Viva Senior Living

Moved my elderly relative into Greenfield of Stafford (They have various ones in the area) at the beginning of JAN2019. When I initially looked at it, I went to it unannounced and received a tour, etc. It is a clean, fresh smelling facility. In other words it doesn't smell of urine or "old people". You can either have individual rooms or shared rooms; individual rooms costing more. From your base cost (being the type of room, individual or shared), the additional cost is the level of care that will need to be provided. It is a 2 level facility, the top floor being for the memory loss. There is a security elevator so people can not wonder off. Cable TV is included (basic Comcast cable), phone line is at individual cost if they want a phone in their room. Staff is attentive and friendly from what I can concern; my relative and other residents I have befriended have told me they are treated well and not mistreated in anyway. I have asked staff members if Greenfield treats them right as employees and have gotten the same responses. They have a monthly calendar of events posted and distributed to all. Security for elderly that might wander off or go outside alone and are prohibited from doing so works as well. I experience seeing an elder resident trying to go outside, and the doors immediately locked and no one could get out? We were not aware at the time why we could not get out... A staff members came and took the resident away from the door, and the doors then unlocked for us. They have some type of security that prevented her from opening the door. It was comforting to see that that type of security was in place, had my relative needed it. All and all this facility as of FEB2019 is excellent and I have nothing negative to say. I will revisit the review if I see something I am not satisfied with.

Greenfield is a great community and has lots of activities to keep the residents occupied and active. The staff is helpful, polite, and caring. The facility is clean and the staff responds quickly to any requests. My mother-in-law sees the value in being here and taken care of and safe.

Just about the nicest staff you've ever met. Very caring people- helpful to me and my parents. My parents are very happy there. There are many good activities every day, and great food. The residents seem happy. My one complaint is about the bookkeeping, it's very slow to fix errors.

They prepare good food that's warm. The housekeeping ladies that clean my room do a great job. I still enjoy my independence and am able to drive to the restaurants and shopping across the street.

I am happy with this facility thus far. It is very clean and everyone seems to care for each individual. They really take time to care for my Mother and they do what they need to do for her care. All of the staff members are friendly and professional at all times. They actually try to make my mom as independent as possible. I’ve been here during meal time and the food looks good and all of the residents seem to like it. As for activities, when I was there last time they were making gingerbread houses. I would absolutely recommend this facility to other families.

From what I saw in my tour, this was a very nice facility! The staff seemed friendly and it looked very nice. The concern that I had was the fact that I felt that it was a bit too large, but it was overall a wonderful place!

In the beginning, we had a small problem with medications. My father would have to ask to get his pain medication and he wouldn't always remember to do so. Once I brought up the problem, though, they were quick to fix it. The staff is very nice and helpful, the lady in the cafeteria is amazing. My father doesn't like powder creamer, and that's all they have there so I bought him the individual liquid ones, and she makes sure he has his 2 creamers with his morning coffee every day.

This is a community I would highly recommend. Everything is working out very well for my mother here, and I'am satisfied. The community looks great, her room and the facility are always nice and clean. They have a very good staff here. The food is very good, she says they feed her too much, but it is nice to know she is eating well. They are taking good care of her. This is a community I would recommend.

Greenpoint has become a wonderful home for my 94 year old mother. After self care for 93 + years, it was difficult for her to adjust to a large apartment building. However, now, after six months, she has joined some of the many activities offered here and is comfortable with her new environment. She especially enjoys the entertainment. We greatly appreciate the attentiveness of various staff members to help her with getting settled. One improvement I would like to see is more of an effort on the part of Greenpoint to create an opportunity for family members to meet with or make comments to management.

I highly recommend this wonderful place! All the staff were so caring, patient and bent over backwards to fill my Aunt's demands which could be challenging for most. I felt she was treated with very loving professional care. The facilities were just what we were looking for. I would tell anybody there would be no choice but Southern Manor for my loved ones. I will forever be gratetful for their care and attention they gave to my precious Aunt.

My dad has been a resident of Greenpoint for the past 3 1/2 years. He is mostly independent with a few services. The staff at Greenpoint are amazing. Dad is not the most social resident but everyone calls him by name and know his favorite ice cream treat! Greenpoint staff members and administration have been very responsive to small needs that are not "listed" and are gracious about finding someone to re-boot his router or find a dropped hearing aid. Their response is very professional and personal in all situations and are understanding of our unique family needs.

The physical building is rather new, appropriately decorated with warm colors and nicely maintained. The staff is always willing to share information when asked questions. The more functional wing is short on activities that clients can participate in when the person is more introverted.

I visited three places in the Fredericksburg area and all were nice. Greenfield felt more like a family than the others did as it is one level with a smaller number of residents. The staff is outstanding. They really care about each person. Is it expensive ? Yes. These are my parents and I want the best for them. As survivors of the great depression and war verterans they earned it. My parents are very happy there. They are treated with respect and dignity by the entire staff. Put a price on that. From day one the staff could not have been better. They keep me up to date as needed and I love the family events they have there. The food is good and they go the extra mile for the residents everyday. The onsite beauty shop keeps my Mom looking good. More activities there than you could ask for. I could keep going as there are so many nice things to say.

it was really nice and clean and the staff was really helpful. Thank you'll very much.

Greenfield is convenient to I-95, the staff is helpful and caring. The facility grounds are well kept and has benches for the residents to enjoy some fresh air on warm days. The price is competitive with other facilities we toured and I felt comfortable with the administrators.

We were getting close to going with them. I was pretty impressed with them. I talked to a woman there who was very nice. I was only in the main lobby and talked to her and we were just getting into talking about what the finances were. I ended up finding another place but I was still very impressed with this place. It was very clean and nice.

We chose this place for my mom because it is very close to where we live and we can visit a lot. They seem to provide the most value for the price, there are nicer places but they were a lot more expensive. I toured four other homes before deciding on this one for my mom.

like it better for [name removed] than his previous memory care facility and he is doing better. I also would like you to know that this all wouldn't have happened if it had not been for the continual help in guidance of your rep, so sorry I can't remember her name right now. She is out of Texas. Because of her [name removed] did not go to a nursing home and went to a facility that actually evaluated him and helped him not only with a walker, but also his room is even kept much cleaner. One of the positive positive things is that he has now a shower in his room so that when he has accidents. It's very easy to clean him up. again, I want to thank a place for mom for sticking with me and helping me make a better choice. And if [name removed] understood he would also thank you.

The staff has kept me well informed of any medical emergencies my mother has had. They also keep us informed of activities occuring at the facility. I looked at other facilities and this one was local.

The staff were very caring and the facility was much nicer than place where she is now.