Juniper Communities

We would like to thank all of your staff for the great job you are doing at Juniper Village at Forest Hills. We have peace of mind knowing that our Brother is in good hands. The care you provide is truly appreciated.

My Mother has resided at Juniper Village at Forest Hills since November 2019. Since then we have been very pleased with the services provided in all of the departments, especially management and care. The lines of communication are always open, and all of the staff is accessible and responsive. We feel it is a good value and we are very happy that she resides there.

Also a very nice facility. Was impressed with the rooms and decor, and staff were very friendly and welcoming. Didn't see a whole lot going on with the residents and staff, but that could have been affected by the timing of my visit. The only drawback I saw concerned pricing which I thought was somewhat high. Still, this facility is located in Bergan County, so that may explain things a bit. That was the only factor that prevented me from giving Brookdale a 5-star rating.

The community is full of workers expressing care and concern. My loved one is safe and receives good care.

We did tour here. It is beautiful and they seem to do a great job of customized care. The only issue I see is the possible fluctuation of cost for personal care. Lovely facility but on the higher end of costs for the area.

Moving here from [removed], I didn't know what to expect. Brookdale basically offers the same services, but they are managed by a "concierge" and I think she is somewhat overwhelmed. She also substitutes for others, for instance she drove the bus for a few days so she was not available to schedule any help for us. And help is expensive! We had two help options at [removed] because Senior Helpers had an office there and they were very active (a San Antonio based business). And there were many independent helpers who were often looking for more clients. At [removed] we had a washer and dryer in each apartment. I could get a helper to come in and do 3 washes (light, dark, bedding) and while she waited to transfer the wash to the dryer she stayed and did other things -- ironed, took out garbage, opened boxes, put things away etc. Here at Brookdale the laundry room (very nice) is on the 3rd floor. A helper comes and picks up laundry, and when it is done she comes back and delivers the clean things. Cost is $13 per load. She may have other jobs to do in the meantime, between washes, I don't know. Of course, some people are able to do their own wash so this cost wouldn't apply. But if someone is on a tight budget they should ask to see the cost sheet which shows how much various types of help cost. Overall, I am happy here. The food is good, I have a 2 bedroom apartment which helps with storage, and the basic rent is $500 less than [removed] so I can manage well. I hope to get involved in more activities. There is no Chaplain on staff but there are services held by representatives of various churches and several Bible studies. And music almost every day. I'm happy and will be happier when I find a bridge group. The designated "bridge room" is a tight squeeze with only one table so that is a big disappointment. But I have been asked to help form a Book Club and that's going to be fun. The staff here wants to take advantage of other people's interests and experience. Hope this all helps!

Brookdale is a very lively place. The seniors were very engaged. They totally sell the place. All of our questions were answered. It will probably be a very good fit for mom.

I was familiar with this facility since I had a relative who was there when it was Emeritus. After speaking with the advisor we established that the funds I would have available would not be sufficient to maintain at least 2 years of residency. She was very truthful and I appreciated her honesty.

My mother is in the memory care unit at Brookdale Paramus. All of the staff, including the facility director, knows my mother's name and family members. No assisted living place is perfect, but the staff here understands my mother's needs and make her as comfortable as possible. The food is quite good and they have several family activities throughout the year. The current activity director in the memory care unit is doing a great job.

Just toured. [Name removed] was very personable and informative - we felt she was honest about facility services and pricing. Very bright, well-maintained facility; resident seemed happy, engaged and well groomed. Good use of space in studio apts and huge bathrooms. Definitely near top of our list

I am very satisfied with Juniper Village and your service has been really helpful.

Would recommend to anyone looking for memory care. Exceptional staff.

room sizes are adequate, I was surprised to find a small refrigerator/freezer and microwave in a closet. activities are numerous with craft and painting. Outdoor space is nice.

This was a tour only not a move in . This Villiage doesn’t have the needs mother’s requires. Very clean, beautiful Village . Has Memory Care Unit, not secured Alarm . (Safety). Permitted to commingle (wonderful) Mother requires more ADL then this Villiage can offer. Majority Memory Section all was in Wheel Chairs strapped down .( don’t know there condition ) [Removed] Manger/ Director very pleasant. Answer all questions and suggestions of what type Facility mother might need . Thank you ?? [Removed]

I toured Juniper Village for my aunt, and I found the community to be very unique. The staff itself is very impressive, and you really get a great feel from the community. There’s a town center in the middle of the community with an ice cream parlor and a beauty salon with four little “neighborhood” quadrants where the resident rooms and caretakers are. The rooms and the quadrants are themed, and I really liked how the residents could maintain their privacy, then come together in the center of the facility for dining and activities. There is also an in house dentist and doctor area. It definitely is a unique community, but we opted for a place that we felt would be a better personal fit for my aunt.

Everything is very much up to par at this community. The have a really friendly staff that would go out of their way to assist you and answer any questions that you may have. If for some reason you miss breakfast they would check up on you and make sure that you are ok. The food that they have is good and generously portioned. You have the option of getting the full portion or half portion, I always get the half portion and even then sometimes I can’t finish it. They have a menu that changes daily. The noon meal is a more sit down experience whereas breakfast and dinner is a buffet style. You can walk through, pick what you would like to eat, and you also have the option to bring it back to your room and eat it there. Housekeeping also comes in once a week to clean up the area and take out the trash. My husband and I do our own laundry. The other residents there are also friendly. I have only been there for about three weeks now and I have gone out of my way to meet many people. Normally I am a shy person but the tenants are very welcoming and they all also seem to love living here. The staff team likes to keep everyone up to date on the events or activities that are happening on site. Once a month they give us a calendar of what’s going on and every day they put a little flier on the clip near your door to let you know what’s going on that day. They have different music groups that come in to entertain everyone; they have dominoes, bridge, bingo, and cards games. Overall, I would recommend this community to others. The only drawback that I found is that the parking is not adequate.

The staff at Juniper Village is very attentive to my Mother. My Mother says the staff is nice and polite to her and she feels comfortable with the girls who come and check on her and sees that she stays active, which I appreciate.

The staff was very caring with my mom while she was there. Having dementia is difficult for the family and Juniper was very open and caring as we worked our way through her passing. I would definitely recommend Juniper Village.

We toured this community and we liked the staff. We found this community to be nice, we did not like that it was so glamorous. The menu and the list of activities were very nice. We would recommend that of their families tour this community for the care of a loved one

This community seemed to be active when we visited. This community is two levels and it felt a little to large for my loved one. The people we met during the tour were friendly and it seemed like a nice community.