Viva Senior Living

Greenpoint has become a wonderful home for my 94 year old mother. After self care for 93 + years, it was difficult for her to adjust to a large apartment building. However, now, after six months, she has joined some of the many activities offered here and is comfortable with her new environment. She especially enjoys the entertainment. We greatly appreciate the attentiveness of various staff members to help her with getting settled. One improvement I would like to see is more of an effort on the part of Greenpoint to create an opportunity for family members to meet with or make comments to management.

I highly recommend this wonderful place! All the staff were so caring, patient and bent over backwards to fill my Aunt's demands which could be challenging for most. I felt she was treated with very loving professional care. The facilities were just what we were looking for. I would tell anybody there would be no choice but Southern Manor for my loved ones. I will forever be gratetful for their care and attention they gave to my precious Aunt.

My dad has been a resident of Greenpoint for the past 3 1/2 years. He is mostly independent with a few services. The staff at Greenpoint are amazing. Dad is not the most social resident but everyone calls him by name and know his favorite ice cream treat! Greenpoint staff members and administration have been very responsive to small needs that are not "listed" and are gracious about finding someone to re-boot his router or find a dropped hearing aid. Their response is very professional and personal in all situations and are understanding of our unique family needs.

The physical building is rather new, appropriately decorated with warm colors and nicely maintained. The staff is always willing to share information when asked questions. The more functional wing is short on activities that clients can participate in when the person is more introverted.

I visited three places in the Fredericksburg area and all were nice. Greenfield felt more like a family than the others did as it is one level with a smaller number of residents. The staff is outstanding. They really care about each person. Is it expensive ? Yes. These are my parents and I want the best for them. As survivors of the great depression and war verterans they earned it. My parents are very happy there. They are treated with respect and dignity by the entire staff. Put a price on that. From day one the staff could not have been better. They keep me up to date as needed and I love the family events they have there. The food is good and they go the extra mile for the residents everyday. The onsite beauty shop keeps my Mom looking good. More activities there than you could ask for. I could keep going as there are so many nice things to say.

it was really nice and clean and the staff was really helpful. Thank you'll very much.

Greenfield is convenient to I-95, the staff is helpful and caring. The facility grounds are well kept and has benches for the residents to enjoy some fresh air on warm days. The price is competitive with other facilities we toured and I felt comfortable with the administrators.

We were getting close to going with them. I was pretty impressed with them. I talked to a woman there who was very nice. I was only in the main lobby and talked to her and we were just getting into talking about what the finances were. I ended up finding another place but I was still very impressed with this place. It was very clean and nice.

We chose this place for my mom because it is very close to where we live and we can visit a lot. They seem to provide the most value for the price, there are nicer places but they were a lot more expensive. I toured four other homes before deciding on this one for my mom.

For the value for cost - but this is really hard because I think ALL these places are too expensive. We will be out of money in about 4 years, maybe 3, so I have NO idea what we'll do then. I would recommend Viva SL Cockeysville for people who care deeply about their family members and their level of care. This community is also somewhat affordable compared with places like [community removed]. And really the best thing about Viva SL Cockeysville is its small size. Even when they're busy, it's not hard to find a med-tech or an aid. That goes a long, long way and increases the overall level of care. And I'll add, the new director is committed to making the food better, offering more fresh vegetables and fewer fried foods.

The facility is set up with 2 wings, so to speak. There is one side dedicated completely to memory care. That is what we needed for my Aunt. The staff is very encouraging and caring. They get to know the residents personally and interact with them as they would family. It took me a little while to realize that I could relinquish care to them, as I had been my Aunt's sole caregiver for a few years. They understood my reluctance to step away for more than 24hrs, my stresses, my tears. As I saw my Aunt responding positively as each day/week passed, I knew in my heart that I had made the right decision getting the care for my Aunt that I could not provide. They have PT and OT capabilities in house, with the consistency and familiarity that really bring about the best from my Aunt. With familiarity comes the ability to recognize when things aren't "quite right" with a particular resident, and a call is made to the family. In my Aunt's case, she can't remember what to do when the phone rings or how to hang it up. Therefore she does not have a phone in her apartment. I was encouraged to call and check on her as often as I needed. No matter how many times I called, they were always understanding and reassuring. Keepsake was a God send for me

You are not going to get the care that you would give at home. You would be 1on1 with your loved one, they are 2 staff to 13 residents each shift. They are for the most part doing their best, but it's not an easy job taking care of bathroom needs, food needs, and keeping them active with things to do hourly.

[name removed]and [name removed]are the best! I feel relieved knowing my Mom is there and being well taken care of. Room sizes are nice, played out well. I know there are a lot of activities, but my mom doesn't partake in them. However, my Mother in law is there and enjoys all of them!

It's an older facility. My mom complains about the food all the time. Have a great activities director. Building is older. Definitely could use an update. No direct access to outside for residents. Staff is friendly, not as attentive to more independent residents.

Everything and everyone was kind, and helpful. The place was always clean and smelled nice. Good value at a fair cost.

My loved one was only at The Hearth at Greenpoint for 3 days before she fell and broke her foot. She had to go for PT. I simply cannot say enough about the food that they served back then. Fantastic homemade soups, etc. If families are dealing with seniors that don't eat well, I believe Greenpoint's meals would entice them to eat. But remember, my experience is 2-3 years ago.

It's small enough. To really get to know staff. I would recommend to others. We picked them because it is 11 miles from my home and I liked the staff.

What we like the most about Viva Senior Living is definitely the people the employees there are very caring very considerate. I had also a lot of fun. None of the residents say they like the food, though that could be improved. When I went to viva, there were people out in the general area playing games I got introduced to a couple of the nurses, physical therapy guy and even the maintenance guy. They were all out and doing things. It just seem much friendlier.

We chose Keepsake Village for the convenience of the location and the the warm welcoming professionalism of the leadership. These qualities were very important to me.

The staff and aides are friendly and respectful. The meals are very good and the dining services are well organized. I am very happy about the prompt delivery of medications. I suggest better communication with caregivers.