Spring Arbor Management, LLC

Both my uncle and I who picked out the place for my Grandma, we really liked [name removed] and [name removed]. How friendly and down to earth they were with all the residents. When we toured the place they treated the residents like people instead of a number.

The staff are great to work with. If you have any concerns, there's always somebody that can help. They always have activities to keep my dad occupied and happy.

Received 2 recommendations and one was exactly the location we needed. From our initial visit, the staff was available & helpful with every question & detail that we had. Every visit I've made, the facility was clean, orderly & residents smiling.

Absolutely a 5! Spring Arbor is wonderful. We highly recommend it. We love and miss the staff there.

It was such a gift finding the Shores of Lake Phalen for my loved ones. From the great leadership exemplified by the Executive Director, to the exemplary care overseen and administrated by the Director of Nursing & support staff, I know my family members are in the best hands possible. Without a doubt, my grandma’s quality of life was enhanced by moving to The Shores of Lake Phalen, and I am beyond thankful to all the caregivers. The Director of Community Relations goes above-and-beyond for the residents, and I don’t think you could find the same devotion and genuine care at any other site. Thank you, Shores of Lake Phalen!

Love this place! Everyone is so friendly. They keep you well informed on any changes they make on the patient!

Affordable, good staff, nice apartments good food. Lots of activities. My parents have been there for two months. They have received good quality care. They have all the amenities they need in their apartment. I visit them after and the staff has always been friendly ans accommodating to our needs. We are pleased with our decision to move them there.

Spring Arbor is a wonderful, clean and cheerful environment that feels like home. However, the kindness and excellent communication from staff is what makes it a great option when family members start to need more help.

The staff here go above and beyond to ensure residents are enjoying life and well taken care of. And I have never seen it anything less than pristine. When I am visiting I always see several moments between staff and residents that warm my heart. The Director of Activities, [name removed], also takes time to make sure the residents get out and have fun! I love it here and feel grateful to have found it.

I have other family members in assisted living centers and all family that visit mom say the same thing. Everyone here is so helpful, pleasant, talkative, smiling and my mom cant say enough about the care, compassion, therapy and community she has had at Spring Arbor! The leadership has been phenomenal in helping navigate the complexities of my mom’s diagnosis and have been supportive not only of her but of me as an only child who has always been extremely close to my single parent mom. I know that my God put Spring Arbor in my path and can’t thank Him or them enough!

I appreciated the help of staff to answer questions about the facility and the options available. My grandmother has appeared to have settle in well and has already enjoyed some of the facilities planned activities and events, which is a huge improvement from her prior activity level. This was a very difficult, but needed decision for my family to make. I am thankful for the information provided by [name removed] and the help in the transition during this process.

I would definitely recommend to others and have already done that. The staff is very caring. Like the smaller environment and the activities they provide.

My visit to Spring Arbor of Kinston introduced me to welcoming and knowledgeable staff, a clean building, and friendly residents. The staff are committed to meeting the needs of loved ones and families with expert care. Leadership believes in caring for the residents as if they are one’s own family!

The staff are friendly. They know my name when I visit and are super happy to see me. They help me whenever I have a question or need information. The activities are fun to be apart of and the facility is well kept.

Spring Arbor of Cary was such a clean and inviting community as soon as I walked in the front door! The staff were very friendly and welcoming. There were also residents engaged in a music program in the living room and were happy!

I enjoy living here. I like the activities and being able to walk the walking trail around our community. I enjoy bible study and the friends I’ve made here. I would recommend Spring Arbor of kinston to my friends!

The people that hold a position here and I like them very much! I enjoy activities and I love meeting new residents and helping them move in and adjust to our home! I love the friends I have made here.

Even before we moved my Grandmother, the staff was very compassionate and eager to assist with all of my MANY questions. They never seemed bothered by my never ending questions. They made this transition pleasant and family oriented. I highly recommend them to anyone looking a family like atmosphere for their loved one. From the administration to the custodians, everyone is so kind and understanding!

This a wonder place to find your next chapter in life. Their team is always warm and approachable. I can not say enough wonderful things about this community of love who has a senior focus mindset who always puts their needs first.

Our move was easy & made simple due to staff & all concerned. This is a tuff time for my sister due to her mental condition. I feel she is in the right place for her needs now & the future. Thanks for your help.