Avamere

We really like the facility, the family. We do like the place however they promised us they do certain things and now they won't. We do not think that is right. We thought they would take care of medical care and transportation and they won't.

They could improve the food a bit, but the service is really good. By service, I mean the CNA Helpers are great and really helpful.

I rated activities as 3 stars, only because my mother was there only on 2 occasions for short respite times and did not participate. The facility is beautiful and the staff was wonderful and attentive to Mom's needs. The food was good, with a well thought out menu.\r\n\r\nThis is the only facility that we could find that would take short stays. All others that we found had a minimum of 7 days.I would recommend GPALF to anyone who is looking for a place for their loved one.

I think there was a lot of miscommunication the second time my loved one was there, just between the CNAs and the whole nursing staff. When you give them instructions, they should write it down so the different shifts would know what to do.

The marketing director was just wonderful. She was very easy to talk to and get along with and accommodating and everything, so that was my introduction to Brookdale. She made it very pleasing, and I am still pleased with it to this day.

Things are really good at Emeritus at Sandia Springs. I would give it a 4 star rating. Overall it was a good facility.

Overall Oak Park Assisted Living Community was a very friendly place. Very clean and well kept. The only area I can think of where they can improve is that sometimes it takes a long time for the meals to be served. The food is good, but the wait can be a bit long sometimes. Other than that everything has been very good.

The facility and the people at Mountain Ridge are all very nice. There have been a few instances where they have overlooked a few details of certain things that I would like to have done that we are paying for, but they are fairly minor details. Overall they have been very good.

Cambridge Terrace Assisted Living Community is a little bit smaller than some of the other facilities that I looked at which means that they are able to give my mother a little more personal attention. The food there is really good, and it is at a really good location. The only issue I have had is one time they moved my mother to level 2 care and I did not know about it until I got the higher bill. I let them know that they needed to communicate such changes with me first, and they agreed. There haven't been any other issues, and they have shown themselves willing to resolve any issues that do arise. Overall they are very good and I would recommend them.

It's going pretty good so far. It's very clean. Everyone is pretty friendly. They do bingo and cards, and trips. They have been pretty responsive if anything has come up. They seem to be a little less than the national average in price. There haven't been any complaints about the food, it seems to be pretty good. Other than lowering the price, there really isn't anything I would like to see improved or done better.

I would recommend the Columbia Heights Retirement and Assisted Living. My mother is doing fairly well. She adjusted well here. I think its primarily due to the support and friendliness of the staff. We had a few issues of cost. The cost has gone up quite high because my mother required more care. It has been a pretty good experience overall. I would recommend this place.

Mom is happy there. The facility is beautiful and well-maintained. There are a lot of activities throughout the day. The price is more than I had hoped, but they do a good job of taking care of Mom.

The Pearl at Kruse Way is a very nice place, overall! The facility itself is well kept and clean, and the staff all seem very friendly and professional! I do wish they were a bit more proactive when it comes to keeping family members appraised of their loved ones status and daily routine, I feel kind of in the dark about what my loved ones day to day routine is.

They have been very helpful offering assistance when moving in, Staff is caring with grooming. Resident gets choices of meals and offers variety of food to choose. General peace of mind and all around both value and care are good.

Our family had a great impression of Columbia Heights during the search process. My mother was so impressed that she wanted to pay the deposit that very day. The staff and the facility have been wonderful. I am concerned that their procedures and practices are not in keeping with our expectations. Unfortunately our experience upon moving in was less than stellar. Although the move-in date was decided a month in advance and indicated on the paperwork we signed they were not prepared for her arrival. The apartment had not been cleaned nor had the work on the AC/Heating been completed. No explanation was given except they didn't know that she was moving in on that date. The name by her door was spelled incorrectly. It still has not been corrected. My mother's health took a turn for the worse the first month she was there and she ended up needing increased care. There were numerous changes in her health care plan and those directives did not reach the appropriate staff members. We still remain concerned that the medications are not being accurately dispensed and that she is not receiving scheduled showers and room cleaning we asked for. This is troubling and if my mom wasn't happy to be there we might consider moving her to another assisted living facility. The staff is very compassionate and caring with my mother and we have nothing but praise for that care once it is in place. When mom had a heart attach a staff member stayed in her room and held her while she cried as they waited for the ambulance to arrive. In a nutshell the problems we encountered were the lack of procedures that would ensure the services paid for are actually provided by staff.

We met with Danette Nidiffer on Wednesday 1/14. Common areas and rooms were nice. Activity area had a large group participating in the weekly craft.

My relative lives has lived in this community for less than six months. They are in process of merging with another large senior care company and I believe the change will be welcome and beneficial. We have been pleased with the care and facilities for the most part. At times, you have to work hard to connect with the various directors for care concerns, etc., but it is not impossible to reach them. You just have to keep trying! The food is pretty good and they are always looking for ways to improve, it seems. The care staff are extremely cordial and helpful especially during the week. The weekend staff is more limited in number, but they seem to do a good job with the residents as well. So far, we are not over-the-moon happy, but happy enough to stay and work towards an even better care community!

My dad says the food is great. There has always been enough parking. The best feature of the community is what a good value it is for the money. They have a nice little pond in the back. One area for improvement might be the overall cleanliness.

It depends on what level the parents level – if they needs independent living or assisted living. The more care they need the more the costs rise. There are always little snicky snacks and coffee for the residents. There has always been enough parking.

So far things have gone very well with Emeritus at Sandia Springs! It's a very nice looking, clean community, and the staff are all very friendly and helpful! The administrative staff in particular have been wonderful, they're quick to answer any questions you have, or resolve any issues you bring to them! The one issue we've run into is that there has been a lot of turnover in the aide staff, which has led to some confusion regarding who is performing specific care services.