SRI Management, LLC

It is a very nice place. It is very expensive.

My loved one is currently a resident at Creekside on Whipps Mill Road and the experience has been very good for her at this facility so far. The staff are very friendly and nice. The meals are of good quality. The management is quick to handle concerns. The cleanliness, care services and activities are good. I would definitely recommend Creekside on Whipps Mill Road to others.

I would say that any place such as superior will have things that you think needs improvements. Look at your differences and work on them together. Just remember your always going to feel your loved on needs more because overall they are your responsibility.

I would recommend anthem lakes. Overall we have had a good experience. The grounds are nice and residents in the independent or assisted living can go outside and walk around. The food is very good, staff is helpful and friendly. Sometimes it is difficult to make sure all services are being provided or with whom to communicate. But this is likely the case everywhere. The external medical providers that come onsite - housecalls, the podiatry, hearing aid specialist are all great to communicate with. Overall it has been good experience

Meals take a long time. Residents sit waiting for their meal, up to an hour. The food must be good because Mom has put on a little weight. It takes a long time (weeks) to get a work order completed. Special events are well planned and organized in advance. Overall, Mom is very happy. She has made friends and is pleased with how beautiful her home is. She is safe and well cared for.

I would only recommend this place to someone who wasn't bothered by changes that happen very often. I was not informed that on anniversary of your signing on here you would get a 6% increase every year. The food some weeks is okay and other weeks there is nothing good.

They accept Medicaid, they have very nice honey feeling, lots of activities and everyone is very friendly. I think the kitchen help is challenging as they don't all speak English. The nursing staff may be different than aids, the aids are not highly skilled

The staff is professional and kind, but the move in process was bumpy. Very little information was provided to make for a smooth transition into assisted living. The staff did respond to questions, but family may need to take the initiative to get the information needed. Overall, I do recommend this facility.

Head of Facility [name removed] is very responsive, attentive and on top of the residents needs; nursing staff truly cares about the residents and providing the best possible care. They could have more proactive communication with the families. I would recommend Heron Club to others.

I like this place. I like the general feel of it. Casual and for the most part caring. I think they could elevate the food a bit. And tighten up the management. My mother complains but not in a nasty way. My mom is an entitled 94 year old woman who has been independent for 40 years. This is a new experience for her. I feel fortunate that we found this place. She has a balcony that looks over a lake. I wish she would be more social. We looked at many different places. When they showed us the room at Colonnade, room with a view, it was the best on all points.

Once facility problems are resolved it was best place he lived. But facility has had some big problems with burst pipes and other things.

This is a beautiful place, very clean with friendly staff. My friend, who is resident there, is only noticing shortage of staff. When she needs assistance and does press the assistance button, sometimes takes a long time for someone to show up. Other than that , this is a super place.

I am very well, satisfied with the level of care and services that Seagrass has provided thus far. At the same time, I’m monitoring my mothers needs, which we are still assessing. At the same time, we’re still trying to figure out, if assisted-living is the correct level of care that she needs. Overall, I am pleased with the quality and level of care that we received.

It is a beautiful facility and the people are so nice. I hear the food is very good too. I would tell them to def look into it. I don't know about the cost because I have nothing to compare it to.

The residents watch out for each other. The facility is clean and the people care. Yes I would recommend.

I think they do a very good job of understanding how they have to handle the residents and are pleased with them overall

Everything is great, but the communication with the family has been poor recently. Finally today [name removed], the Director of resident care, called me and answered my 3 questions. It shouldn't have taken two weeks, but I'm glad that she finally called. It used to be that the communication with the family was very good.

I would recommend the facility. The meals are a good quality. The staff makes mom feel cared for. The current LPN is very good about returning emails and answering my concerns. I have the Director's cell phone #. When I have had issues, things were made right. They have activities in the afternoon. They recently had a Valentine's Day dinner, which the family payed $10 each to attend. Mom is now in Memory Care. The price went up $[removed] when we moved over and then rates went up by $[removed]. Mom is still able to do for herself, so she doesn't require a high level of care.

I am very glad to have found Creekside. This is the 2nd facility she's lived in, in almost 3 years of care. I toured 4 places and found Creekside easily the best for our needs. It is also best situated between my sister and me .Location-wise,

I recommend it to others. We picked it because her husband is there.