For pricing & availability
8.6
Review Score
2100 Bent Creek Blvd, Mechanicsburg, PA 17050
What we like the most about Bridges of Bent Creek is the environment is so calming and relaxing. The staff is very in touch with the residents needs. Clean , no bad odors. Friendly, informative and caring. I...
The Bridges at Bent Creek Senior Living is located off of Route 14 in Mechanicsburg. Our community offers a relaxing and peaceful setting. With several outdoor areas, along with a walking trail, our residents have the opportunity to enjoy nature.Through our partnership with Fox rehabilitation we...
870 Oak Meadow Drive, Franklin, TN 37064
We have been here for about a year and it is the third CCR community we have lived in. It is, by far, the best food quality. The administrative staff is very efficient and friendly. There is a wide variety...
Close to the glitz and glamour of Nashville, Somerby Franklin is tucked away in idyllic Franklin. This quaint, historic town is a cozy and convenient place to settle and is frequently ranked as one of the best places to retire in the U.S. Somerby Franklin simply sparkles with the best of what...
9682 Lake Nona Village Pl, Orlando, FL 32827
Positives: Lovely facility - individual units and common areas. Dinning is quality in service and food. Many activities. Flexibility of schedule for residents and their families. Cons: The support staff can...
You’ll feel like you’re living at your favorite resort when you call Somerby Lake Nona your home. This beautiful community lets you enjoy a small-town atmosphere while being close to everything that Orlando has to offer. Residents love our spacious apartments that feature high ceilings, spa...
1191 Rapps Dam Road, Phoenixville, PA 19460
I was very happy to get my Mom into Woodbridge. For someone in the 80 to 90 year old range there are many activities to stimulate older folks. Workers are genuinely nice and place is a little run down. My...
Nestled in the scenic Valley Forge Area, Woodbridge Place is an active Personal & Memory Care community, known for our warm and inviting setting.The day to day needs of our residents and their family members are our number one priority. Supportive services are provided with respect, love and...
656 King Street, Franklin, MA 02038
What we like the most about the community is their overall friendliness and yes, we would recommend this community to other families.
Set in Norfolk County in the historic town of Franklin, The Enclave of Franklin is a senior living community where older adults can live comfortably and more independently, with discreet support from a caring, 24-hour staff. In addition to independent and assisted living options, The Enclave of...
1295 Kinwest Parkway, Irving, TX 75063
The staff is very caring and understanding of what each person needs. The facility is always clean and in good condition. Upper Management is fully involved in all activities and operations, and takes a...
Independent Villas Assisted Living Memory Care Combining the warmth of home with wonderful amenities, MacArthur Hills is looking forward to serving your family. Located in Las Colinas and neighboring the premier Hackberry Creek community, MacArthur Hills will offer our Residents a vibrant...
495 E Abington Ave, Philadelphia, PA 19118
I will say they are very caring people & I'm happy we chose that facility for my mother. There are a few people that go above & beyond. [name removed], [name removed] & there is another lady unfortunately i...
Located in historic Chestnut Hill, you'll find a senior living community, providing personal care and memory care, like none other. Housed in a beautiful stone mansion (built in 1865 & owned by the president of the Franklin Institute) moments of joy are experienced, explored, and celebrated....
901 Somerby Drive, Mobile, AL 36695
The onboarding was informative and efficient. The choice of activities was plentiful. The daily check ins were consistent and a huge relief for the family. The food was terrible. Worse than hospital food....
Are All Mobile-Area Retirement Communities Alike? Somerby Is Truly Something Special. It's The Somerby Spark that does it. Visit Somerby of Mobile, and you'll find beautiful rental apartment homes — in an active, vibrant retirement community just minutes from everything you love in Mobile —...
1600 Almshouse Rd, Jamison, PA 18929
Bridges is the only Personal Care Home I found that has a nurse on duty in the building 12 hours a day, 7 days a week, with a nurse on call for all other hours. The staff is very friendly, caring, highly...
At the Brides at Warwick, life is filled with fun, fulfillment, friendship and peace of mind. Here you'll find a beautiful living environment complete with the personalized support our residents need to enjoy optimum health and well-being.Walk through our doors and discover a welcoming community...
