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Bridge Senior Living strives to set a new standard for senior living by creating innovative programming and comprehensive services in a comforting atmosphere. This senior living provider has 25 locations and offers independent living, assisted living, and memory care services. Bridge Senior Living has 1,099 reviews that average 4.2 stars based on services that keep residents engaged and connected. Along with their Signature Programs — including Discover Your Spark®, Bridge Safe, and Dining with Bridge — Bridge Senior Living caregivers work tirelessly to provide a safe atmosphere that encourages residents to live life to the fullest. Enjoy a lifestyle of choice with care options that can be customized while living at any Bridge Senior Living location.

8.6

Review Score

1,099 reviews
25 communities
Starting from $X,XXX/mo
1 community video

Bridge Senior Living community listings

Showing 25 communities
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Bridges of Bent Creek

2100 Bent Creek Blvd, Mechanicsburg, PA 17050

Starting at$X,XXX+ monthly
Photo of Bridges of Bent Creek
11
11 Photos available
11
11 Floor plans available
9.6
Review Score
66 reviews

What we like the most about Bridges of Bent Creek is the environment is so calming and relaxing. The staff is very in touch with the residents needs. Clean , no bad odors. Friendly, informative and caring. I...

Provides: Assisted Living, Memory Care

The Bridges at Bent Creek Senior Living is located off of Route 14 in Mechanicsburg. Our community offers a relaxing and peaceful setting. With several outdoor areas, along with a walking trail, our residents have the opportunity to enjoy nature.Through our partnership with Fox rehabilitation we...

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Somerby Franklin

870 Oak Meadow Drive, Franklin, TN 37064

Starting at$X,XXX+ monthly
10
10 Photos available
26
26 Floor plans available
9.5
Review Score
36 reviews

We have been here for about a year and it is the third CCR community we have lived in. It is, by far, the best food quality. The administrative staff is very efficient and friendly. There is a wide variety...

Provides: Assisted Living, Memory Care, Independent Living

Close to the glitz and glamour of Nashville, Somerby Franklin is tucked away in idyllic Franklin. This quaint, historic town is a cozy and convenient place to settle and is frequently ranked as one of the best places to retire in the U.S. Somerby Franklin simply sparkles with the best of what...

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Somerby Lake Nona

9682 Lake Nona Village Pl, Orlando, FL 32827

Starting at$X,XXX+ monthly
11
11 Photos available
14
14 Floor plans available
9.4
Review Score
23 reviews

Positives: Lovely facility - individual units and common areas. Dinning is quality in service and food. Many activities. Flexibility of schedule for residents and their families. Cons: The support staff can...

Provides: Assisted Living, Memory Care

You’ll feel like you’re living at your favorite resort when you call Somerby Lake Nona your home. This beautiful community lets you enjoy a small-town atmosphere while being close to everything that Orlando has to offer. Residents love our spacious apartments that feature high ceilings, spa...

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Woodbridge Place Senior Living

1191 Rapps Dam Road, Phoenixville, PA 19460

Starting at$X,XXX+ monthly
8
8 Photos available
6
6 Floor plans available
9.4
Review Score
116 reviews

I was very happy to get my Mom into Woodbridge. For someone in the 80 to 90 year old range there are many activities to stimulate older folks. Workers are genuinely nice and place is a little run down. My...

Provides: Assisted Living, Memory Care

Nestled in the scenic Valley Forge Area, Woodbridge Place is an active Personal & Memory Care community, known for our warm and inviting setting.The day to day needs of our residents and their family members are our number one priority. Supportive services are provided with respect, love and...

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Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
9.4
Review Score
45 reviews

What we like the most about the community is their overall friendliness and yes, we would recommend this community to other families.

Provides: Assisted Living, Memory Care

Set in Norfolk County in the historic town of Franklin, The Enclave of Franklin is a senior living community where older adults can live comfortably and more independently, with discreet support from a caring, 24-hour staff. In addition to independent and assisted living options, The Enclave of...

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Washington Pointe

1295 Kinwest Parkway, Irving, TX 75063

Starting at$X,XXX+ monthly
12
12 Photos available
6
6 Floor plans available
9.3
Review Score
34 reviews

The staff is very caring and understanding of what each person needs. The facility is always clean and in good condition. Upper Management is fully involved in all activities and operations, and takes a...

Provides: Assisted Living, Memory Care, Independent Living

Independent Villas Assisted Living Memory Care Combining the warmth of home with wonderful amenities, MacArthur Hills is looking forward to serving your family. Located in Las Colinas and neighboring the premier Hackberry Creek community, MacArthur Hills will offer our Residents a vibrant...

