Spring Hills

My experience with Spring Hills Middletown was pretty good. While my dad was there, they took good care of him. I did however, have done issues with administrative staff. I felt a high pressure in and out. Besides that concert, overall I was pleased.

It's a nice place. It's a little expensive though. They were supposed to help us move out, and the company they hired didn't help pack. They also were only helping for a couple of hours and it turned into a huge fiasco. It was a nice place, but then it just got too expensive.

The staff was very friendly, and for the right resident, I think that they would be very good. I feel like the assessment we had was a little optimistic. We assumed they would check on them a little more than they did. If your loved needs to be watched kind of close, or may fall this might not be enough attention. I think we were in between levels, and I just thought that they would have been able to spot that in the assessment better than I would. Great staff but just a wrong fit for us.

They’re all so expensive. It’s beautiful incredibly clean. The nurses are wonderful, however the doctor only comes twice a month. Besides that you have to go century care. The communication is the largest issue with the administration. The aides and nurses are wonderful, just simply wonderful. It’s absolutely spotless – they keep it so clean. Communication with the administration can be a bit of a challenge though.

It appears to be clean. The staff is friendly. They’re expensive, but I like it. It’s a smaller and more homey. I like it better than some. Their communication could be better. It’s a good community for someone. It’s cozy.

I liked the fact that I saw residents doing things - very active activities personnel. Nice gardening plots, nice patio furniture, nice nooks for sitting throughout,nice staff members, enjoyed seeing pictures of residents with staff and family. Nice clean rooms, freshly painted, new carpet. negatives: faint smell of pine sol, location a little out of the way for kids sports, school activities (though is close to MIL - so could combine visits), costs still a concern.

So far my mother is adjusting. The staff has been very friendly and has made her feel at home. Only concern that I have, is that they only do the laundry once a week. I also feel she should be bathed more. I intend on and addressing that with them.

It's going fine. They are very clean. I think all of the senior care options are too expensive, but compared to others I think it's very good in value. They seem to have a lot of activities going on. The food is pretty good. We are very satisfied with Spring Hills.

This was a very nice facility, but I did not want to travel to Mt. Vernon. It would be very hard to get back on Rt. 1 South depending on the time.

My loved one is doing great here, and it has made me feel so much better! The people are warm and kind, and I love how her living arrangement feels more like a home than an "institution". She's eating well, and the staff have been very good to her. They do have some room for improvment, but who doesn't? I've had what I feel are some less than friendly interactions with the staff, and we had to call in some help on one occasion for a problem we think they should have noticed before we did. Overall we're very happy with it, though!

Overall, i think they're clean, but at the same time I think they could use some updating. It's not really that they're not clean, but you go in the elevator and it's just old. The areas that are seen by peope more often are defintiely better taken care of, it's more of behind the scene stuff. A thing that's sort of annoying is they don't have an electronic door to get in, like a handicapped accessible door. The nursing care is very, very good, if I could give higher than a five I would, especially their Director of Nursing is really, really good, i like her a lot and they would be in a lot of trouble if they lost her. They have two different facilities there, one is called the Cottages and I believe that's their memory impared group so they'll take their memory folks on scenic drives and do other things outside the facility but in general they don't take them out, even for shopping, the may have 1 or 2 lunches out a month and the activites there seem to be a little too repetitive week to week. In addition to Carolyn being there most of the time they also have an RN whose job is to be at the facility all the time and that really makes a huge difference. They really know their patients and know how to make them happy and relaxed. Because of that my mom's blood sugar's better and she actually tells them when she does something she shouldn't have because she doens't feel liek she's going to get in trouble. They treat the residents with dignity, they don't forget that they're people.

Took a tour of this one. Dad loved this one, but outside his budget. Accepts dogs.

High care level offerings in assisted living; solid Medicaid transition policy.

High care level offerings in assisted living; solid Medicaid transition policy

nice floor plans 24 hr. nurse, like flow from level to level nice menus, clean, friendly 100% deficiency free

Mother is really impressed with the visit. We have been informed that old family friends are now residing at your facility. Mother was interested in a place with more room, we will probably look into the Cottages of Clayton. She wants to remain independent as long as possible, doing her own laundry and preparing her meals, she said she would not be happy living in one big room.

Small facility w activities

really nice, staff is great, lots of activities.

Nice facility. Clean/fresh. Just off Rte 1 near Belvoir.

My visit was extremely plesant. Very informative. I was impressed with the environment.