12470 Rott Rd, Sunset Hills, MO 63127
My mom was in memory care, the food was not great in memory care. Better in the assisted-living. They were short-staffed at times. Also activities on memory care were a little too nonexistent. Activities in...
1601 Professional Pkwy, Auburn, AL 36830
I love that it's dedicated to Memory Care only. They are very attentive to my Mom's needs. She is always clean and dressed nicely. The facility is clean, bright, and welcoming. The care associates are seem...
3100 Tradition Circle, Mount Pleasant, SC 29466
Facility is very clean and the staff has been wonderful to my sister. Always trying to get my Sister to the activities that are going on.
Somerby of Mount Pleasant draws upon the charming, stately traditions of the South - applying classic style and gracious hospitality, sure to make you feel right at home. At Somerby, we're here to help you enjoy the lifestyle you've been waiting for. ...
450 N Lindbergh Blvd, Creve Coeur, MO 63141
All personnel from the manager to the nurse to the maintenance supervisor to the daily aides all know how to deal with dementia patients in a kind and dignified way.
At The Sheridan at Creve Coeur, residents pursue their passions within a lively, social atmosphere. They enjoy chef-prepared meals with friends in the elegant dining room, play games in the living rooms, get creative in the art studio, and exercise in the fitness center and physical therapy...
355 W. Central Avenue, Springboro, OH 45066
I was very pleased with the facility and the staff. They were very helpful in some difficult situations. I would recommend The Enclave without reservation. The hospice organization was outstanding as well.
Located in a charming residential neighborhood near parks, golf courses, shopping and dining, The Enclave of Springboro is a senior living community offering Assisted Living and Memory Care. This vibrant community provides older adults with the benefits of a simplified lifestyle, as well as...
325 N Cool Spring St, Fayetteville, NC 28301
Great and friendly staff, exceptionally clean, administrative personnel are very professional and client friendly, a wonderful place to live when you can no longer live alone.
Around here, we say that Heritage Place is Full of Life. It’s true. Keeping our Resident engaged, socially, physically and spiritually makes all the difference. It’s why the people who live and who work here seem to have a special SPARK every day. Programming and events range from lectures and...
7900 Center Street, Mentor, OH 44060
There is a $5 charge to get meals in room, $5 charge if residents need to be wheeled to meals. My mom said the cook no longer works there which is a shame the food was phenomenal. The do a lot of family...
Located just northeast of Cleveland on a campus with beautiful gardens and breathtaking oaks, The Enclave of Newell Creek is a senior living community designed for those looking for the simple life, along with discreet, round-the-clock professional support. In addition to independent and assisted...
164 West Hewett Road, Santa Rosa Beach, FL 32459
It is such a blessing to be at Somerby. We need assistance with a few things. Everyone who works at Someby is always kind and helpful to both [name removed] and I.
Imagine yourself in a sparkling new community that’s just minutes from the beach, shopping, entertainment venues, and restaurants. That’s what you’ll find at Somerby Santa Rosa Beach. This community also features a partnership with the Sacred Heart Health System to offer a variety of health...
25 Glenlake Pkwy NE, Sandy Springs, GA 30328
The staff at Somerby is top notch. The help and love they have given my mom since she moved in has been next level. Any senior looking for a new residence should give this place a look. It is by far the...
So convenient to the perimeter of Atlanta, our community of Somerby Sandy Springs is a real gem offering Independent Living, Assisted Living and Memory Care living and care options on one campus. Situated on a full six acres, it’s tucked away from the hustle and bustle yet is easy for family...
200 Rockaway Road, Peachtree City, GA 30269
I talked to quite a few places that we could put mom in and the one that we like the most is Somerby in Peachtree city. [name removed] was the sales person that I spoke with and from day one, she was sweet,...
Somerby is a charming senior living community in Peachtree City, GA offering Independent, Assisted and Memory Care living options. Somerby is a short drive from Atlanta, and within minutes of convenient dining and shopping areas in the comfortable town of Peachtree City. However, our residents...
100 Shelby Station Dr, Louisville, KY 40245
The facility is nicely decorated and feels like home. The apartments are a good size and up to date. The staff are all very friendly and helpful. The common areas are tidy and clean. They treat the residents...