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The Terrace at Chestnut Hill

495 E Abington Ave, Philadelphia, PA 19118

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.3
Review Score
95 reviews

I will say they are very caring people & I'm happy we chose that facility for my mother. There are a few people that go above & beyond. [name removed], [name removed] & there is another lady unfortunately i...

Provides: Assisted Living, Memory Care

Located in historic Chestnut Hill, you'll find a senior living community, providing personal care and memory care, like none other. Housed in a beautiful stone mansion (built in 1865 & owned by the president of the Franklin Institute) moments of joy are experienced, explored, and celebrated....

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Somerby of Mobile

901 Somerby Drive, Mobile, AL 36695

Starting at$X,XXX+ monthly
8
8 Photos available
17
17 Floor plans available
9.2
Review Score
53 reviews

The onboarding was informative and efficient. The choice of activities was plentiful. The daily check ins were consistent and a huge relief for the family. The food was terrible. Worse than hospital food....

Provides: Assisted Living, Memory Care, Independent Living

Are All Mobile-Area Retirement Communities Alike? Somerby Is Truly Something Special. It's The Somerby Spark that does it. Visit Somerby of Mobile, and you'll find beautiful rental apartment homes — in an active, vibrant retirement community just minutes from everything you love in Mobile —...

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Bridges of Warwick

1600 Almshouse Rd, Jamison, PA 18929

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.1
Review Score
47 reviews

Bridges is the only Personal Care Home I found that has a nurse on duty in the building 12 hours a day, 7 days a week, with a nurse on call for all other hours. The staff is very friendly, caring, highly...

Provides: Assisted Living, Memory Care

At the Brides at Warwick, life is filled with fun, fulfillment, friendship and peace of mind. Here you'll find a beautiful living environment complete with the personalized support our residents need to enjoy optimum health and well-being.Walk through our doors and discover a welcoming community...

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The Grande at Laumeier Park

12470 Rott Rd, Sunset Hills, MO 63127

Starting at$X,XXX+ monthly
11
11 Photos available
9
9 Floor plans available
9.0
Review Score
79 reviews

My mom was in memory care, the food was not great in memory care. Better in the assisted-living. They were short-staffed at times. Also activities on memory care were a little too nonexistent. Activities in...

Provides: Assisted Living, Memory Care

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Summer Village Campus

1601 Professional Pkwy, Auburn, AL 36830

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
8.8
Review Score
28 reviews

I love that it's dedicated to Memory Care only. They are very attentive to my Mom's needs. She is always clean and dressed nicely. The facility is clean, bright, and welcoming. The care associates are seem...

Provides: Assisted Living, Memory Care, Independent Living

Somerby of Mount Pleasant

3100 Tradition Circle, Mount Pleasant, SC 29466

Starting at$X,XXX+ monthly
9
9 Photos available
13
13 Floor plans available
8.8
Review Score
52 reviews

Facility is very clean and the staff has been wonderful to my sister. Always trying to get my Sister to the activities that are going on.

Provides: Assisted Living, Memory Care, Independent Living

Somerby of Mount Pleasant draws upon the charming, stately traditions of the South - applying classic style and gracious hospitality, sure to make you feel right at home.     At Somerby, we're here to help you enjoy the lifestyle you've been waiting for. ...

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The Grande at Creve Coeur

450 N Lindbergh Blvd, Creve Coeur, MO 63141

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
8.8
Review Score
18 reviews

All personnel from the manager to the nurse to the maintenance supervisor to the daily aides all know how to deal with dementia patients in a kind and dignified way.

Provides: Memory Care

At The Sheridan at Creve Coeur, residents pursue their passions within a lively, social atmosphere. They enjoy chef-prepared meals with friends in the elegant dining room, play games in the living rooms, get creative in the art studio, and exercise in the fitness center and physical therapy...

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The Enclave of Springboro

355 W. Central Avenue, Springboro, OH 45066

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
8.8
Review Score
55 reviews

I was very pleased with the facility and the staff. They were very helpful in some difficult situations. I would recommend The Enclave without reservation. The hospice organization was outstanding as well.

Provides: Assisted Living, Memory Care

Located in a charming residential neighborhood near parks, golf courses, shopping and dining, The Enclave of Springboro is a senior living community offering Assisted Living and Memory Care. This vibrant community provides older adults with the benefits of a simplified lifestyle, as well as...

