Spring Arbor Management, LLC

We have been on the waiting list for the Spring Arbor Memory Care Cottage and finally received the call. It was definitely worth the wait. What a welcome! They had a welcome sign with balloons at the front door with moms name on it and fresh flowers with a welcome card in her room. The staff made us feel so welcome and the residents all came over to meet mom and show her around. Mom is so happy here. It is worth the wait to get on the waiting list.

It is a beautiful facility and the staff know my dad by name and always greet me when I visit. I am still learning names. They always take time to answer any questions I have. I try to visit at different times of the day and they seem to be pretty consistent.

My loved one is currently a resident at Beach House Jacksonville Memory Care and everything is great here, it's a great place. The staff is friendly and competent. The facility is clean. There is a good variety of food. I would definitely recommend this facility to family and friends.

Overall Spring Arbor of Greenville is a great place for your loved ones and based on the experience we have had so far, we would absolutely recommend the community to other families.

We cannot comment on the activities as our loved one will not participate. They are friendly and have been easy to work with especially since I am not in town. Clean and the employees seem to like working there. Based on the experience we have had so far, we would absolutely recommend The Gables on Pelham to other families.

Our dad came to Spring Arbor after an unexpected medical event. He was at another facility and it was very stressful to handle. “A Place for Mom” sent a referral for Spring Arbor and our experience has been very peaceful. The staff here has been very helpful during this period in our lives. They are constantly looking out for our dad and making sure he gets what he needs. Spring Arbor of Kinston has welcomed our dad and our family with open arms and we are thankful for the care they provide. They love our dad and all of the residents.

We picked this community because it was clean, bright, happy, visible and engaging staff, and close to home. It's really nice. It's bright, happy, calm, and engaging. I would recommend to other families.

We toured Hearthside Senior Living at Collierville when searching for Assisted Living for my mother. This facility was our first choice, but they didn't have any openings. It was very affordable. Everything seemed great at this facility!

The staff was very attentive and helpful. We could tell they really cared about our mother. Her room was very nice and clean. She told us there wasn't much to do though. Overall, she had a pleasant stay there, although it was very brief.

The staff are very friendly, professional and strive to know each resident's needs and to assist as needed. The facility is in excellent shape and the maintenance staff responds quickly. The housekeeping is good, my only concern is that public areas are serviced daily while living areas are serviced weekly. The administration and staff stay in good contact with family members. The meals are mainly 4-star with good variety. I would highly recommend this facility for respite or long term care!

Spring Arbor has been a blessing to say the least. My father has been a resident in memory care for about a month. The staff has gone above & beyond to make him, my sister & I all feel comfortable with this decision. They genuinely are concerned with him as an individual and he is treated with respect. The staff has been very attentive to all our concerns. [name removed] welcomed us as family from the 1st phone call. We visited several places before deciding on Apex. The facility is very clean and safe. Memory care is a tough decision to make but the entire staff has taken any guilt feelings we had out of the equation. Their communication with the family is awesome and they are easy to contact or at the least respond promptly. I would recommend this facility for assisted living (we did a very tempory stay) or the memory care for any family looking a clean, safe and accommodating facility for their loved one.

The community is very caring, compassion and has dignity. The staff was great at communicating, which was regular, and frequent communication. I would recommend to other families. It's the best that there is.

We could have not had a better experience! Mom almost never had to wait to get care. It was immediate! They would even sit in her room with her when she was afraid or lonely! Excellent care! It was a relief to know there were 2 caregivers, not 1. [name removed] were informative and kind to all family members visiting. Family felt welcome to come by at any time. It couldn't have been a better experience all around! There is no better choice! The care from both caregivers was loving and caring. My Mom rarely waited for help. The food was very good! The entire home was always shining clean. If someone wet the bed, they were changed and cleaned immediately in a loving way. I had not experienced this level of care anywhere else!

This place is awesome. I would recommend to anyone. My mom is doing so well there. They take such good care of their residents. They pamper them with polishing their nails, etc.

Our family had an in person tour with Spring Arbor of Wilson and we thought the tour experience was great, but we needed to move our loved one in fairly quickly and they just did not have a bed available at that time.

Spring Arbor has been excellent in meeting my brother in law's needs. The communication has been very good and the staff all seem very kind and caring to all their residents. I stop by at various times and see them in action. I would definitely recommend to other families.

We didn't really look or considered any other place. I did Google other places but we visited Spring Arbor and that was it. We were so impressed with the appearance, the cleanliness, the warm reception. I had been to other places to visit others, but this time I had to select a place for my family member. Only if I had to would I have selected one of them. Payment is a little tight but we sacrifice for the service rendered. Family is quickly informed of issues when they arise. Family is welcomed to visit and participate at any time.

I am impressed with the staff, cleanliness and comfort given to patients in this facility. My loved one is a difficult case and he's treated well, with respect even he probably doesn't deserve it. I believe my loved one is in the absolute right place.

We think it's a great place, and Mom is happy there. The chef resigned and it's taking too long to bring the quality of food back up to standard. Overall, I would recommend to others.

The Beach House Jacksonville was very nice and was our 2nd choice. The location of San Pablo rd won because my mom is a mayo patient and it's more convenient.