SRI Management, LLC

Carriage Hill is a very attractive, well-kept, Assisted Living facility that also offers Alzheimer's Care. It is located in a quiet neighborhood, off Route 460; it is also one of the few Assisted Living facilities in the Lynchburg/Bedford Area that take insurance & Medicare. In my experience, the administrator was very welcoming & informative. The staff I encountered during my weekly visits were friendly & helpful; I was told that a variety of activities were provided, however not when I was there. While the overall care for this ambulatory was good. 2 main concerns were expressed by the family. The first was that the patient had to see the MD contracted to cover the facility, instead of the physician who had treated her for many years (she saw her own specialists). The other concern of the family was that despite the patient having cardiac problems, including low blood pressure & a history of falling, her blood pressure was only checked once a month! When I questioned this, I was told that it was the normal procedure for this facility. I don't know what the Standard of Care for Assisted Living facilities is regarding checking vital signs, however, in a population with multiple health problems, who take a variety of medications, my view is that this is very inadequate. Regular blood pressure checks can prevent strokes, heart attacks & other cardiovascular events that can cause severe disabilities &/or death. If you choose this facility, I would suggest that you request the doctor order blood pressure checks, at least once a day.

3 years ago my mother fell and broke her hip and was unable to return to her apartment alone. We were very lucky to find Heron East when looking for assited living. She has her own private room and bath which REALLY means a lot when coming from home alone, and has really been happy there. She wieghed 85 lbs when she arrived and has really flourished since moving in and has gained weight. Of course I cannot tell you her weight now (she would not be happy if I did) but the socialization has really improved her outlook on life. I feel very confident with the staff and feel each one cares about her as an individual. Having her cared for and knowing she has a place she can call home has made me feel so blessed in so many ways. Thank you to everyone at Heron East, from the housekeepers to the nursing staff to the management staff. A very grateful daughter!!

Overall, satisfied with seagrass, however, in memory care, the quality of care depends on the team working that day.

Its friendly, well maintained, and it's like living in a restaurant. I would not currently recommend this place. There is really not enough capacity in the dining room or the bar to accommodate all the people. We are only half full and we are splitting up the seams. I might recommend it later when they figure out where to put everyone. They also have not figured out transportation, and I don't know anyone that really ever gets a trip to the doctor. I would recommend it once they get over this learning curve. And the same actually goes for activities. The exercise classes have more people than the room can hold. It's the same with any kind of activity where we have to meet in one place. There isn't enough room. And to think we are only at 50% capacity.

The only reason 1 is a 4 is due to the length of time to fix the air conditioner. The staff are very friendly. One of the nurses I met with was very caring.

Facility and staff are all very courteous and nice. Walking paths in that community and closeness of stores.

My dad has had a great experience. My mom has actually moved there as well in a villa. I'm very pleased. Only downside is the food. Yes, we would very much recommend this community to others. My dad has gone from independent living to memory care fact independent living, and now he's going into assisted living. All of those transitions have been great and Magnolia Bridge has worked with me. That's also the reason why I recommended my mom move there as well. She's been living in one of the villas in independent living and it's just a great community for them. I feel very comfortable with the level of care they are getting and I really feel like they're they're being well taken care Of.

The staff will do everything that they can to help you. I will say it took my dad about 1 1/2 -2weeks for him to be comfortable. I would suggest that families encourage the prospective resident to get involved as soon as possible. They have happy hour every day for the residents and it is a very nice opportunity for any new resident.

I would recommend. Friendly staff who really cares about the residents, whether Assisted Living or Memory Care. Trinity does send out questionnaires periodically and families can address any issues at that time. Also, [name removed] has always been kind to answer any question I have, at any time.

There seems to be a lot of staff turnover. When I talked to the gal, she was very helpful and very friendly, and we thought it would be the best fit at the time.

It's a nice facility and the residents all seemed happy and friendly. The Director was not very helpful when we were trying to get mental health for my father-in-law. They just washed their hands of him when he became disruptive.

The place was clean!!! Admin was nice, and helped me understand things.

What sold us on Harper station was that all three meals are prepared for Independent Living folks. Also, the fact that you can bring in nursing Aid assistance in small time increments into your independent apartment is a fabulous benefit. I have a two bedroom apartment and it fits a queen and all the furniture from her house in the main bedroom. Full size kitchen. Kind of wish the kitchen were a little smaller and the sitting room was bigger.

We chose Village Veranda because of the location and their memory care unit as well as the availability to add on extra services if needed. The facility is in a very convenient location.

Just had a significant price increase. The staff are very helpful and often do more than expected for her. The smallest rooms are more affordable but not big enough to be reasonable Have to spend more to get acceptable size room for someone who is still active and mobile.

Administration is caring and willing to try to help or point in directions that would be more helpful. I liked the fact it was a locked down facility.

Staff - note this changes during the year as the facility was purchased. We had some issues with the payment set up. It had a few hiccups, but then got worked out. Meals & Dining - they charge guest $[removed] for a meal, and it is NOT a $[removed] meal. That needs adjusting, but overall the food is good for the most part. My sister has a full kitchen, so sometimes she like to make her own meals. Value for cost - great if all activities are taken advantage of. The facility is really beautiful. Very clean, and the staff are kind and helpful. We looked at a lot of places before deciding on this location. The food is not bad, I think they just overcharge for guests. It jumped from $[removed] with the next management. $[removed] would be more reasonable.

The staff at the Pointe were very nice. Mom was there for a couple of nights. She is too independent for this facility. I think with prepared meals, she would eat, take a nap, eat again and then take another nap. Many residents were in walkers and wheelchairs, mom isn’t there yet. Also, the main level looks in to the parking lot, she didn’t like that. We moved her to an over 55 community. It has been a better fit.

Sunflower Springs had the best overall value for what is offered compared to other places we had looked into. The staff are all extremely helpful and welcoming.

The facility is beautiful and conveniently located to many shopping, tourist, and restaurant options. The staff are caring and easy to talk to. There are numerous activities that residents can participate in as they desire.