Sinceri Senior Living

This place was nice. Rooms were set up a little strange but workable. Had vegetables on the menu. The one turn off was when I walked in it had an 'old people' smell to it. That was not good.

I had a tour recently was very impressed. Had a good feeling the whole time I was there. Everyone seemed very happy. It was so informative. Just started looking to find the right place for my Mother and I found it.

Family members have been at this facilty for more than a year. We have the usual problems...lack of communication, management turnover, staffing issues to the point they had to use agency people. The facility is attractive and there is new management in place so I hope for the best. Change doesnt happen overnight. The food is very hit and miss and the employees agree. Some caregivers are great and others are not dependable. Same goes for the nurses. However, with that said, the staff went the extra mile taking care of my dad when he passed away. It is all inclusive pricing but is high compared to other places. I am very involved and come almost daily.

Older building, updated. First impression-lobby-residents looked very depressed. Lighting dim. Extra charges for pets, dinner trays delivered to room. Staff we saw did not engage us, other than [name removed] who gave us the presentation and tour.

Nice location ,comfortable setting ,nice assited living area. We need closely monitored living area for memory care. Very nice personnel.

Very dissapointed that there was no prepared to meet me for the scheduled appointment and give me a tour. Eventually, the nurse on duty took time to tell me about this facility and provide a tour. This place did not seem as tidy as others I've visited, and it had a strange smell. The apartments are mostly studios and deluxe studios, with a little extra room for a sitting area. The 2 bedroom apartments are nice, but very expensive.

There was a construction hold up when we took a tour but it’s a brand new facility, which is what we wanted. They were what we wanted location wise but they weren’t ready when my Mom needed to move in so we had to choose somewhere else. The facility is big and has a lot of residents in it. The person that took us on the tour was okay. The representative that we were originally supposed to meet with forgot that we had the appointment and had to call someone else to walk us through so the person that wound up taking us on the tour didn’t really know as much about the facility as the original representative might have. It in no way negatively impacted our decision; however, we decided to go with a different community that had openings immediately.

Large square. Nice facility.

Large square. Nice facility.

I toured here when trying to find a place for my dad and I didn’t like it much. It’s old and it looks like a hospital hall when you’re coming out of your room. It doesn’t look like a living area. The facility was clean but the halls were very narrow and the rooms were dark. The living area was very limited and I don’t see how you could do many activities with people there. It’s a smaller space and I know it’s been there for a while. The dining area was very small and just off the main hallway. Just from my impression, it felt depressing. I don’t like to be closed in or in a place that’s not bright and that’s what this was.

In the last four years, the entire character of the facility has changed. Before it was definitely dedicated to the residents; in the last several years, changes have been made that definitely point to the bottom line being the companies priority.

I visited Farmington Square on October 6th after business hours, unscheduled, and the staff very kindly took me on a short tour of one of three homey cottages. The community seemed happy to see somebody new. I also got an intake interview and talked with [Removed](I think) for nearly a half hour. They were gracious with their time.

Evacuated during Hurricane Harvey, should have been notified with more time in advance, but still went ok.

I like the people who work here. My husband and I like our room. We love Happy Hour and residents here.

We toured a few different communities and this one didn't overly impress me. I didn't get the feeling it would be the right choice for my grandparents. The staff seemed nice however there was no follow-up after the tour. The community appeared clean.

Personnel were helpful and well-informed. The layout of the building was confusing to get around; my mother who has memory problems would be getting lost all the time. Not a good choice for her.

I love the residents.

I spent a lot of time researching communities before placing my mom. I didn't spend a lot of time on this one because they don't offer memory care. The staff seemed nice and the community was clean .

The tour was nice at the Elmcroft of Rivershire. The director who gave us the tour was very hospitable and even gave us cookies wrapped to take home. It is an older community and it seemed more institutional. There was a very small uncovered outdoor area for the residents. We were looking for a more interactive outdoor area for our loved one.

I had a short experience with this community. I only had a short time period too make the decision about where to move to my mother too. I did not feel they were very able to quickly accommodate us like I needed. I did find another community that was able to accommodate us.