Vitality Living

The most disappointing experience was how Vitality medical staff did not coordinate well with the Hospice care team and vice versa. Too many people involved and no one in charge of ensuring my mother's medication plan was right or administered correctly. She passed away in March this year. Sadly. Otherwise, all the other facets of the facility were good and my mother enjoyed her time there, albeit very short time, a little over a month at Vitality and she passed. Vitality was close to the Rehab center my mother was recuperating. She liked what she saw and it was an easy move for her from the rehab facility. The sales staff, in particular, was very attentive and knowledgeable. She answered all our questions and reassured us along this journey. We felt we had someone on our side. An advocate and an absolutely caring person.

My loved one was previously a resident at Vitality Living Baypoint Village and the overall experience was good. The housekeeping and the communication with the family were both just okay. The move in process was also okay. I would probably recommend this facility to others.

I really like the facility a lot. It is very friendly and I just felt my mom would be comfortable living here. Although I feel like some times they are short staffed. But I understand good help is hard to find.

My loved one is a resident at Traditions of Mill Creek. They have some areas of improvement with a need of more staffing, to provide better services such as cleanliness in the memory care hallways and the rooms for the residents. Otherwise, it's not bad.

I would tell other families looking into Traditions of Mill Creek that they are very helpful. There has been a lot of turnover, and sometimes not able to get things done in a quick manner, but for the most part friendly.

The location and the inside of the facility is very beautiful. It is a warm And friendly environment. It is very clean and the staff member there cares for each individual resident.

Because of a major fall and turn muscles, I could no longer maintain a large home. I looked into a number of options. Vitality Living was highly rated and the cost was reasonable for all they offered.. The staff is very welcoming and pleasant. The cleanliness is great. The meals are good. My biggest loss is the ability to carry on quality conversations with many of the residents. My disability is my physical ability to walk without a walker , not anything mental. I compensate because I can drive and can visit friends and family. Overall, I am settling and maintaining my independence.

Aging is difficult. Vitality is perfectly nice though. he job of taking care of the elderly is a difficult task, at best. I think the mgr, [name removed], does a good job. This is my first experience with this issue so I am no expert on what to expect.

Everyone is so nice and helpful. They really keep the place up and the activities are endless. I think they have a good variety of food to choose from in the dining room And they are really pretty to sit in. We have been very happy with my mom's apartment and she is happy there even though she says sometimes she is lonely. I don't know how she can be since no one can ever get her on the phone since she is always somewhere else! We are very pleased!

I do highly recommend the facility. The move in process was easy. Nursing staff and housekeeping are great. Anytime I've had an issue, they are extremely willing to fix it. The only real issue she has is the food has gone down hill since she's been there. Everyone complains about it. Also there aren't enough servers on the weekends to accommodate. Other than that, she is thrilled. It is clean, they have completely updated the interior with new paint, flooring, furniture. It's very nice.

I would tell a friend the facility has a clean, safe, comfortable appearance with caring staff.[name removed] (was the Director then, unsure if she is still there) was wonderful, as well as the ancillary staff I came in contact with. My mother felt safe there and had most needs met in a timely fashion. She wasn't overly impressed with the meals however I sat with her at several and the menu/meals I saw looked just fine, so that may have merely been a preference thing. My mother was in the hospital recovering from a surgery when my sister and I were tasked with finding a respite option for our mother (she was unable to go home with 24hr care for safety reasons). We chose The Hearth/Vitality as it was the closest option for both of us, at the time had the best package pricing wise, and [name removed] the Director made us feel comfortable and at peace when meeting with her regarding the need for our mother's stay.

The facility is close to restaurants and other businesses that you need. The hospital is 3 minutes away. All of my doctors are close also. It's 20 minutes from the town of Murfreesboro which is a fairly large town. The people are friendly and treat you well.

Most of the staff has been wonderful, especially [name removed, [name removed] and [name removed]. My dad had an incident where he needed someone right away and he had pressed his emergency button and it took them quite a long time but we brought it to the attention of everyone and I believe it's been much better. What I have seen of the food looks and smells great. My dad is a picky eater so it's hard to go by him. They are redoing a lot there like painting and new flooring, etc.

Calls/messages aren't returned or addressed very quickly, if at all. Mom's aides are wonderful. Her meds are dispensed well. [name removed] with Maintenance is very accommodating. The food is VERY good. The fact that mom didn't have to go to memory care at this time, reasonable price, assistance that was part of the price were main reasons we chose Vitality Court. I would recommend them. There are going to be issues at ANY facility.

Overall Traditions of Smyrna is a very nice place. It is very clean and friendly. Care of the residents is their top priority. I know that they are working on making some changes to the food.

Everything has been good, but it is very expensive. They have great staff. They have been A little lax in cleaning residents' rooms. Overall I would recommend Vitality Living Springdale to others looking for care.

The staff is very helpful and patient. The housekeeping is excellent. The facility is kept very clean. The meals are very good. Mom is very happy there and I would highly recommend the facility to others.

THE SEVICES PROVIDED ARE VERY GOOD. WE HAVE A WONDERFUL STAFF IN THE ACTIVITIES AREA. SOMTHING FOR ALL DIFFERENT INTERESTS. THEY PROVIDE A MONTHLY SCHEDULE OF ALL ACTIVITES. EACH DAY IS LISTED WITH ACTIVITES AND TIMES. THIS IS A FAMILY TYPE OF ENVIRONMENT. ALL OTHER PROVIDED SERVICES ARE ADEQUATE TO MEET DAILY LIVING NEEDS.

Before coming into Vitality Living I had medical issues, but after moving in I was taken care of well by the kind staff. Compliments to the executive director for running a tight shift.

What we like the most about the Vitality Living community is their ability of contact to get update on my family member during her respite stay. We would recommend this community to other families.