The Enclave of East Louisville is located in Louisville, KY and offers exceptional personal care assisted living and memory care options for seniors. Expect stunning grounds and inspired interiors everywhere you turn. In this warm and welcoming community, residents enjoy 24-hour support provided...
25 Country Club Rd, Portland, ME 04106
I would give all a '5' - even #8! It's a bit pricey, but she is very happy there- happier than we've seen her in years. The staff is incredible- I'd give them a '6'! The whole place is incredible- I'd like...
We are proud to introduce The Grande at South Portland, where you can experience the luxury Maine senior living you desire with the professional care you need.Bridge Senior Living has been proudly serving the residents of since 2019, and now, more Portland-area residents can experience our...
200 One Nineteen Blvd, Hoover, AL 35242
My husband has Vascular Dementia & this is the 3rd facility he has lived in. So far this place is easy to deal with. The staff work hard to make sure people are safe and needs are met. It is not a...
Nestled in an attractively landscaped and wooded pocket of Birmingham, AL, Somerby St. Vincent's One Nineteen provides all that seniors desire from Independent living, Assisted living and specialized Somerside Memory Care options. Somerby offers a comfortable, convenient and rewarding senior...
16300 Justus Post Rd, Chesterfield, MO 63017
All the staff was excellent, sales, office staff, nurses, aids, maintenance workers, chef, waitress and delivery workers. The food was excellent also. I would recommend “The Grande of Chesterfield “ to...
18 Black Point Road, Scarborough, ME 04074
It is a very caring facility where I feel the staff from the cleaners to activities treat everyone with such kindness and feels like genuine relationships. I would not hesitate to recommend. Has a...
Located just seven miles south of Portland, The Enclave of Scarborough is a vibrant senior living community where older adults can live more independently, with discreet support from a caring, 24-hour staff.Enclave of Scarborough is convenient to local beaches, nature preserves, shopping and...
1171 Gatewood Drive, Auburn, AL 36830
We are well acquainted with what care for elderly should encompass. My Mom moved to Camelia Place because it not only meets, but exceeds our requirements for a home for Mom. She deserves the best living...
View the Bridge Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Bridge Senior Living welcomes its residents home.
1 min • October 26, 2022
Review Score
1,099 reviewsOut of 10
5 star
57%
4 star
24%
3 star
10%
2 star
4%
1 star
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A Place for Mom has scored Bridge Senior Living with 8.6 out of 10 using our proprietary review score based on 268 reviews in the last 2 years. Over all time, Bridge Senior Living has 1,099 reviews with an average "overall experience" of 4.2 out of 5.
My mother has complained about the place hasnt been cleaned since covid. They are short staffed. They have started charging my mom and others 5 dollars to get their food brought to them and 2.50 if they come to the dining room to pick it up. Don't really recommend anyone to put the love ones there.
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Summer Village Campus in Auburn, AL
4.4
(28 reviews)
The downstairs of the community was always clean, when you went upstairs it wasn't clean to the hallway wise. The residents' room wasn't clean. I found my mom with human feces on her, with a breakfast tray next to her. Everything is good, except for the memory care. You don't have any single room, and the community told me they could handle memory care. She is then put in a room with another person. Her stuff was with the other resident in the room. The price went up, and there was no place for family in the room. The room always smelled like urine because of the roommate. When my mom had a TV because the beds had to be side by side, and my mom couldn't see it. The rooms were small. The staff was overworked, and had more rooms than they could cover.
3
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The Terrace at Chestnut Hill in Philadelphia, PA
3.8
(95 reviews)
Lovely facility but the rooms are tiny and there is no closet space.
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While this facility is attractive and the staff seems nice, I cannot recommend it because the food is so bad and the service is terrible. The dining experience is a major part of the day for senior residents and I am amazed at how poor it is. My mother was originally at the Somerby in Alpharetta when it opened. The food there was good. The menu was much more extensive, and the service was adequate. It is just the opposite at Somerby in Sandy Springs on all three accounts. In fact, I dread going there to eat with my Mother. We have complained, but it doesn't seem to improve. Again, I would explore other facilities, before making a decision.
