Spring Arbor Management, LLC

Spring Arbor of Wilmington was a very good experience. The staff members were great, they were very friendly and very attentive to the residents there.

The front staff and nursing staff, went above and beyond. They eased my mind about my mothers care, and each and every person went above and beyond. At no time did we worry about her safety, care or attention. We were called any time they needed information and they partnered with us to care for my mother as extended family members. We will forever appreciate the love and support they showed our entire family!

My loved one is currently a resident at Spring Arbor of Frederick. This place is outstanding. The staff are very attentive to those living there. It's heartwarming to see them interact with the people living there. The receptionist that greets me to check me into my loved one's area is always professional. Always friendly. Different people, but all are wonderful. She reminds me to check my loved one's mail. At he beginning of the month, she always asks if I need a new activities calendar for that month. Super helpful. The place is always clean and always smells nice. Like you are in someone's home. The move in process was simple. They gave me a date to bring the stuff to set up my loved one's room and they had plenty of carts available. There is a phone that the head supervisor on duty carries. On the occasion that I need to call or text, they are very good about getting back to me ASAP. Communication with the family is very good. Our experience so far has been all positive, so I would definitely recommend Spring Arbor of Frederick to anyone looking for a place.

We toured Rosewood Village at Hollymead during our search for a Memory Care facility for our loved one. This facility is beautiful. I would have chosen this facility instead, but the other facility that we were considering was all inclusive and I liked that. Ultimately, we decided to go with the other facility that had all inclusive pricing.

My loved one had a very good experience at Spring Arbor of Wilmington. My loved one was here for a Respite stay. I was very thankful that they were able to offer Respite care. The staff was very friendly. It was very very sweet that they brought out the red carpet for a wonderful welcome on her arrival. My loved one is a bit of a picky eater, so it is hard to please everyone with food. I can't say enough about [name removed], the Director and [name removed]. They are wonderful, caring people! I would recommend Spring Arbor of Wilmington to others.

Making the decision to move our mother from her private home to assisted living was not easy for her or her family. We had discussed the options available knowing the day might come that she could benefit from senior independent living with the option for different levels of care if/when needed. Windsor has been a perfect fit. Mom lives independently in her apartment but loves the group meals and activities. She enjoys the homelike environment and the staff are truly angels. They welcomed her with open arms and continue to treat her with kindness and respect. Knowing mom is safe and happy has given her family a sense of peace. Windsor Manor is an example of how Senior Living care should be provided.

The staff and management were all excellent. I can't say enough good things about how they welcomed us and the care of my brother received while he was there. It was very impressive.

We have been on the waiting list for the Spring Arbor Memory Care Cottage and finally received the call. It was definitely worth the wait. What a welcome! They had a welcome sign with balloons at the front door with moms name on it and fresh flowers with a welcome card in her room. The staff made us feel so welcome and the residents all came over to meet mom and show her around. Mom is so happy here. It is worth the wait to get on the waiting list.

It is a beautiful facility and the staff know my dad by name and always greet me when I visit. I am still learning names. They always take time to answer any questions I have. I try to visit at different times of the day and they seem to be pretty consistent.

My loved one is currently a resident at Beach House Jacksonville Memory Care and everything is great here, it's a great place. The staff is friendly and competent. The facility is clean. There is a good variety of food. I would definitely recommend this facility to family and friends.

Overall Spring Arbor of Greenville is a great place for your loved ones and based on the experience we have had so far, we would absolutely recommend the community to other families.

The other residents were very accepting of new residents and inclusive of new neighbors. There is a wide range of ability but they did not stop other residents of being nice and helping with questions. The staff at the time my mother was a resident were extremely helpful, kind and loving towards my mom and myself. They offered suggestions to help keep my mom safe as her health declined. The staff was supportive of me as a caretaker and showed concern toward me as well as my mom.

Our dad came to Spring Arbor after an unexpected medical event. He was at another facility and it was very stressful to handle. “A Place for Mom” sent a referral for Spring Arbor and our experience has been very peaceful. The staff here has been very helpful during this period in our lives. They are constantly looking out for our dad and making sure he gets what he needs. Spring Arbor of Kinston has welcomed our dad and our family with open arms and we are thankful for the care they provide. They love our dad and all of the residents.

We picked this community because it was clean, bright, happy, visible and engaging staff, and close to home. It's really nice. It's bright, happy, calm, and engaging. I would recommend to other families.

We toured Hearthside Senior Living at Collierville when searching for Assisted Living for my mother. This facility was our first choice, but they didn't have any openings. It was very affordable. Everything seemed great at this facility!

The staff was very attentive and helpful. We could tell they really cared about our mother. Her room was very nice and clean. She told us there wasn't much to do though. Overall, she had a pleasant stay there, although it was very brief.

The staff are very friendly, professional and strive to know each resident's needs and to assist as needed. The facility is in excellent shape and the maintenance staff responds quickly. The housekeeping is good, my only concern is that public areas are serviced daily while living areas are serviced weekly. The administration and staff stay in good contact with family members. The meals are mainly 4-star with good variety. I would highly recommend this facility for respite or long term care!

Spring Arbor has been a blessing to say the least. My father has been a resident in memory care for about a month. The staff has gone above & beyond to make him, my sister & I all feel comfortable with this decision. They genuinely are concerned with him as an individual and he is treated with respect. The staff has been very attentive to all our concerns. [name removed] welcomed us as family from the 1st phone call. We visited several places before deciding on Apex. The facility is very clean and safe. Memory care is a tough decision to make but the entire staff has taken any guilt feelings we had out of the equation. Their communication with the family is awesome and they are easy to contact or at the least respond promptly. I would recommend this facility for assisted living (we did a very tempory stay) or the memory care for any family looking a clean, safe and accommodating facility for their loved one.

The community is very caring, compassion and has dignity. The staff was great at communicating, which was regular, and frequent communication. I would recommend to other families. It's the best that there is.

We could have not had a better experience! Mom almost never had to wait to get care. It was immediate! They would even sit in her room with her when she was afraid or lonely! Excellent care! It was a relief to know there were 2 caregivers, not 1. [name removed] were informative and kind to all family members visiting. Family felt welcome to come by at any time. It couldn't have been a better experience all around! There is no better choice! The care from both caregivers was loving and caring. My Mom rarely waited for help. The food was very good! The entire home was always shining clean. If someone wet the bed, they were changed and cleaned immediately in a loving way. I had not experienced this level of care anywhere else!