Brookdale

Nicest and largest studios and alcove size rooms for the best price I saw across 5 different facilities/communities in San Antonio. Really good layout so that it’s not confusing to navigate. Great courtyard. Great community vibe. Lots of opportunities for socializing. Really nice and professional staff.

[name removed] was so very helpful. The facility was beautiful. I liked Brookdale very much. After arriving here to have eyes on dad I am in a difficult situation. Dad is not at 101 ready to relinquish any authority to me to make any decisions for him. I have to agree he is borderline in need of a facility. With that said I would choose Brookdale with no hesitations.

[name removed] and the staff were warm, caring and practical. Later at the hospital performing an evaluation, [name removed] made a very favorable impression. Would be comfortable placing a loved one here.

I appreciate the time staff took to explain the facility and services. The assistance of the staff to help get the assessment for admit done quickly and helping establish local third-party services.

The staff are very attentive, compassionate and professional. They go above and beyond to provide excellent care and support services for the patients and we are confident we made the right choice for dementia care for our family member. We also greatly appreciate A Place for Mom agency providing guidance and assistance with placement quickly.

Brookdale is an amazing place with amazing people who work there. I would recommend it to anyone. I can't say enough about the people that work there. They went far and above to help me and my Mom.

The staff. The ambience and the quality of the food are the main things that stick out about Brookdale Potomac.

Every staff member we encountered was pleasant and helpful. The residents we met were cheerful. It seems like a lovely place to be.

It was like waking into a resort. We loved that the property is secure. The staff and all residents we met were so engaging.

My Mother loves the place! Everything they do is great and the staff is A+++

The staff is awesome at managing my dad. He can be quite difficult and they have been wonderful!! It's clean and doesn't smell like institutional cleaners. Dad has his own bathroom and his suite is nice sized. Everyone is nice and they keep us informed about anything dad does.

The professionalism is outstanding! Love the information and all our questions were answered! Felt very welcomed!

Brookdale Brighton, [name removed] has the friendliest staff and residents! The lobby and dining room are open floorplan and beautifully decorated, especially on holidays. The staff is extremely organized. If you need something or have a question you only have to ask once and you get a reply. They are very open and honest if there's an issue, or anything you need to be made aware of. If you drop your wallet, it's returned with everything intact. The rooms are very comfortable and clean. The halls are wide and long and perfect for those who like to walk. The optional, extra services available onsite are very convenient. The communication is excellent. The food is good quality and your plate is brought out hot from the kitchen. Activities, entertainment, movies, gym, salon, worship, pianos, caregivers, cat room, bus available. The peace of mind is worth every penny. Staff works hard to make this place like home for your loved one!

The friendliness and servant attitude of the entire facility from maintenance to food servers, nurses, etc... was the difference maker for us. Also the fact that they offered additional levels of care as needed. Basically our loved one would never have to move from there.

The staff was extremely helpful and kind to everyone! The facility was lovely and well kept too!

My sister in law loves this community, the Wednesday outings, and the daily socialization.

He was only in for respite care for 10 days. But would rate a 5. They are very caring, keep clients active, clean, friendly staff.

My brother was there as a hospice patient but I observed first rate performance! I found that the marketing staff was very attentive to our needs and often stepped in to make sure all was good even after moving in. The facility is well maintained and short waits for service requests,

The staff, food, atmosphere are all 1st class. There is NO reason not recommend Brookdale North. I don't know anything about the other Brookedale's.

My mom started at the assisted-living building and now she has moved over to the Memory Care building. Both buildings are wonderful. Memory Care building is very homey. All the aides and nurses are wonderful as well.