5
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Somerby Sandy Springs in Sandy Springs, GA
4.5
(37 reviews)
seemed like we were too young for this community. Noone seemed happy here. Seemed more like a nursing home atmosphere
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2
Don't bother going here. Absolutely no parking at all. I was there on a weekday in the early afternoon. Program seemed ok, but rooms were ave and not worth the money.
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The Terrace at Chestnut Hill in Philadelphia, PA
3.8
(95 reviews)
Communication between families and the staff is a problem. We are an involved family and it was very difficult to get call backs regarding our loved one. Getting food properly prepared, monitoring fluids, picking up on changes in health were all problems that took multiple visits and phone calls to correct. The "Best Friend Program has not been implemented in Assisted Living. We were told that when we moved our loved one in, we would be met by Best friends, escorted up to the apartment, etc. none of this was done. We were also told that residents supplied their own toilet tissue when in the leasing documents clearly state otherwise. We chose Somerby based on the Best Friend Program and their affiliation with Piedmont Hospital doctors. However, due to the Health Information Privacy Act, we were unaware that he would not have access to her medical information from another Piedmont physician. Staffing at Somerby when we were there seemed to be inadequate. We could never find a nurse/cna unless we tracked them down at the other nurses' station at the other end of the hall. I'm sure that Somerby is working to correct these issues, but in the meantime, we hope this review will assist others and help them be aware of potential issues. At the end of the day, you must be your loved one's best advocate.
2.5
3.5
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Somerby of Peachtree City in Peachtree City, GA
4.1
(44 reviews)
This location always has a sign outside to find help, a concern for any business and cautionary tale sign to me! Mom and I toured this location back just before they opened, so I know it is just too expensive for Mom to be able to sustain. My husband's Aunt was there for a time, but her family, much wealthier than the average family in Maine, found it too expensive once she needed to add more (and more) care services. The care never seemed adequate. What difference does it make to have "great" actives if the person in care can't or won't participate?
4
2.5
2.5
1.5
0.5
The Enclave of Scarborough in Scarborough, ME
4.3
(53 reviews)
Our mother, age 96 at the time, was one of the original residents in the assisted living area of The Bridges when the facility opened in Spring 2017. Not long after she moved in, the Director [name removed] was pushing for her to be placed into the Memory Care unit, when she really pretty functional at about a level 2-3 of the disease, and not ready for that extreme level of care. After about 1 1/2 years, she had dropped to about a level 4, and we made the decision to move her to the Memory Care unit, where she quickly went downhill both mentally and physically. She wanted to stay in her room and rest (age 97) rather than be forcibly locked out of her room all day for all meals and to deal with the noisy conversation, multitude of activities, and physical intrusion by more severely ill patients. Unfortunately, she fell several times, the last fall resulting in a brain bleed that dropped her into near end-stage dementia. Any one who has read anything about this horrible disease knows this stage is marked by aggressive behavior, mood swings, and poor sleep patterns / muscle control. As all this was happening, we were told by both the Director and the then-head of the Memory Care unit that our mother's behavior was the EXCEPTION to anyone's else's they ever encountered in their years of dealing with Dementia patients, when we as her family knew this was actually classic textbook behavior for this level. They refused to deal with her and told us to get round the clock aides to watch her, which more than doubled our monthly cost for the apartment. In addition to trying to accommodate the demands of this facility, we had to deal with the completely unaffected head of the Memory Care unit, who was so lacking in compassion for my mother and us, and made it a point to call my sister daily, many times more than once, to report her aggressive behavior (not unlike getting a call from the school principal!). Once our mother's level of cognizance diminished, it was quite obvious that The Bridges was not a place to give proper care to anyone suffering from advanced Dementia, even though they advertise to care until end stage. This review is to warn prospective caregivers and families that this will not be the last stop for their loved ones, and their policy in the Memory Care unit of locking very elderly and mentally disabled people out of their rooms all day to be in a full time "community" setting where a few low skilled aides can keep an eye on them and force them to do crafts is not a suitable environment for everyone; each resident needs to be treated as a worthy individual, not an inmate. This is truly sad, as anyone knows that a change in environment is detrimental to Dementia sufferers, and if forced to move from Bridges to a nursing home can be traumatic at best, and in many cases such as our mother's, result in her great suffering and imminent loss.
