Vitality Living

My dad has been adjusting well. They did promise a lot of construction would be complete by now and those are still way behind. He is getting good meals that he is happy with. His weekly laundry and cleaning service have been great. The only issue we have is his participation in activities, but that is more on him.

There are lots of activities and the majority of people are like family. That's what makes it worthwhile to stay here, and that's what made our decision to come here.

It has everything he needs for the care of his health.

We made the decision to move to Traditions at Millcreek in Brentwood in January. Traditions is working out great and is closer to where we live. She has a bigger apartment and a full kitchen and has made new friends there. She's very involved in all the activities.

I feel like this is a hard thing to answer because everyone is going to have complaints, but I feel like there's kind of a plateau in the industry standard where anywhere within a certain price point would have the same issues. So my ratings might seem a little bit high because I'm taking that into account I think. With the care services - they seem understaffed and sometimes it takes a really long time for them to respond even if she's calling because she fell down or something. Our loved one would rate the meals and dining a 1, think anybody gets tired of eating the same stuff all the time. The value for cost is hard one because all these things seem expensive but I'm going to say three or four because again I think everything similar is the same price point

It's great if you can afford it. Be mindful of price increases every year.

We are sorry to see the dinning issues going downhill, other than that we are satisfied with everything else. Has gone downhill since we moved in a few years ago.

I don't think my dad is getting as much stimulation as I had initially expected. But this may not be specific to Vitality. Maybe all places are like this in the memory care. They kind of let the residents do what they want, even if they don't want to do anything (like my dad). I had hoped they would push him more to take showers, change his clothes daily and attend some activities, but I had to be on them to take care of this. I think the staff mean well and are doing what they can but residents don't get individual attention like I had expected. I have looked into hiring a personal home health aid to visit him since I can't be there and I think he needs more stimulation, both physically and mentally.

The paperwork, payments to facility and process was very confusing and stressful.

Vitality Living is close to where I live. Family is always welcome to join her at all activities. A bit of a rough start when the call buttons were not working but they finally have it fixed. Allowing her to have her pup.

Would highly recommend them. The caregivers are good and I like having a nurse on staff 24-7. There could be more activities and the food is repetitive and not the best. The on-sites physical therapy is great.

I would recommend to others. All places have issues but the memory care is pretty good fit for my mom.

I would recommend it to anyone. It felt like home and everyone is nice.

They were short handed in the beginning, maybe some days they still are. But I know the new management has done a lot to make the place look nice. I believe they have a new(er) chef. But I hear the grumbling when we walk through during dinner. Overall, I believe the changes that the new owners/management have made have been very beneficial to all residents.

It's a nice cozy facility, clean and bright; but their food budgets are in need of review as they run out of resident favorites often. The dining experience is less than perfect due to space and ordering/ serving processes. I'd still recommend at this time but my loved ones have only been there 6 months so we are hoping Vitality can/will address a permanent solution to the nutrition portion of their care.

So far the experience has been good, staff was very welcoming when my mom moved in and very helpful. Did have a hiccup with the use of her oxygen tanks but have been assured the it is now resolved. Yes would recommend this community.

It was a very good experience and we're very happy with the staff and how well they took care of mom. They were great at giving one-on-one attention when she didn't want to do activities. They'd take her outside or for a walk. They treated her with respect.

I find it a very nice, friendly, enthusiastic community. They are sometimes understaffed, but then everywhere is these days.

I am impressed by how many young people work in the memory care areas; most are inexperienced, but seem adequately prepared for most duties. Cleanliness I cannot say anything but excellent! The cleaning staff are doing great work everywhere I go. Friendliness of staff is very good. all the time when I am present. The quality of care is very good, but sometimes [name removed] hair looks oily and uncombed, especially when I pick her up for church on Sunday mornings. The meals I have seen are heavy with calories with meat and eggs. No sign of salads. Activities used to be super, even though the participation was less than I would like to see. Did the wonderful young women that has done it until about a month or so ago leave the staff? I have not seen her for sometime now. Value for the cost has been truly surprising. Assisted living in [name removed] other place was several hundred dollars more. It is within our budget now. I asked [name removed] to please limit outings and such to about $25.00. I am quite content with the cost. That wraps it up! Keep up the good work.

The Gardens overall is a pretty good facility. Some of the staff is excellent and some is not so much. The Wellness director who was there while my Dad is now gone, which is a blessing. The Wellness director now is one of my Dad favorite nurses and she's fantastic so I am sure things are better in that area. The activities are fantastic. They keep the patients busy which is great. The food was not very good. They could use improvement in that area. My Dad was pretty well cared for. They are very good at dressing them for the day and putting them in PJs at night. They also now have cameras in the rooms to alert the nurses if a patient needs help which was a great idea. I moved my Dad to the Gardens after a bad experience at another facility close by. I'm glad I did. They do a pretty good job. I actually recommended the Gardens to a friend who was having issues with another facility and she has since moved her father to the Gardens and is very happy.