Sinceri Senior Living

The tour was nice at the Elmcroft of Rivershire. The director who gave us the tour was very hospitable and even gave us cookies wrapped to take home. It is an older community and it seemed more institutional. There was a very small uncovered outdoor area for the residents. We were looking for a more interactive outdoor area for our loved one.

I had a short experience with this community. I only had a short time period too make the decision about where to move to my mother too. I did not feel they were very able to quickly accommodate us like I needed. I did find another community that was able to accommodate us.

We toured this community. We did not like that they when I arrived that the staff did not know me. The community seemed to me clean from what I was able to see. They had activities that were going on when I arrived. I was not pleased that no one was available to assist me with the questions of what care is available.

My parent was not happy with what they saw in the community. I let them be apart of the decision making. The room that was shown did not feel like the right one. We also saw that the residents here are more further along with their dementia and alzheimer . My parent know they would not be happy here.

I am hoping that as time goes on things will improve. Mom has only been here a few weeks and it has been a major adjustment for all of us. She is doing good now, however, there were difficulties with transitional paperwork which lead to confusion of care she needed or didn't need. The scheduling of bath/shower times could be adjusted to be later in the morning instead of 4 am. The maintenance staff could be a little more helpful when asked to do something. The food seems to be ok.

Nice, but couldn't deal with my uncle's condition.

The staff was cordial and answered our questions. The place was clean and well maintained. We were looking for something with a bit more modern feel.

My grandmother lived here for a little over a year. I feel that overall this facility is very nice and provides good care, but has room for improvement. This would be an excellent place for someone who is still fairly independent but may need a little supervision or help. However, in my experience, it is NOT a facility for those with complex medical issues, even if that person is ambulatory and independent with ADLs. I think that the staff, while very nice and accommodating, do not have enough experience to identify and handle medical emergencies. Also, in my experience, timely communication and follow-up with family about loved ones' immediate needs could use improvement. We also had some problems with paying for extra services, but those services not being completed. PROS: nice, new facility, plenty of activities, good food, holiday gatherings with resident's families, staff is friendly, location and proximity to hospital/interstate/points of interest CONS: lack of staff training in emergency situations/how to identify when resident needs medical attention, communication and follow-up with family, paid amenities being completed

I like the care from this community. We like that the community is very clean inside and out. The staff is friendly. They need to work on communication skills. The level of care is not what we expected and some improvements are needed. We have noticed that a few things have not been attentended for my mom, like water and some personal care. We would hope that this community would work on some of the improvements. We would recommend that families tour this community for the care of a loved one on their own.

I took my mother our of Autumn Leaves of Pearland because they did not take good care of her. She would fall a lot and they would just pick her back up instead of making sure she was not having a heart attack or something. It was just not s a good experience for her, they have a lot to work on.

Cost A BIT too high for MOMS sustained Income

I didn't like the community and I did not get a good feeling. It needs to be updated and when I went into a room I saw they don't provide a bed and dresser. Activities are available to those who want to participate and they do not encourage to resident to participate. The gal was nice but I was not impressed with the facility.

My Mom is [removed] and she is a resident as Walnut Creek. She is very comfortable there and enjoys the many things that Walnut Creek offers. However, there needs to be less turnover of employees. Pay more money per hour and you will keep the CNA's. In my opinion there needs to be a unit secretary at the nurses' station at all times from 6a.m.-6p.m. Many family members need to ask questions, get information, and also give information so that the communications are better. Often times you can't find anyone to tell you the information you need!

I had a pretty nice tour of this community. It is a good community, and the staff was very good. From what I saw the community looked nice, and well-kept. I enjoyed my tour, everyone was kind. Unfortunately their prices were to expensive for my grandfather's budget, but my tour went well overall.

I feel that this community is severely understaffed. The residents are not getting the care that they need. The Director of Nursing is very rude and unprofessional. When I have an issue she tries to throw the blame on others. The community is clean and neat and we like that. The food is good and appropriate for the residents.

They are understaffed they need more people. It is not quite as organized as it should. Her treatments go well when they happen. I think a lot of the issues would be resolved by having more staff.I visit her twice a day and I think the food is pretty good. We chose this community because we felt it was more capable of meeting her care needs. I do think they had more staff when we toured the community. They have had some turnover since she moved in. I think if anyone is considering Aspen Ridge they should do their own research and make the best decision for the individual they are looking for.

My family and I toured this community for my brother, and his needs. It was a nice experience, and everyone was very kind. The staff was friendly, and our questions were answered. From what we saw the community looked clean. Everything went well, our tour was a nice one.

After having the tour here I felt this was not going to an option for us. The ceilings were low and it was dark through out the community. It felt like it was enclosed, almost like a [Removed]. The staff that I saw were not as friendly and welcoming like other places.

I had a nice tour of this community, I had no issues with it. The community looked nice, and tidy from what I saw. The staff I came across was kind and courteous. It was a pretty good experience, but it was not the community for my mother, and her needs.

The place is very nice. My mom feels like she needs a little more help when going to the bathroom. People are also going in her room and eating her snacks.