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Heritage Place

325 N Cool Spring St, Fayetteville, NC 28301

Starting at$X,XXX+ monthly
8
8 Photos available
7
7 Floor plans available
8.7
Review Score
44 reviews

Great and friendly staff, exceptionally clean, administrative personnel are very professional and client friendly, a wonderful place to live when you can no longer live alone.

Provides: Assisted Living, Independent Living

Around here, we say that Heritage Place is Full of Life. It’s true. Keeping our Resident engaged, socially, physically and spiritually makes all the difference. It’s why the people who live and who work here seem to have a special SPARK every day. Programming and events range from lectures and...

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The Enclave of Newell Creek

7900 Center Street, Mentor, OH 44060

Starting at$X,XXX+ monthly
8
8 Photos available
6
6 Floor plans available
8.5
Review Score
44 reviews

There is a $5 charge to get meals in room, $5 charge if residents need to be wheeled to meals. My mom said the cook no longer works there which is a shame the food was phenomenal. The do a lot of family...

Provides: Memory Care

Located just northeast of Cleveland on a campus with beautiful gardens and breathtaking oaks, The Enclave of Newell Creek is a senior living community designed for those looking for the simple life, along with discreet, round-the-clock professional support. In addition to independent and assisted...

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Somerby of Santa Rosa Beach

164 West Hewett Road, Santa Rosa Beach, FL 32459

Starting at$X,XXX+ monthly
14
14 Photos available
5
5 Floor plans available
8.4
Review Score
15 reviews

It is such a blessing to be at Somerby. We need assistance with a few things. Everyone who works at Someby is always kind and helpful to both [name removed] and I.

Provides: Assisted Living, Memory Care

Imagine yourself in a sparkling new community that’s just minutes from the beach, shopping, entertainment venues, and restaurants. That’s what you’ll find at Somerby Santa Rosa Beach. This community also features a partnership with the Sacred Heart Health System to offer a variety of health...

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Somerby Sandy Springs

25 Glenlake Pkwy NE, Sandy Springs, GA 30328

Starting at$X,XXX+ monthly
12
12 Photos available
15
15 Floor plans available
8.0
Review Score
37 reviews

The staff at Somerby is top notch. The help and love they have given my mom since she moved in has been next level. Any senior looking for a new residence should give this place a look. It is by far the...

Provides: Assisted Living, Memory Care, Independent Living

So convenient to the perimeter of Atlanta, our community of Somerby Sandy Springs is a real gem offering Independent Living, Assisted Living and Memory Care living and care options on one campus. Situated on a full six acres, it’s tucked away from the hustle and bustle yet is easy for family...

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Somerby of Peachtree City

200 Rockaway Road, Peachtree City, GA 30269

Starting at$X,XXX+ monthly
13
13 Photos available
19
19 Floor plans available
8.0
Review Score
44 reviews

I talked to quite a few places that we could put mom in and the one that we like the most is Somerby in Peachtree city. [name removed] was the sales person that I spoke with and from day one, she was sweet,...

Provides: Assisted Living, Memory Care, Independent Living

Somerby is a charming senior living community in Peachtree City, GA offering Independent, Assisted and Memory Care living options. Somerby is a short drive from Atlanta, and within minutes of convenient dining and shopping areas in the comfortable town of Peachtree City. However, our residents...

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The Enclave of East Louisville

100 Shelby Station Dr, Louisville, KY 40245

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
7.9
Review Score
15 reviews

The facility is nicely decorated and feels like home. The apartments are a good size and up to date. The staff are all very friendly and helpful. The common areas are tidy and clean. They treat the residents...

Provides: Assisted Living, Memory Care

The Enclave of East Louisville is located in Louisville, KY and offers exceptional personal care assisted living and memory care options for seniors. Expect stunning grounds and inspired interiors everywhere you turn. In this warm and welcoming community, residents enjoy 24-hour support provided...

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The Grande at South Portland

25 Country Club Rd, Portland, ME 04106

Starting at$X,XXX+ monthly
10
10 Photos available
7.7
Review Score
28 reviews

I would give all a '5' - even #8! It's a bit pricey, but she is very happy there- happier than we've seen her in years. The staff is incredible- I'd give them a '6'! The whole place is incredible- I'd like...

Provides: Assisted Living, Memory Care, Independent Living

We are proud to introduce The Grande at South Portland, where you can experience the luxury Maine senior living you desire with the professional care you need.Bridge Senior Living has been proudly serving the residents of since 2019, and now, more Portland-area residents can experience our...

