Spring Arbor Management, LLC

It is a very nice, warm place. The staff is wonderful and caring. It was a very friendly place. My loved one was here for a short amount of time. The staff was kind and generous with my loved one. Due to medical conditions we had to bring hospice in, and it made it so helpful for the end of life of my love one. The community supported me through this difficult time. I was totally pleased about this community especially seeing it sight unseen.

This feedback is based on one visit to Spring Arbor for a tour. My father, who is looking at assisted living options, chose to begin his search at Spring Arbor. My siblings, my father, and I were met at the entrance by Cathy, who hosted our visit. After a quick temperature check and answering a few questions to help determine if we posed a Covid risk to the residents Cathy led us to a conference-type room where she introduced us to the Spring Arbor community and its offerings. We found her to be very professional, well-informed, and able to relate to my father patiently, without being patronizing. She was thorough in answering all of our questions and in addressing our concerns. The areas of Spring Arbor we visited were nicely decorated and seemed to be very clean. A number of residents were out and about, and several were participating in a craft activity in the community room. Our initial impression of Spring Arbor is positive, especially as compared to two other assisted living facilities we toured several years ago. My father had planned to visit another facility before making a decision, but after seeing Spring Arbor he paid his application deposit.

We chose Spring Arbor because of the location to family and just the overall interaction with the staff during our tour. They went out of their way to make the move in transition easy. We get emails regularly and with covid they have been doing more frequent communication if anyone tests positive, so they are really on top of that. They also text me every now and them from staff with pictures or updates on my mom, they are very engaged from what I have seen. We haven't done much with the facility other than arms length transactions because of covid, but they have been wonderful and we have been very happy. I would recommend to others looking.

I would highly recommend the community. There has been no COVID cases here. The staff are prompt in answering the phone. They are quick to find answers for questions over my loved.

A very useful virtual tour. Saw an actual vacant room in the assisted living section - adequate space, good arrangement for kitchenette w/microwave & stove, bathroom. Saw the various activity/common areas - plenty of space for a variety of activities. Saw dining room and a sample menu. Facility all on one floor, lots of space to walk. Staff seem friendly, but taking good precautions to prevent COVID infection.

The community takes covid seriously but will go out of their way to be accommodating. They take the safety of the residence very seriously. The community is neat and clean and I would recommend this community to others

We were able to help my loved one fix their room up. Due to the pandemic we only had a brief period of time to see our loved one under controlled circumstance. The staff has been good at giving us instant and constant updates of our loved one. The welcoming of my loved one was amazing! You can tell they put their residents first.

The community went above and beyond to take care of our loved ones. The community had a good covid plan and did an amazing job keeping the residence safe. I would definitely recommend this community to others

We chose Spring Arbor of Crofton because of where it was located as well as it looked like a newer facility. My mother is in a 1 bedroom and we are very happy with the size of the room. The activities director is always engaging my mom to do activities and she has just been wonderful. We are very pleased with the knowledge and helpfulness from the staff members and would highly recommend this community.

The rooms at this community are above average.

Kept yourself alert to things, and on top of things. They were always on top of any issue I brought up. The staff turned out really communicating well but they were a little pricy. I felt secure with my dad being there. I would recommend this community to others.

We chose Rosewood Village because she needed assisted living and they specialized in that. It was also very attractive and the staff was very friendly. It appealed to my mom and she is the one chose it. The room sizes here are very generous, even though she is in a one bedroom, she has a nice large bathroom and a kitchenette galley and that is the smallest room that they have to choose from. Her favorite part about the community is the staff, they are very attentive with their 1 on 1 care especially with COVID. I would absolutely recommend.

The staff at Spring Arbor is fantastic! They are always friendly and take great care of the residents. My Mother has been there a few years and I never have to worry about her care. I would highly recommend Spring Arbor of Wilson!!

This is the best selection we could have made for my father. My family only had 3 days to select a community and this was the top of our list. Spring Arbor is the cleanest, brand new, and the residents raved about this community during our tour. This spoke volumes to us. They have memory care side and independent side. They have activities for everyone in the community, including the memory care side. Just recently the community had a Halloween Parade, and it made the news. They have lots of activities for the residents. There has been no COVID cases in the community, all the staff tests have come back negative. The staff is wonderful with communication to the family with any questions, concerns, or updates about my dad. The community is currently owned by HH Hunt, and I recently received a letter in the mail with a possibility of selling the community.

Beach House - there is no harder task than finding the right place for your loved one. Fortuntely we found Mom's place at the Beach House. It is beautiful and all the staff is loving and kind. The care is excellent, gourmet food, and the schedule and focus revolves around the residents. It is impeccably clean & the grounds are beautiful. When moving my Mom to the Beach House the staff put me at ease and made the transition seamless. Beach House has a passion for providing the best memory care. Thank You.

We chose Spring Arbor because the cost was comparable to everybody else, the cleanliness and openness of the facility, the attention the staff gave immediately, and the activities provided. It is also a very homey environment My mom is extremely active here, they have a lot going on. She runs bingo and does the bible studies etc. My favorite part about the community was that when we could go in, it was enjoyable to have large rooms open for visitation, they were decorated beautifully. The staff members are always very accommodating as well. We have been very pleased and would absolutely recommend this facility.

The community has not had any COVID cases at all. They have 65 staff and residents during this pandemic time. The community designed a way for the residents to eat together in the dining room during this time. The community does give military discounts. I would highly recommend this community. When I need to go into a community like this, I would want to go here. They have a new director and she is great. The cottage side is their memory care side, and they have their own director for this side. They are phenomenal with memory care. The staff does everything with a smile. They have another side that is more on the assisted living side. The activities include drives on the bus, happy hours, jazz music, art, and painting. They even send pictures to me of my loved one doing the activities. The activities director took my loved one for a walk, and my loved one asked if she would be his friend. The community had a senior living community week. They even had a casino night and other activities to entertain the residents. During the tour we had residents come up and tell us that our loved one would love it here. There were other residents to come up to us on the tour. The community is new and very clean. My mom is about ready to downsize and I have told her multiple times about this community.

The staff was great during the time my loved one was there. My loved one decided to participate doing puzzles. The community had several activities for residents to participate. I have no problem with putting a loved one in the community again. I would recommend you speak with [name removed]. The director came to see my loved one at the hospital, sent cards and even sent sympathy cards to the family. The director even would keep in contact with family members, and kept following up when my loved was in the hospital.

It is highly recommended this community. The number one priority is the health and happiness of the residents. They go out of their way to see to special needs. The community accepts a cat for my loved one. Due to COVID that are able to assist my loved one in feeding the cat, the staff is willing to assist with this activity. They even take the time to feed my loved one.

I am so very grateful for Spring Arbor in Greensboro. We had to find an assisted living residence that provides memory care for my aunt on extremely short notice.(less than 48 hours) I received a referral to Spring Arbor and [name removed]. We were absolutely blown away by the environment in the first five minutes of visiting. They made the move in process exceedingly simple and convenient. The staff and administration of Spring Arbor consistently delivered thoughtful feedback and exceptional care for my aunt. The programs that are available to the residents are top notch and engaging too. I was constantly kept updated on the care that was provided and it was so convenient to visit any time I wanted. As time progressed and my aunt needed additional care, the staff was top notch. They also work hand in glove with Hospice and over the last several months of my aunts life, she received amazing comfort, care and love. I appreciate the accommodations of the needs of my aunt and myself. Spring Arbor gave us a wonderful last four years with my aunt. They were a blessing.