SRI Management, LLC

Overall, my experience has been positive. The primary staff is really friendly in getting you admitted but you don't hear much from them once you are admitted. The rest of the staff frequently interacts with the staff like the physical therapist and activity director. There has been problems with securing a chef, so the menu has suffered, but now they have a good chef and the food is good. The people in the community are friendly. The housekeeping crew is great and it is so helpful to have your apartment cleaned once a week. The place is immaculate and activities can keep you busy if you choose to participate . Overall, I rate Seabreeze an 8 out 10. I am happy with my apartment and am still adjusting. .

A Place for Mom referred us. It was in the area mom wanted and the services were what we needed. It's like a cruise ship, 24/7. It's perfect. The only thing I would change is the washer/dryer machine in the apartments. It is useless and there is one traditional pair on the floor and is seemingly always in use. Laundry service would be great or washer dryer stand up in apartment.

Please note my father passed away about 3 months after living there, and the staff got him into a great wound care place because the rehab he came out of right before moving there were awful and released him with real bad abrasions. This probably gave him the 3 months and gave me a chance to see him before he passed away. Your staff there was wonderful and he did have a wonderful few months there but at age 96 it was his time.

Each category is a 4 from my perspective. I would say, however, that I give a majority of the staff members that I met or came across a 5 in the friendliness category. Each time I personally requested something via phone or email, my request was handled quickly and professionally. I was aware that there were many aspects of the business at Pioneer living that were in transition when my mom moved in. Including maintenance staff, etc. But our personal experience was very positive as some of the kinks were getting worked out. I will say that some of the back-and-forth and lag time were frustrating to my mother. My mother is a resident in one of the independent living cottages with an attached garage. In terms of cleanliness, I would rate her cottage a 3 overall as the floors were not clean, there were dead bugs in corners and a good bit of baseboard dust. On the positive side for cleanliness, the paint was fresh and her kitchen appliances were very clean. Her trash was picked up often and this is much appreciated. Mom and I have only eaten once in the cafeteria and the food was excellent and we were treated very kindly. But we have not had any further experience with the food as of yet. Mom eats most if not all of her meals in her cottage. One thing that would have been helpful if it could have been arranged was the roundtable meeting. Our schedule made it quite difficult for the staff to schedule this with us. So not pointing any fingers here. But I think it would have been helpful to my mom, especially. A staff member has seen to it that my mom has access to a larger print version of the activities calendar. Thank you very much for this effort. It means a great deal to mom. Many of the cottage residents have invited my mom multiple times to attend group activities with them. We both appreciate this. Mom has veiled herself of the bus field trips and shopping trips a few times already and has only had very high praise for that experience. She is very complementary of the way the driver handles these events. And Pioneer living scored way off the charts with my mom when she found out that she would have a ride to vote! Thank you for that as well. My last comment is in regards to the value for cost. I rate this as a 4+. Mom's cottage checks just about every single box for her. While her living situation will never be perfect, we would choose Pioneer senior living again if we had to make a choice.

Newer facility. Bright and welcoming. Staff is courteous and caring. Onsite nurses and caregivers. As well as therapy personnel. Apartments are great size. Showers are wheelchair accessible. Dining area bright. Food is great. Activities galore. 24 hour availability of coffee, water, sodas, fruit and cookies. I highly recommend The Canopy.

This facility is newer and pleasantly appealing on the inside. Nursing staff is above average. We have experienced some issues with staff disbursing meds that was unexceptable. To add to this, the director of the facility has NEVER returned numerous phone calls when issues arise. The only way to speak with her is to be on site. This is our biggest issue to date. Also, main phone line, more often than not, is not answered for outside callers as well as residents. This is beyond frustrating for all involved. Meals at facility are a little above average. This facility is fairly expensive and does not quite meet our expectations.

The nurses and care have been amazing. We also have hospice involved to maximize her care. The only thing that I hear from the residents as well is the food is bland and they get rice everyday. Mom needs softer foods and I have had to bring soups and soft stuff occasionally for lunch to assure she’s eating. But overall we are happy with the facility!

The staff at Sunflower Springs have been fantastic. Patient, compassionate, knowledgeable. The facility is clean. While it will never be home and never perfect - it has been a wonderful fit for Mom. I am pleased with our decision and thankful for Sunflower Springs.

Turnover is high. Assessment charges do not reflect service provided. Rising prices regularly. I think turnover is everywhere and the business model is the same regardless of the facility, so therefore I would recommend Vineyard Bluffton to others looking.

The staff is amazing with how well they look after the residents. The RN, [name removed] is the absolute best! We are very appreciative of all Creekside has done for our uncle. The room sizes in memory care are good and varied based off of the needs and financial wherewithal of the individual.

The memory care staff is very kind and sweet with their residents. While I know Mom doesn't have the 1 on 1 care she had at home, she is safe, and treated kindly. Her room is typically in good shape. Have had clothes, sheets, towels, shoes and socks go missing in laundry. It is supposed to be done individually there and I've not received a satisfactory response to that issue. I would not recommend use of the in house beauty salon there.

Its a very good community. The office staff very pleasant to work with. I thank everyone who help when I needed help placing my Mother! Thank you.

The place has sometimes shortage of help on the floor. My friend has wheelchair assistance and sometimes they don't respond when she asks for assistance. Another times they will wheel her out and leave by the elevator for longer. They also charge her for services that she doesn't get. She has another appointment about that this coming Monday. Hopefully this will be corrected. Otherwise the place is beautiful and the employees are very pleasant.

Most of the staff are very friendly and helpful. However there are a few who make you feel like they are re doing you a favor if they do anything for you. Overall I would recommend the facility.

Superior is a caring environment. The staff are kind and take care of each client’s needs! The facility is clean and has a homey atmosphere. We researched and toured several facilities before A Place for Mom found Superior Residence for us.

It was a very nice facility, but it was understaffed. I went to see my husband every day twice a day so I had a pretty good understanding of how things were done. Many times there were only two staff members on the floor. The rest of them were over helping out in assisted-living. The staff itself was great and they gave [name removed]good care, but after a couple of months, his health deteriorated to the point where they just could not give him the care that he needed. I moved him over to [removed] where he passed away on [date removed]

All inclusive pricing is nice, but it is still VERY expensive. I do think they need to have a bigger variety of options for the activities and for the food menu, mom got tired of doing and eating the same things over and over again. Overall, I would still recommend Creekside at Three Rivers to others looking.

It's okay I would recommend to others. I picked this community because of the appearance, and friendliness of admitting person, as well as price.

There needs to be more one-on-one care in the memory care department. Too many things are misplaced and not enough qualified nurses. There needs to be more participation in the activities from the residents.

Staff seemed to love their jobs & the residents. They tried really hard with my husband, but he fell several times& was angry because he was away from me. He was not adjusting so I was asked to bring him home. He needed more mental challenges & more physical help. They were geared more to just simple dementia than his Parkinson's. (In memory unit) We need a place here specifically for Parkinson's patients! I did think they took good care of their residents & would be a good place for many families!