Sinceri Senior Living

All my interaction have been positive.

I love this place! Being surrounded by nature is so lovely! The people are so kind and friendly and welcoming. They are very good for me. I downsized and planned my room before I came,; I have room for everything I need and momentos I love as well.

The staff is excellent. The community as a whole is friendly. A place I will consider when my time comes in a few years.

Friendly and helpful staff. Special outings included with residents are activities. Other friendly and easy to get along with.

The facility and staff are willing to work with you and you just need not assume how things are, but ask specific questions for the correct answers. And they do a great job once the know your expectations and the reality of their capabilities. Room sizes and amenities are very good.

The staff at The Pines on Carmel Senior Living have been very friendly and helpful. The draw back is too much turnover. I'm not sure why. If it's treatment, pay or just not the right fit. The housekeeping is okay. It took awhile to get a schedule for cleaning and laundry set. You have to be proactive to get results. Overall, communication with the family is good. The move in process went very smooth, thank God. When my dad passed in November of 2023, I had to move mom into a single room. The staff was super accommodating. We are very happy with her new apartment. Unfortunately, the maintenance person left shortly after the move. No reason was given when asked. He was great. Still waiting for a permanent replacement. The meals are good. It is a nice variety. My mom has GIRT and they are working with us for meals. Again, you have to be proactive. Suggestion for improvement: They need to sit with corporate and figure out why the turnover of staff. If they had more consistency, there would be more structure and better care all around. They had a bus and driver to take residents to local doc appointments and stores, which was one of the things that originally helped make our decision. This only lasted a couple of months. No more driver or trips. I spoke with the Director and she said she was going to look into getting it back and running, but nothing in months. I guess I have to follow up. Thank God my wife takes my mom to her appointments. I don't think my mom could handle it if she didn't, but trips to the stores would be great. I would recommend the facility, but be prepared to be an active advocate for your loved one. It takes a few months to get things in place with the staff and payments. And then ... guess what... you still have to constantly keep on top of things. This is our second community (first in NY) before the move to NC. Same advice for both. Pray and communicate.

I have a niece who comes in every other Saturday. She likes being able to visit with an overnight stay on an ongoing basis. She also likes the availability of meals and their modest cost.

The main concern is that they are understaffed at Walnut Creek, which is probably a problem everywhere. The staff that they do have, however, is proficient, caring, and friendly. Mom enjoys the food, it's fresh, tasty and very nutritious. And if there's a food she doesn't like, they gladly make her something else. We would recommend the facility.

Clean overall, though the floor in my mom's room are sticky sometimes and laundry can get backed up. I love the staff. The nurses and caregivers are kind and personable. [name removed] (front desk) is amazing. Nurses are attentive and take good care of my mom. Mostly good; sometimes repetitive. My mother does not take initiative to participate, but there are lots of activities available. The caretakers often encourage her to participate. The base cost is very affordable. My mother has lots of needs so the add on costs are expensive.

I am currently a resident at Olympics West Senior Living and my experience has been very good so far. The friendliness and staff are great. The cleanliness, care services and food are good. Overall, I would recommend Olympics West Senior Living to others.

I would recommend to others.

Overall good experience here. Some laundry concerns and would like room cleaned more than weekly. We will change this in his care conference. I eat lunch or dinner here often with my husband in the dining room and enjoy myself.

They are very short handed, cannot keep an eye on all of the patients. My mother has fallen numerous times, once sending her to the ER. The staff that are there are amazing! Always smiling and loving.

Care is excellent , great atmosphere , compassionate caregivers, excellent food, overall a wonderful place for your loved ones if they must be away from home

I'd say they try and do a good job with a tough situation, I would recommend.

Staff at Mulberry is super nice. Their activities were fun, inventive, and kept the occupants engaged. The food is good and hot. [name removed] I think was activities director at Mulberry. She was wonderful. We did look at Mulberry memory care and was totally depressing and little activity

We have a unique situation in that my mom is in Memory Care and dad went there too just to be with her. I would like to see more dementia specific care for her, but often my dad doesn't let her go out or let them do things with her. So it's hard to say. The food is very good. Most of the sides are really good.

We are much happier with Briar Glen then our loved ones last place. It is mostly pretty clean and the staff members are very friendly.

2 price increases in a year Don't get any updates Activities were better in The beginning Room not cleaned as well as beginning Just as she moved in Another Corp took over and I believe is was the one who had taken over Where she was and was Not happy with them Also turn over in staff Lately so not sure what is happening Considers changing again but that just causes more confusion For the resident They did work with us Though on the rate increase after I told them 2 on a year was not acceptable For now it ok

My loved one is currently a resident at Olympics West Senior Living and overall, the experience has been very good. The cleanliness and friendliness are good. The staff and care services are also good. My loved one is doing well.