Brookdale

This place is so kind! I just toured on [date removed] and [name removed] was amazing! I have been to so many places and never was given such reassurance and care as a loved one. All the staff and residents were smiling and it made me feel at home. Thank you a place for mom for getting me a tour at this assisted living.

Staff was very supportive, easy to work with, care was good, room was clean and well taken care of, my husband did not participate in any activities, food was generally tasty. I would recommend them to others who are searching for a place for their loved one.

The thing that I found most convincing, although everyone that I spoke with was nice was open, was glad to share and answer questions… the thing that stuck with me after a week of touring several places that were similar in the area was laughter. It wasn’t the atmosphere of modern efficiency that every place had, but it was the sound of people talking and laughing… throughout the whole facility. Sometimes I saw them but many times I didn’t. There was a lightness to the atmosphere that I found unique and there were other factors I considered too, of course, but that was the gut reaction and that was what I was looking for because that kind of firmed it up for me, that there is life beyond home even though it’s a difficult time and a difficult choice. But my goal from the beginning was to make it not just a comfortable place for me but a reasonable place, distance-wise and timewise for my family to be able to stay in contact with me.

The community has a dedicated Memory Care building, which provides a comfortable and focused environment for residents. The staff are kind, friendly, upbeat, and always helpful, showing genuine attentiveness to each resident’s individual needs. We also appreciate the weekly newsletter sent to families that includes updates and lead staff contact information, which helps us stay connected. My mom enjoys the food much more than she did at her previous CCRC, and she looks forward to the activities offered. She especially likes flower arranging, cooking, and gardening, which keep her engaged and happy.

5 for all. We are so happy with everything these folks do for our Mom. She's so happy too! This is our 3rd assisted living and we've been in 3 rehabs over the past 3 years and this is by far the absolute BEST! Staff is AMAZING!!!! The staff is so wonderful and consistent. Most ASF have lots of turnover but these folks have been there the whole time and they really seem to love working there. I'm a nurse and I know how hard their jobs are and not just the nurses/CNA's but everyone from the activities team to the back office are just wonderful. We'll go in towards the end of dinner time to visit and they offer us dinner and dessert!!! Just amazing service. It's clean and never has that ASF smell. It's not the fanciest of places (money is no object and we've been in those too) but it's cozy and really the right place for our mom. Only 40ish residents and even the residents are great. We feel like rock stars when we go to visit (which is about 4 x/week) everyone is so friendly and accommodating. Our son is getting married on Saturday and the beautician is coming in just for her to do her hair and one of the CNA's is going to help transport and go to the wedding with us in case she needs any help. I can't say enough wonderful things about this place and the people...it's just awesome.

Everyone is friendly and approachable. All areas are very clean. Pleasant scents throughout the facility. I would recommend them to others who are searching for care for their loved one.

We're very impressed with the staff and facility. Everyone has made my father very welcome. He's in independent living in a studio apartment and it's perfect for him. The employees are kind and attentive. From our initial tour through move-in, and after, the Brookdale team has been outstanding. Excellent dining options and many activities each day to keep my father engaged. Participate as much as you like as a resident and family is made to feel most welcome. On-site 24/7 nursing staff is wonderful. We appreciate the regular communication the Brookdale team has with my father and with me and my family. We're so pleased he is thriving in this environment. Excellent value. Clean, but a little refresh to paint touch ups around the elevator, and new carpeting throughout would be welcome.

I went to Mediterranean lunch in spindale home. The food was wonderful the staff was top of the line. Had a A plus day and lunch. Learn about diet and plan on starting I. Again thanks to great lunch

They have the friendliest of staff. I like the activities and meeting some great people. I would recommend this community to others who are searching for one.

The nurse we worked with was exceptional. She answered our many questions. The facility was clean. We were comforted by the care he was provided in his final days.

5 across the board. It's about [Amount removed] more per month. They have exceeded our expectations in every regard and he is quickly adapting to the routine. Food is excellent, medication is being administered consistently and correctly, he's engaged daily with exercise and games and has adapted to it as his new home. He understands he won't be going home and has agreed to sell his car and house. As expected there were a few bumps in the first 2 weeks but those are behind us and we're ecstatic to know that he's safe, comfortable and well taken care for.

The people that were assigned to check in on her were awesome! The ones that got her up and ready for bed-my mom loved them. Mom also loved the dining hall, the food and her residents she sat with-her apt was very spacious and the amenities were good.

My grandmother has now been a resident for a little over a month. Her care has been nothing short of phenomenal. From the admissions process, to the activities, to the assistance in filing a long term care claim, the staff goes above and beyond to make the experience the best it can be. Not only do they provide excellent care for their residents, the support of their families by the staff is the best I have ever experienced. Brookdale Union Park is far and away the right place for people who require assistance but can still live semi independently! I truly could not ask for better in any area!

I like how helpful the staff are with questions and concerns. The atmosphere is cozy and cheery and fun. The staff decorate for holidays. One very important aspect not present is the residents are not able to take short trips or visits to stores or events outside of Brookdale. They do not have a driver for the bus yet. I feel very lucky too. I found BROOKDALE for my mom. And I am very happy that she lives there.

What stood out, is how clean it is. And the people there seem to really care. They make her stay enjoyable

Location and the staff is what stood out the most.

Smaller community. Yes, would recommend. It's too soon to tell if anything could be improved.

They cook, clean, and do laundry for her. Everyone is friendly and they have lots of activities. She LOVES it.

Brookdale has been such a blessing for my dad. The staff is wonderful and take such amazing care of him.

[name removed] is very happy here. The staff is very helpful, and the food is delicious. I would recommend this facility to anyone. Thank you.