Viva Senior Living

Located in a easy to access area for my family. Seems to be well ran with caring people.

The front desk lady is AMAZING. The administration is good but has some response issues. The staffing problem is no different than most other jobs in America. Also, most aides are Personal Care Assistants and don't have CNA training, so perhaps the job is not what they expected. Overall, seriously, I am very pleased that your company advised me of them because very few people here ever knew they existed. Also, my loved one is thriving there and that is all I ever wanted.

Our family had an in person tour with Woodland Creek Transitional Assisted Living community and it was nice but it reminded me too much like a nursing home and didn't want that for my mom. I wanted more of an apartment feel.

My mother is currently a resident at Wilson Manor and everything about her experience at this facility has been very good so far. The friendliness and activities are great. The cleanliness, staff and care services are very good. My mother is happy at Wilson Manor. She seems content and I think that the staff does a good job. I would recommend this facility to family and friends.

For my Woodland Creek tour: The facility is beautiful and the staff was very nice and very helpful. However, I saw too many people congregating around the nurses station just hanging out for my comfort level. That said, this might have been my second choice if the first didn't work out.

Just that the place that is now Celebration Villa of York was horrible but maybe they are better since name change & I know I had something to do with top 3 people working there getting fired .. just to check places out & visit them before putting your loved ones anywhere.

Overall I would recommend Viva Senior Living. It's a good value for the price. Would like a little more attentiveness and understanding from medical providers such as doctors or physicians assistants on staff.

The Retreat at Easley is a good place for family members to be, and I would recommend it. I like that they allow the residents to plant their own flowers, etc. I would like to see them improve on medication management.

Our family had an in person tour with Park Terrace at Radisson and we loved it. The community was very clean, the dining area was not cafeteria styled .The staff we met with were very helpful. They had a memory care unit on campus. The apartments were more modernized, but there were no openings or this community would of been our first choice.

My Aunt was very happy at Seneca Lake Terrace. Overall they did a great job taking care of her. We did have to remind them a few times to clean up the room better but overall a clean environment. The furniture and furnishings could use an upgrade (at that time 2021) however, the care was the most important and they did a great job. I would recommend Seneca Lake Terrace.

I gave it a 4 overall because of the lack of staffing, it is affecting the quality of care. The facility is clean and the staff are friendly. The rooms are very nice as well. They do have plenty of activities but she is not participating in anything yet. I would recommend Viva Senior Living at Harrisburg.

If your loved one can somewhat manage themselves, then Commonwealth would be an okay place to be. My loved one is not getting the interaction that we expected and needs more nudging. They get her out for meals but not much else, and that has been detrimental to her. There's also not a lot of space in the shared rooms for two people.

Getting something done takes some repeat requests, whether it's general things or care-related things. I think it's just a breakdown in communication somewhere. My loved one isn't thrilled with the food and thinks it's kind of bland, although I understand why it's prepared that way for the population they're serving it to. I do really like the staff. Everybody I 've met seems to be very friendly.

The staff is great. Hard to get some of them to return calls and emails. It's small so the staff knows all the residents by name. I would highly recommend it. They are very friendly. The one staff member in charge of the doctors visits and all things medical is not great about keeping you informed or returning calls. Everyone else is pretty awesome

I would highly recommend. We are really happy with this community. The staff communication is fairly well but hard to find who you need to talk to at times.

This is a great place for my loved one to go to. They are very friendly and accommodating, and the staff keep a great eye on my loved one without my loved one knowing. The staff communication is pretty good with the family. There is an aide shortage here like other communities in the area. There are three meals a day served a day and there are choices for them to choose from. It feels like going to a restaurant to eat meals.

We've had our challenges getting my loved one settled. Initially we had issues with getting medications administered properly, which is very important. I know they've had staffing issues, as do a lot of companies these days. But we haven't had a warm and fuzzy feeling about the staff and quality of care. Paying this much, I expected better quality and service. The facility itself is very nice and is kept clean, which appealed to us originally. I think the food is good quality, although they could tailor their food choices more to the age group they're serving and offer more variety. And I would just like to see improvement in staffing and care.

The first point of contact is a lady name [name removed]. She does an outstanding job. You can go to her, even though she's in sales, with any questions, comments, or concerns at any time, and she's always available. A lot of the care staff are really fantastic. There are a few here and there we try to avoid, but I would say the care is above average for assisted living. And the facility is very nice and homey. They do a great job at making spaces look like your home. And even the cooking staff are always trying to accommodate.

We recently placed my sister in this facility, but overall we are satisfied with it so far. Upon admission they knew she would be needing physical therapy set up and they're on top of it and have that in the works. She is on the memory care unit and I haven't gotten a lot of feedback from her yet. But when I went to pick her up for an appointment the other day, she was sitting at a table with other residents and was smiling as they were talking. It was nice to see her out with others and content. The staff is very friendly. They seem to handle issues pretty quickly. They are very considerate of the residents and always seem very nice. The atmosphere is good and residents seem very content. I haven't had much experience with the meals, but they do give snacks which my sister enjoys. I would recommend this facility.

The every day staff is really good, my wife has raved about that. As far as medical care, follow up appointments and things like that, it is taking a little bit of a hit there. There are so many people that wait times are a lot longer than we would like. Overall we have been pleased and would recommend Commonwealth to others looking.