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Somerby at St. Vincent's One Nineteen

200 One Nineteen Blvd, Hoover, AL 35242

Starting at$X,XXX+ monthly
8
8 Photos available
14
14 Floor plans available
7.6
Review Score
21 reviews

My husband has Vascular Dementia & this is the 3rd facility he has lived in. So far this place is easy to deal with. The staff work hard to make sure people are safe and needs are met. It is not a...

Provides: Assisted Living, Memory Care, Independent Living

Nestled in an attractively landscaped and wooded pocket of Birmingham, AL, Somerby St. Vincent's One Nineteen provides all that seniors desire from Independent living, Assisted living and specialized Somerside Memory Care options. Somerby offers a comfortable, convenient and rewarding senior...

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The Grande at Chesterfield

16300 Justus Post Rd, Chesterfield, MO 63017

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
7.5
Review Score
31 reviews

All the staff was excellent, sales, office staff, nurses, aids, maintenance workers, chef, waitress and delivery workers. The food was excellent also. I would recommend “The Grande of Chesterfield “ to...

Provides: Assisted Living, Memory Care

The Enclave of Scarborough

18 Black Point Road, Scarborough, ME 04074

Starting at$X,XXX+ monthly
8
8 Photos available
3
3 Floor plans available
7.0
Review Score
53 reviews

It is a very caring facility where I feel the staff from the cleaners to activities treat everyone with such kindness and feels like genuine relationships. I would not hesitate to recommend. Has a...

Provides: Assisted Living, Memory Care

Located just seven miles south of Portland, The Enclave of Scarborough is a vibrant senior living community where older adults can live more independently, with discreet support from a caring, 24-hour staff.Enclave of Scarborough is convenient to local beaches, nature preserves, shopping and...

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Summer Village at Camellia Place

1171 Gatewood Drive, Auburn, AL 36830

6
6 Photos available
6
6 Floor plans available
8.0
Review Score
20 reviews

We are well acquainted with what care for elderly should encompass. My Mom moved to Camelia Place because it not only meets, but exceeds our requirements for a home for Mom. She deserves the best living...

Provides: Assisted Living, Memory Care, Independent Living
Viewing 1-25 out of 25 communities

Community videos

View the Bridge Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Bridge Senior Living welcomes its residents home.

MerryWood on Park

Take a virtual tour of MerryWood on Park in Charlotte, NC
Take a virtual tour of MerryWood on Park, a maintenance-free pet friendly Assisted Living and Independent Living community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min October 26, 2022

Reviews
for Bridge Senior Living

8.6
Review Score
1,099 reviews

Review Score

1,099 reviews
8.6

Out of 10


5 star

57%

4 star

24%

3 star

10%

2 star

4%

1 star

7%

A Place for Mom has scored Bridge Senior Living with 8.6 out of 10 using our proprietary review score based on 268 reviews in the last 2 years. Over all time, Bridge Senior Living has 1,099 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
620
263
106
42
68
Date Submitted
89
147
268
Reviewer
89
747
238
13
Care Received
417
82
600
1041-1060 of 1099 reviews
Sort by

1.0
Anonymous - Family/Friend
Assisted Living
June 27, 2024
Verified Review
Heritage Place review

I would NOT recommend Heritage Place to anyone again. Up to about 2 months ago I sang their praises. Since then I have tried turning things into anyone who will listen! They do not do what they say as far as making calls and checking on the residents. Simply.... they are lazy and hire crappy, lazy, ignorant staff. The management does not own any part of what happens at the facility. Blame game of it wasn't me.... terrible leadership so I guess it makes sense the staff follows right? Lead from the top?!!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Marie S - Family/Friend
Memory Care
December 28, 2023
Awful Place

The Grande looks nice on the outside but is a house of horror on the inside. Always short staffed, in addition to having the laziest staff. If your loved one needs memory care, this is NOT the place to go. They mislead you and tell you all these special things they do, however, they do none of it. Residents sit in urine soaked depends, are not regularly showered, wear the same clothes for days, lay in soiled beds and are not watched closely whatsoever. The rooms go days without being cleaned. I have witnessed feces in the bathroom and bed of my relative's room several times, along with the common restroom. The so called activities they try to say take place are so limited and literally a joke. They do hardly anything with the residents but let them sit or wander the halls. They never get to go outside in memory care and not once in past two years went on an outing. Staff disappears. Food is subpar, nothing like described. Management is horrible, especially the administrator.