4
2.5
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1.5
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Bridges of Warwick in Jamison, PA
4.0
(47 reviews)
My mother entered this facility as one of its first occupants, and was treated well by the entire staff. However, attributing to her lack of participation in many of the social activities (she was 96 and did not have the energy to be involved in so many events each day), the the Director of the facility deemed her as a candidate for the memory care ward, and tried to push her into that unit within the first few months of her arrival, despite the fact that at that time she was still in the "bridge" stage of dementia. We resisted the move until it became truly necessary about 1.5 yrs later, when she was in stage 4 of the disease; her treatment in this unit of the facility was poor at best, as the staff was truly uneducated about the plain fact that she was cognizant enough to not want to be in the same room all day with the more severely disabled and intrusive occupants of the unit. (So you are aware, the policy for the memory care unit is to lock residents out of their rooms ALL DAY to supposedly encourage socialization, but believe it is driven by the fact there is a small staff and they want everyone visible in a central location.) So my mother withdrew more to her apartment for peace and quiet. This disturbed the head of the memory care unit greatly, and her reaction concerned us as her family, when it was quite obvious no one at her advanced age and level of tiredness could sit out in this very noisy central gathering area all day with no naps or rest time! Unfortunately the story gets worse, as within a couple of months in the unit, my mother fell several times, with the last fall resulting in a head trauma severe enough to knock her down to stage 6. Her behavior, very typical of this near-end stage, was more aggressive physically and verbally, with lashing out, hitting, crying, etc; the head of this unit and the Director of the facility then called us into a meeting to announce that our mother was the out of control "exception" to anyone they ever encountered in dementia care, when we as the family knew it was very typical behavior patterns for anyone at this stage. They demanded we get full time aids as they could not deal with her--this was truly baffling, as The Bridges clearly states on their website to care up through end stage dementia; the fact that they could not and more importantly, would not, was so disheartening, and the fact they told us our mother's behavior was exceptional was not only untrue, but utterly revealing in their lack of knowledge about this disease. The last thing you want to do is move someone in that stage to another facility when every move is traumatic for them. So we hired full time aids and still received multiple calls every day telling us of our mother's bad behavior (not unlike a school principal), as if anything could be done at this point! In addition, the head of the unit was absolutely so void of compassion and had such an acute lack of education about dementia, it was shocking. If we had known this facility was not able to take care of my mother through to end stage dementia as promised, we would have never moved her there. Please note this will not be your loved one's last stop if suffering from memory illness.
1.5
1.5
1.5
1.5
1.5
Bridges of Warwick in Jamison, PA
4.0
(47 reviews)
While this facility is attractive and the staff seems nice, I cannot recommend it because the food is so bad and the service is terrible. The dining experience is a major part of the day for senior residents and I am amazed at how poor it is. My mother was originally at the Somerby in Alpharetta when it opened. The food there was good. The menu was much more extensive, and the service was adequate. It is just the opposite at Somerby in Sandy Springs on all three accounts. In fact, I dread going there to eat with my Mother. We have complained, but it doesn't seem to improve. Again, I would explore other facilities, before making a decision.
1.5
1.5
1.5
1.5
1.5
Somerby Sandy Springs in Sandy Springs, GA
4.5
(37 reviews)
The contract is written by lawyers and it doesn't have what is best for their loved ones one. Don't give any money or sign it if they are unsure about a full commitment to that facility. If they are able never let the facility rush you into a giving money and/or signing the agreement until your love ones meet the county regulations and ready to move in.
5
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Heritage Place in Fayetteville, NC
4.2
(44 reviews)
[name removed]room smells badly pee. Could someone please clean it as soon as possible. I tried to call [name removed]phone,, therefor, mailbox is full and cannot r receive phone messages. [name removed] [phone number removed]
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The Terrace at Chestnut Hill in Philadelphia, PA
3.8
(95 reviews)
Mom has been ignored. No prompting. Doesnt go to activities. Always find pills laying around despite asking them to watch her take them. Has eaten about 5/90 meals offered (and paid for) per month. No one cares. Never seen the same person giving meds or answering bells. Zero communication from anyone. Facilities beautiful. Care horrible. Will be moving mom ASAP.
