Spring Arbor Management, LLC

The staff is lovely. Everyone is very loving and friendly. I feel my mother is safe here and that she will get the care she needs ...the head nurses are all excellent The staff is not always in sync with one another but eventually will be ... and there is a pretty big turnover with the aides (which is normal) so its important to stay involved to make sure all needs are met . My mother is slowly becoming more comfortable and has created connections so I have no plans in looking around at other places.

Kind staff!! Director was awesome and really cares about keeping everyone happy.

WM is a well run facility that was an excellent choice for my mom. Mom is happy and has found it easy to meet others and make friends. Many varied activities (mental, physical & social) are offered that mom participates in heavily. Mom is an avid reader and WM has a nice library on site. The staff is very responsive and friendly. The food is tasty and family is invited to participate in holiday dinners in the dining room. There are also other activities that family is invited to attend. The most important thing is that mom feels safe at WM.

Truly appreciate all the staff for their personalized care, respect and love they are giving my Mom. She was struggling at home and now she is smiling even laughing again. From all the live entertainment, arts & crafts, especially Mind, Body and Soul to all the outings. My entire family always feels welcomed and invited to participate. Great place for your loved one!

My Father loves being there. Everyone is kind and helpful. He says the meals are great. Facilities are well kept and clean and they have many activities. Would definitely recommend Spring Arbor for a family member in need.

Our dad and mom loved Windsor Manor! They enjoyed the caring staff and the many activities that were provided for them, both inside the center as well as field trips outside of the center. All of the staff were loving and caring and worked hard to meet their individual needs. When the time came for them to transition to the memory unit, the staff helped to make the transition easy. Dad and mom moved as a couple. This allowed for a safe environment in a smaller setting, with more individual attention. The staff worked hard to continue to provide for Dad and Mom’s individual social needs. If you are looking for a loving and caring environment for a loved one, who desires to continue living a quality life, with a bit more assistance, we would recommend Windsor Manor.

The community is great. This is a great facility with employees who truly care about the residents. It is expensive, but the care is great

They are friendly, helpful, knowledgeable, and attentive. Overall we have been very pleased with them. I would also love to give A Place for Mom 5 stars! My point of contact has been wonderful to work with.

The staff at Spring Arbor of Kinston took great care of my mother during her brief stay in memory care. The staff are very caring and communicate updates and concerns with the family. They are also very accommodating to their residents needs. The rooms are a good size and are always clean. The building is always clean. I appreciate all they did to help us at this difficult time in mom’s life.

Great experience with staff and residents The facility was always very clean and the staff very friendly and always helpful. The care was always impeccable. The meals/ dining- food was top notch with great variety 4 star! Value - slightly high, but the value was good. Activities were numerous and inclusive of all residents

I am completely satisfied with the care my mother receives at Spring Arbor. The staff are very kind and attentive to the residents. The facility itself always looks pristine. I've had lunch with my mother numerous times. The food is good. They have a kitchen in memory care which I feel is a plus. They have activities scheduled every day. I pick up a calendar every month on the schedule for that month. They do a great job of keeping the residents as active as possible. Regarding food: I noticed that if a person is not interested in eating the planned meal the staff will bring them a grilled cheese or sandwich instead. She's been there just over a year now. And thanks to A Place For Mom I found the right facility for her.

Mom passed [date removed], but she LOVED Spring Arbor. It's an amazing place, home felt at home surround. She loved the staff, and they loved her. I visited everyday sometimes twice a day. Never a concern about moms care. I was briefed everyday when I arrived. I plan on continuing to visit residents that were moms close friend.

The staff at Spring Arbor of Cary are wonderful, kind, patient and really care. The meals are average quality, although they have been improving. I can't say enough great things about the staff and communication. I would definitely recommend this facility.

What a blessing to have found such a wonderful place for my mom. I am so grateful. She receives the best of care yet has her apartment for her space. Everyone is truly amazing and passionate about their work there. Thank you to everyone at Spring Arbor in Winchester.

We chose Spring Arbor of Apex due to the availability and the value for the money. The staff has been great and very caring.

Spring Arbor was awesome. Especially the day crew. I felt their hairstylist was too expensive and the good mediocre but I believe the staff tried hard to make it a good experience. They also had good sanitation scores and kept the place clean.

Spring Arbor of Winchester is a great place! [name removed] was awesome. As were all staff... I highly recommend the facility to others.

My mother is happy with the Waterstone. It was more problematic for my father, who was in memory care. They oversold the capabilities of their memory care unit and we had to move him. (He has since passed away.) On activities, my mother said there are some but not a lot. Or at least not a lot she's interested in.

Five on everything although the cost is expensive but I suppose it is everywhere. There were some extra charges there that we probably shouldn't have had to pay because my brother passed away after being there only two weeks. Community fees, move-in fees, etc. But we were so grateful to them that we didn't. The staff went far above and beyond to take care of my brother for the short time he was there. I was extremely impressed. He's never been shown such kindness.

The facility is clean and well maintained. staff are very friendly. The value for what is provided is great! We are sharing a room, so there is very limited space available. They offer doctor visits and PT on-site. I would recommend Spring Arbor of Rocky Mount to others looking.