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Har G - Family/Friend
Assisted Living
October 23, 2023
Avoid Harbor Chase

They are understaffed. Woefully unqualified people from temp agencies dispensing vital medications to the residents. You pay thousands a month for a level of care that they fail to provide. If you want your loved one to be taken care of, don’t choose Harbor Chase.

Cleanliness

5

Friendliness

5

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
September 27, 2023
Verified Review
Unable or unwilling to meet basic needs

My loved one was previously a resident at The Grande at Laumeier Park and the experience was terrible. The cleanliness, meals and friendliness were poor. The care services, staff, activities and value for cost were terrible. I would not recommend The Grande at Laumeier Park to anyone. Not a good experience for our family or our loved one.

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
July 17, 2023
Verified Review
communication lacking, do not recommend

There was very little communication between staff members and family, resulting in a near death experience for my mother-in-law. There was a lot of upper management turnover when my loved one was there. It may have gotten better since then, but I would definitely recommend talking to residents before placing a loved one in this facility.

Cleanliness

3

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
May 30, 2023
Verified Review
Not recommended

Our experience at The Grande was terrible. Sadly, my dad died after being there for two months. He was on the Memory Care floor. Supervision was extremely poor. There are significant staffing needs, and the leadership does not have the respect of the workers because the workers do not follow their directions. We dealt with a different issue almost every day. The room was not cleaned, our dad's clothes were not cleaned, and/or my dad had not eaten. Because the supervision was extremely poor, clothing and food were always taken from my dad's room. My dad had his own issues, so he is not innocent, but with better leadership and staffing the supervision would surely improve. We would never recommend someone to take a family member to The Grande at Laumeier Park. It looks like a great place on the outside and does look nice inside, as well. The issue is their care for residents, leadership, staffing, and supervision. Especially on the Memory Care floor.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Kristen S - Family/Friend
Assisted Living
April 29, 2023
Very Dissatisfied

My mother was a resident there for 2 1/2 years until her passing in 2019. My mother had immediate memory loss and unfortunately that was taken advantage of by a particular aide that assisted her in her hygiene care and dressing routines. Once I was able to put the pieces together and voice my concerns, the situation was addressed by changing her aides. Unfortunately that didn’t last forever because my concerns were heightened again as I was preparing to move her to a different memory care facility. Don’t let looks fool of a beautiful facility fool you and always keep an eye on your loved ones.

Cleanliness

5

Friendliness

3

Meals & Dining

5

Care Services

1

Activities

5

Staff

1

Value for Cost

4


1.0
Anonymous - Family/Friend
Assisted Living
April 11, 2023
Verified Review
Review for The Terrace at Chestnut Hill

My loved one described the community as "horrible" and I would agree. My loved one observed roaches in the building. Another time she reported that she was left on the toilet for a very long time. As far as activiites; they offer music but nothing mentally stimulating. Some of the staff were very kind; others very mean. I would absolutely NOT recommend this place to anyone!

Cleanliness

1

Friendliness

3

Meals & Dining

2

Care Services

3

Activities

1

Staff

3

Value for Cost

1


1.0
Jenny S - Family/Friend
Assisted Living
April 6, 2023
TERRIBLE TERRIBLE TERRIBLE

This community is beautiful on the outside, but the inside is a whole different story. Management does nothing, they say things will get better but they don't. The staff is always changing, they can't keep the same caregivers as their overworked and run short. Corporate doesn't care. It's not a bad place to live if you can 100% do everything on your own and plan to clean your own apartment as housekeeping doesn't stay here either.

Cleanliness

3

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

2

Staff

1

Value for Cost

1


1.0
Maeve J - Family/Friend
Assisted Living
March 20, 2023
Poorly run facility

We had Mom in both the assisted living and memory care at the Enclave. During that time we experienced a range of issues, from poor housekeeping to inconsistent care of my Mom. Garbage overflowing, trays of food left in her room for days, sheets not changed weekly, were just some of the issues we experienced. Mom was found more than once with feces on her clothing. Although we paid extra for more care for Mom, she was still found most days without her hearing aids on, and not wearing her call pendant. I believe the Enclave at Newell Creek suffers from understaffing and poorly trained management.

