Otherwise he would not. But the staff is friendly, and knowledgeable. I like that we have frequent meetings for caregivers.

Juniper is a very nice place. Clean, well organized and active. I was a little disappointed that no on from activities encouraged our resident to participate in the well organized activities that were available. That would be my only complaint.

The resident is on their own a lot. Everyone working there is very nice!! Love them but I think they are understaffed.

It's in the area my mom wanted to be in. The room / apartment was a good size and it had a sliding glass door out to a screened in porch. Nice feature most don't have. Also good vibe in the place and the people

Good because memory only facility. Others don't function as well because they have assisted living also. I would. Manager not usually around and didn't seem active. Absolute opposite from [community removed] where manager was very active and involved.

Make sure you understand the components in the care charge and make sure that the prescription list upon entry is accurate and that the care charge has captured the medicine count accurately. It was one of the to three you had good ratings on and they had a lovely one bedroom available. My aunt is not overly social so she didn't need a ton of activities And this was a great fit

My dad was on the edge of needing a nursing home (vs high acuity assisted living). Daylesford assured me they would be able to meet his needs. Staff was usually willing to help with anything he asked, but were not necessarily observant in seeing what he needed. Night shift was not his favorite- variety of reasons. End of life hospice would have not been comfortable for him if I hadn't intervened (which in fairness, was recommended by a staff member). My background is as an ICU nurse, so my expectations were high, and I could recognize the gaps in care and work to fill them. I don't think his stay would have been as good without someone to do that. I worried for residents who were alone. I do think my dad was happier there than he would have been in a nursing home. And I'm not really sure his care would have been better in that setting. I wish I could have continued to keep him at my house.

Staff are friendly and helpful. The food was good. My father in law had no complaints while there. He said that the staff treated him very well. We were all pleased with Juniper.