5
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The Grande at South Portland in Portland, ME
3.7
(28 reviews)
posted a review on the actual website as well this place is no place for your loved ones the sad thing is after you signed to stay,. you. realize it. I visited a family friend in memory care; the care i have witnessed with my own eyes is unbearable. The nursing supervisor doesn't care much. I'm unsure how this place is up and running please look at other assisted living or memory care this place is no place for your loved one because of the amount of falls, the treatment, and cold food they sit in soiled briefs for hours, skin breakdowns is no way to live the nursing director is no help she acts like she cares, but I can ensure she has made this place worse from day one and the ED he don't care either never are they on these units interacting with us families nor do they care of the complaints an horrific things that go on here its awful and all they want is the money
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The Enclave of Newell Creek in Mentor, OH
3.9
(44 reviews)
Facility is not equipped to handle memory care needs of all patients. They kicked out family member just over 30 days and would not negotiate on 4,000 community fee deposit even though they performed evaluation on the resident before moving in. They kept all of it after only 30 plus days in facility. Unbelievable Additional funds above base rent were withdrawn from patient bank account with no explanation before it was taken out. Upper management very unprofessional in my opinion.
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The Enclave of Newell Creek in Mentor, OH
3.9
(44 reviews)
This is a beautiful community, but their mgmt has high turnover & caregiver turnover was great. The director, marketing director and sales mger all left. Our family was very patient & understanding when there were small issues, we were thankful for the care that was provided. However, there were too many red flags & inconsistent care. As time went on, inexperienced caregivers were hired, given 20 hrs of training and a few shadowing opportunities and then left to figure out how to care for the residents. Even though “care plans” were expected to be followed, this was rarely a common practice. We learned after talking with the temporary mgmt that "lying" is an acceptable behavior of caregivers, it is a way for caregivers to protect themselves from being reported to the State. Mgmt would rather keep employees that lie a few times about not following care plans than hire and train new caregivers. We were told many times there would be on-site training to "fix" the problems. Very sad.
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The Grande at Chesterfield in Chesterfield, MO
3.8
(31 reviews)
I moved my brother out of The Grande at Creve Coeur as soon as possible. Staffing is too low and not qualified enough for the level of care most resident’s require. Staff are always on their phones and not assisting or engaging residents. Sad ?? Family cleaned his room and did his laundry as the facility didn’t/couldn’t provide proper services. I would NOT recommend this facility as it is currently staffed. Please do Not continue to contact me. I’d like to put this expensive and disappointing experience behind us.
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The Grande at Creve Coeur in Creve Coeur, MO
4.0
(18 reviews)
The staff was incompetent, lazy to a degree that was ridiculous. The only thing worse was that the management REFUSED to hold them accountable. The entire facility is run so poorly it’s a joke, but unfortunately because they are supposed to be caring for the elderly and disabled, IT’S NOT FUNNY. When you would ask for help the usual response was”that’s not my job “ They sell you on all the extra care that comes at a hefty price, but unless you are there Everyday and badgering them nothing is done, and even then they usually have an excuse. I have been to many facilities and this by far the wise. They line the memory care patients against the wall in wheelchairs after breakfast and they sit there all day. Asked on several occasions about the TV room and was repeatedly told it was broken. They bought a new TV after a week and somehow the remote went missing, a staff member told me that they usually hid it so the residents don’t lose it, but nobody knew where it was. I could go on but
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The Grande at Laumeier Park in Sunset Hills, MO
3.9
(79 reviews)
All through the sales process we were assured that my mother would love it there. We were clear with the sales people about Mom's physical limitations throughout the process. A Place for Mom kept pushing us towards The Grande. After stringing us along for over a month they decided Mom didn't "fit" in the community. The kicker? They never called or communicated their decision. I had to call them. That's when I found out. If your loved one needs ASSISTANCE, this is not the place for you.
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The Grande at South Portland in Portland, ME
3.7
(28 reviews)
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