Cleanliness

1

Friendliness

2

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous P - Family/Friend
Memory Care
March 7, 2023
Terrible Experience

My mom lived in both Newell Creek's assisted living and memory care units. My family and I had problems from the start, ranging from overflowing trash, laundry not done and bedsheets not changed, to serious issues with my mom's personal care. These issues included her being left in clothing dirty with feces and urine for extended periods of time and employees incorrectly reporting her as having attended activities - even on the day before she died when she spent the day in bed in her room, with me at her side. Management and administration were unwilling/unable to fix the issues with my mom's care. Mgmt/admin were seemingly unwilling/unable to adequately supervise staff, and completely ignored my specific requests for care plans that addressed the care issues we were having. While some Newell Creek employees seemed to genuinely care about the residents, other Newell Creek employees were among the most uncaring and callous people I have ever met.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
anonymous - Family/Friend
Memory Care
March 7, 2023
Verified Review
Needs a lot of improvement.

They did not clean the rooms. They routinely let her run out of toilet paper, clothes were lost. There were no activities although the showed us daily calendars of activities prior to signing up. They expected people in memory care to advocate for themselves. It was bad.

Cleanliness

1

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

1

Staff

3

Value for Cost

2


1.0
C F - Family/Friend
Assisted Living
February 5, 2023
Terrible!

My aunt is a current resident, and they haven’t been feeding her breakfast and lunch. They told me that she is not on the list to get those meals. I didn’t know that it was OK to withhold food from people. She is supposed to be checked on and moved every two hours, but they don’t check on her, let alone move her. She fell a couple weeks ago, and nobody knew how long she was on the floor, because she wasn’t checked on for three hours. She recently was hospitalized for a UTI, because nobody checks her depends. Do not send your relative here, if you love them and care about them. They WILL NOT be properly cared for.

Cleanliness

1

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

3

Value for Cost

1


1.0
anonymous - Toured community
Assisted Living
January 13, 2023
Verified Review
Tour experience

We knew right away this was not the place for our loved one. We walked in and had a scheduled tour, but no one was at the front. We walked around the facility and no one stopped to ask us what we were doing. That is a safety issue. When I stopped a staff member, they were not professional or personable. We made sure to go on a weekend when there was no management there to see what it was like. We walked out within 5 minutes of being there.


1.0
Kayla F - Toured community
Assisted Living
January 4, 2023
Verified Review
Not there when you need them

We were about to move in, filling out paper work and just needed to sign but then they stopped communicating with us when we had a crisis - they made the whole thing worse. They were not willing to take my loved one after this crisis and did not tell us for 8 days, they made it so much harder on us. They left us in the middle of this crisis with no place to go. They advertise excellence but deliver garbage.


1.0
Anonymous - Family/Friend
Memory Care
September 15, 2022
Verified Review
Horrible

We ended up moving my loved one out of the community after a short stay. My loved one fell in the community within the first few days. The community didn't communicate with the family that our loved one fell and had to be taken to the hospital. The hospital actually had to call me to inform us. The family would communicate concerns and care issues we wanted the community to work on such as making sure to keep our loved one hydrated. This wasn't happening for our loved one by the staff. The community was keeping the residents out of their rooms and in with other residents in common areas. The family was told that the community would allow our loved one to be in their room to feel more comfortable in the community. They weren't willing to accommodate the food requests for the residents, even though they promised the family they would. We never saw activities being done with the residents.

Cleanliness

4

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
anonymous - Family/Friend
Memory Care
July 8, 2022
Verified Review
Did not meet expectations - would not recommend

They were short staffed and therefore could not handle the memory care residents and unfortunately our loved one got the brunt of it

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

1

Activities

No data collected

Staff

5

Value for Cost

1


1.0
Chris S - Resident/client
Assisted Living
July 4, 2022
PLEASE DONT!!!!!!!!!

Management only cares about themselves and not for staff, they dont respect the staff or the residents......there way of showing appreciation is buying pizza.....please dont take your loved ones to this community.

Cleanliness

2

Friendliness

3

Meals & Dining

2

Care Services

2

Activities

1

Staff

1

Value for Cost

No data collected


1.0
Vicki - Family/Friend
Assisted Living
March 23, 2022
Don't leave loved ones here!

Went to visit my aunt who has dementia at about 12:45 today. Was still in bed from last night. The room smelled horrible from she and her bed being soaked with urine. Had not been fed all day either since she wasn't gotten up. Place looks very nice but level of care is atrocious. So sad. Our elderly loved ones deserve so much better

Cleanliness

4

Friendliness

3

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

No data collected


1.0
Anonymous - Toured community
Assisted Living
February 18, 2022
Verified Review
My Tour

not impressed


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