Claiborne Senior Living

I toured with Brickmont of John's Creek and it was a nice facility. The only downside is that they would only accept my loved one in the memory are unit although she did not have any dementia or Alzheimer's diagnoses. She only had temporary cognitive issues due to a UTI.

Brickmont of West Cobb community is a nice and clean place. The staff members that they have working there are friendly and based on the experience I have had so far - sure I would recommend them to other families.

We have been very pleased with Brickmont Roswell. My in laws have been there 8 weeks now. There were a few "bumps" in the early days, but they were addressed and solved in a satisfactory manner. I believe they are in the process of hiring a full time activities director which will help a lot. I've seen signs about planned activities so I know they are working towards that. I also appreciate how helpful, caring and professional everyone at A Place for Mom has been.

So far so good. I would recommend to other families. We picked this community because of the location.

It cost only $[removed] more per month than [removed]. She has help with personal assistance with showering, walking to the dining room and laundry and cleaning services. Mom has had to use her " Call" button around her neck. I am concerned with the lack of interest from the concierge when called about Mom needing help when her Help fob was not working. The young lady did not seem to like being inconvenienced with having to call for assistance. I wound up calling 911 from Toccoa for the Kennesaw incident. She was experiencing heart failure.

Monthly costs are quite fair compared to other ASL's. I would recommend the community the staff is very nice the place is fairly clean. The nurse doesn't usually return calls that's sort of bothersome and the activities director never involves my father in activities otherwise everything else is good and the food looks excellent.

We chose Brickmont for it's location, price and staff.We would recommend with some reservations.

Our family had an in person tour experience with Brickmont of John's Creek and even though it was not the community for our loved one, we were very impressed with the tour and the community.

We toured The Claiborne at Brickyard Crossing during our search for an Independent Living facility for our loved one. We had a good tour and this facility was nice! The cleanliness and friendliness were good. The food was good, as well.

My loved ones room and bathroom are not cleaned often. Management never spoke to you in halls. Never returned any phone calls or emails. When on hospice could not get the medicine correct. Hospice gave it to us to administer. The food was really good! Not near as many activities as we expected. Plus hair salon only had one stylist who had standing appointments. No one new could get in to see her. Good price for a new facility. Communication was our biggest complaint.

The Claiborne is a beautiful but huge facility. It offers a lot for the independent. Residents have to be able to walk a good distance just to eat. We had to get her a scooter. It's also on the higher end cost.Claibornes assisted living is fine. You just have to find what fits the resident best.

Food is served by bringing it to the table one person at a time. It’s usually tough to cut into & can’t eat it. It always takes about 2 hours for the entire process of getting your food, while you sit at the table and wait. It’s very disfunctional, and unorganized. The food and the food services need to be observed very badly. Maybe some of the staff people should eat with the residents on a daily basis.

Claiborne at Newnan Lakes is a very nice facility. The rooms are spacious and laid out nicely, especially compared with other facilities. I think the staffing situation is stabilizing and the staff members here are caring for the most part. Very responsive when you have questions and concerns. Love the location and my dad seems happy here. Would like to see more options for outdoor spaces, although the courtyard is very nice. My dad loves the food.

We picked this community, because of the price, and it was what we could afford. It's a nice experience, and the people are freindly. I would recommend this facility, to other families.

Brickmont Roswell management still has COVID restrictions in place, although locally not always enforced... this means that family can not visit in the dinning hall. Masks were required also, just lifted that requirement about 4 weeks ago. And time will tell if they keep up this level of attention as the building fills, many new residents every week.. Since Brickmont pricing includes all levels of care.... my perception is that the average resident needs more help than other places I visited to evaluate. Overall I would recommend this facility to others.

Claiborne at Brickyard had the elaborate kitchens which took up most of the living space, and I knew my sister would never use it at all. The bedrooms were small, and closet space too. Why the big kitchen if they offer three meals? The tour guide invited us for lunch. Food was mediocre at best compared to another community! She had not been alerted that we were coming, even though A place for Mom associate had set up the appointment. She made time for us anyway.

They have been good, but sometimes it's hard getting in touch with someone, and getting a phone call returned. They have bee very nice. They aren't intuned to caring for elderly people. My loved one likes the food. They could improve on the communication, and maybe add more staff. The caregivers have done a great job. Overall, it's been a good experience.

You have to stay on top of them to make sure all services and departments are operating as expected. Overall they are a caring group of people. I feel like I can go on vacation for a week and my loved one is cared for.

The staff member, the facility itself and the meals (which had really good options and were all tasty) were some of the main reasons we picked this community. Our loved one came for respite care and we loved how the level of care was all inclusive which was gigantic. It was a great experience and we would go back given the option to. The head nurse could not of been nicer - she was very responsive when communicating by text because you could not leave a voicemail due to her phone always being full. The only negative or opportunity to improve on is that after looking at other communities they are still very strict with covid protocols. We do understand why and we know safety is most important so that is just something picky. However we could not eat with our loved ones unless we rent out a small room which was very isolating, and they have these gathering rooms for visitors but we were not allowed to sit in them. If we wanted to visit with our loved one, it had to be in the apartment which was very small.

Brickmont Woodstock is a nice, clean, quiet place, and they take good care of their residents. All the staff is caring, and they answer your questions. If you have a loved one who needs this type of place, it's a nice place to go.