Brookdale

The place is clean, staff are wonderful and responsive as far as I can tell. I know my brother does not live the food and eats mostly in his apartment... but then he was always a super picky eater and now has other issues that make it worse. But he has enjoyed getting to know people there - the other residents are very nice. PT staff seems great, responsive, helpful. No complaints about HL .

In some ways [name removed] care exceeded what she recieves at home. Professional trained staff, curriculum, and accomodations geared toward dementia patients. Visitors are warmly welcomed and invited to stay if visiting over meal time. The sense of community and group activities are encouraged there. [name removed] also had an old friend residing there. The staff would keep them together for group activities. Even with all these benefits there's no place like home ,if you're able to stay there.

Everyone on staff was extremely pleasant and easy to work with for all the coordination of moving in and getting settled. I would recommend to others.

She seemed genuinely invested in making sure I was able to find a place and that was nice. I would recommend to others.

Brookdale has a really nice vibe. Lots of activities and staff is very caring. My mother-in-law often talks about the quality of the food served in the dining room -- a definite plus.

The staff at Brookdale Carriage Club have been amazing! They have been responsive, caring, friendly, and professional. My mother-in-law spent some time in skilled nursing when she was discharged from the hospital. The nurses there were so kind and attentive. Everyone on staff is helpful, from the security guards, to the front desk staff, to the PT's and home health. We have been very pleased!

Because they're so small, they're a little light on activities. Other than that, amazingly fantastic. Everyone from handyman [name removed] to the chef to the med staff to [name removed] the executive director, is hands on, extremely capable, and compassionate.

I myself enjoy living here I've made many friends everyone here. very friendly Management and staff. I know that this is my last home and I'm very happy here. That being said of course there are things where they are working to better themselves with food ,maintenance, and housekeeping being down a few people.

Nice looking facility, showing some signs of age. Emphasis on activities a big plus. Executive administrator very responsive to any concerns. Also a very caring person toward residents. Staff turnover is probably comparable to any other facility. The top-down caring attitude is emphasized. Intervention and redirection are used by staff. Nursing care is excellent.

The atmosphere when you first walk in is inviting, bright common area, front desk person is always pleasant. The nurses that check on my mother are very professional. The amount of activities is great, though my mother is legally blind with wet AMD she is unable to participate in many things but the activities create a great culture. Weekend staff are very nice and attentive. So far they have done everything they said they would when my mother moved in. My mother is very happy with the care, her mind is all there while her body at 95yrs is not so great. Administrative guidance to move in was excellent, they seemed to have a very good process for paperwork and admitting my mother to the facility. I would highly recommend this facility and if all Brookdale facilities are similarly run, I would recommend a Brookdale facility.

[name removed] was very thorough in presenting the facility as well as assisting our family in making a tough transition when needed. I highly recommend this staff as they seem to go above and beyond for the entire family.

[name removed] and [name removed] have really helped me to get my Father adjusted. Yes, we would recommend Brookdale Pinnacle to other families based on the experience so far.

Staffing at the community is top notch! At the community there are multiple team members that have been employed 5 years or longer. One of the staff members has been there for 26 years! That says a lot about Brookdale North Augusta. Recent renovations to the community with new paint, siding and new furniture! Beautiful!

Building and grounds are kept clean. There's been a lot of recent facility upgrades. Staff is exceptional, from the Director, who is hands-on and VERY involved in daily operations, to the Housekeeping Staff and Maintenance crew. Dining room is first-rate, and food selection/quality is excellent. The range of activities can keep residents very busy seven days a week, if they choose to partake. Prices for individual apartments are surprisingly affordable.

Well, the staff is courteous and attentive. I haven't seen a lot of turnover and it's nice to see the same faces day after day. That gives dad a good sense of continuity. They're very good about calling if his health conditions changed or he has a fall. They're very good at keeping me updated. I get to visit two or three times a week and I just see his room, clean his laundry done and I can tell by the staff's reaction to him that they have a nice rapport. I'd recommend it to anyone.

Only drawback is lack of licensed nurses after 7 pm. So if needs help with bedtime medication it's not available and meds have to be taken early. Staff great, very caring and supportive of both resident and family. I would recommend. My sister in law just ended up needing additional services fairly quickly after moving in

The staff is wonderful, the residents are welcoming and there are so many activities to chose from. I definitely would recommend A Place for Mom. It was so helpful.

Phenomenal staff. Always available to answer any questions or concerns. Rooms are a great size.

Very bright and cheerful. No bad smells. Has a library. Staff is helpful and will let you know how your relative is doing . Food is pretty good. You can bring in food for a party.per friendly. Have a lot of programs for the person staying there and also for the family

Keep on doing what you doing! I have been here / years and it is great here.