Sinceri Senior Living

They have been fine with my mom. The food is good and mom enjoys it. She can not walk a lot so going to the dining hall is a little hard. The community and moms room is always clean. The staff is good with mom and they try and help as much as they can.

I toured this community for my mother and her needs. The tour went well, and this is a nice place. The staff was kind and friendly to my family and I. The community from what I saw looked nice. and appeared to be well maintained. It was a nice experience, but their prices were way too expensive.

We toured this community that was still under construction. The staff was nice and they were able to answer the questions. They were nice but were not able to let us know when all improvements would be completed. I would recommend the community from what we saw and suggest that others seeking out the community for a good place for a loved one.

I scheduled my tour through a place for mom link. However, the person who was supposed to give me a tour wasn't working those days. Apparently they had no other person to give me the tour. I wasn't sent a packet, like all the other places did. I did walk around and spoke to residents. One nice man even invited me in to his 2 bedroom cottage. It was beautiful. He and his wife were happy there. I then walked around the outer place and there were cobwebs everywhere, and algae on the white picket fence. I still haven't gotten a tour. I felt for the amount of money this cost, it should have more interest in maintaining it. I just didn't have a good feeling. I was ignored when I walked in, it took a few minutes for them to finally address me.

This community seemed a little more institutionalized than the other ones we looked at. It was clean, however it is an older building. The staff we met were nice.

Great community. Very pleased with all they have done for us. Everyone is very kind and helpful. Wonderful experience.

I liked this community. It appeared to be very clean and taken care of. The staff does not seem to be as attentive, The staff has changed a little. This is not a secure community that I needed for my mom not to be able to wander outside. I did like the staff and the clean community.

The Nursing Staff gave my father medication and had a bad result. They called the paramedics, who stabilized him and left. The staff did not contact us, his family. The next two nights in a row they gave him the same medication and got the same bad result and had to call the paramedics two more nights in a row. On one of the days I visited him and his IV site from the paramedics visit the night before had never clotted and was oozing and had soaked through the bandage and to his clothes from armpit to waist. On the third night he was transported to the hospital. No one thought to question the medication or consult with his doctor. It took someone 20 hours to notice he was no longer at the home. Upon being released two days later, we returned to the home. to fine no one had cleaned his room, there was food by his bed from two days ago. We talked to four different people, a nurse & three others, none of which knew that my father had medication issue and had been in the hospital for the past two days. The staff, although friendly doesn't communicate with us or each other very well. We took it upon ourselves to check to see if the Nursing Staff had the new medication schedule for the hospital, they didn't, we had to give it to them. If we had not checked, they would have given him the same medications that caused him to go to the hospital. We also found out they only have one nurse on staff at night for 3 buildings worth of people, including a "Skilled Nursing" wing. They also have not Doctor on staff or on call. We are not pleased with the care and will not recommend this place to anyone. We will be leaving.

My mom is happy here. The staff are friendly. The community is new and very clean. They offer my mom great activities to participate and enjoy. Others might like this community.

Anyone can walk in the bedrooms because there is no locks on them. My mother needs to feel more secured. It would be nice for her privacy as well. My mother really loves her meals they are healthy and well proportioned. The staff are all nice and keep in contact with the family. One of the things i really liked was the positive atmosphere that is felt here.

The layout of the community did not convince me very much. I also couldn't feel that warm family feeling that i wanted to feel when i walked in there. My tour was very quick but all the activities, amenities and meal plans were explained to me. The tour guide did a good job and was very knowledgeable. During the tour the community was up-kept and clean.

The facility is very nice and the staff are friendly. The call light buttons on the necklace is great fro easy access to help.Disappointed when a special diet is ordered by the doctor that it is not available. I think low salt is a needed addition Also gluten free is also very helpful. The communication with us as family is lacking. There was a significant change in my family member's condition and I was not notified. Definitely undermines my trust. I only find out things when I come and ask. Therapy is pretty minimal. Disappointing my family member who needs strengthening. Lots of activities available and that is great. Perhaps more variety of games . Bingo all the time get old quick.

The staff all seem to be very nice.

It has been a bit of an adjustment having Mom move into Farmington Square not only for her but for me. Moving her in I've had certain expectations on the level of care she needs since she has alzheimers and I am not completely happy with certain events that have happened. I am paying to have Mom's hair washed since she tends to forget and it seems as though the staff have forgotten as well. She fell in the parking lot and was sent to the ER and you would think they would have some type of transportation for her to return home but instead she rode home in a taxi! I'm not sure how this will work out but I know that it can only get better.

Elmcroft was $95/day (avg. $2890/mo) w/inclusive costs for bathing, diapering, & adm. meds, which is quite nice compared to the other location toured. However, the patient hallway carpeting, etc. did not seem as clean as the other location toured this afternoon. The bathrooms at Elmcroft are not so great for sharing because there is no storage for towels & very little space for personal toiletries other than a small mirrored medicine chest. The shared rooms were rather minimal in size and would be more suited for people undergoing temporary PT. I could not get a link to reviews for Elmcroft w/o giving my name & number which I had already given to A Place for Mom. The staff was very cordial. The lobby, game, and dining room(s) were very nicely kept.

We left the facility because the care was bad there. I couldn't leave my mom there knowing she was not being cared for and I could not be there with her everyday all day. They were in the process of making changes so I'm sure it has gotten better there.

Toured place, it is ok. Nice people.

Average

The main thing (which I think is true of most of these places) is that the ratio between staff and the residents is not as good as it needs to be in order to give the residents the one on one special attention that would be optimal. Other than that they have been very good. The place is very nice and the staff members there are very nice, friendly, and helpful.

Nice facility but set up as combination of studios. No kitchenette.