Sinceri Senior Living

I would rate everything a 4. They are very prompt answering questions, keeping family informed and if we have any concerns they address the issue right away. I'm very happy with how they take care of my mother. She has dementia and can be very difficult to deal with at times. The staff is very kind and treats her with respect.

The staff I liked. The administrator didn't want Bernie so he was there on a weekly basis as respite care. At the start of the 3rd week he fell, then he couldn't walk. Hospice sent him to hospital and we also looked for placement elsewhere. He ended up at [facility name removed].

Staff here knows everyone by name ... all 200 of us. Cheerful atmosphere. Our location in the woods is a plus. Several different apartment layouts. 4 "wings" and 3 floors to choose from. Price is all inclusive. The bus here has weekly out to lunch trips on Tuesday's and shopping every Thursday. Also the senior shuttle from Menomonee falls is available daily for $2 for shipping or appointments. Happy hour every other Friday with appetizers. Exercise daily. Games daily.

We brought her there on a Saturday on [date removed] and she passed away [date removed] so we really don't have any experience but they were very nice for the one day she was there. The Myrtle Beach was very helpful. They listened to what we had to say. They were gonna help out with her favorite foods. I just wish she had gotten to spend more time in there.

The facility is beautiful. I believe there was a management change just as my husband moved in and some other staff members left and there were some staffing challenges especially in the dining room and housekeeping. We were very disappointed they didn't replace their Personal Trainer. Medical care staff was superb! Nothing to do with The Vero, but my husband started out at [community name removed] and it was horrible. Everything about it was awful. Dirty, terrible care, awful food, and terrible management and over-medicated residents!!!

I'll give them 4 1/2 for all of them..My mom was only in there for about a week because she died then so I don't a lot about them. But I liked everything I heard and saw.

The facility is well maintained and the staff is well equipped to handle any personality type they meet. The overall experience was a 4 because there was one of my father's childhood toys that was taken and never returned. It sat far back on a bookshelf and would not have just fallen off. The issue was not resolved.

Great staff but sometimes short-handed. Staff was friendly and caring, but there were days when short staffed affected their efficiency. I liked the fact that rooms were furnished. They also give a 5% discount for veterans and their spouses. Visitations were not restricted.

My MIL has only been there a few months. She seems to be happy so far. There has been a few things that need to be dealt with. Their van has broken down, so no field trips or rides to dr’s appts. Sometimes the food is not always up to par or they run out of items. Her toilet needs to be fixed/replaced. But mostly minor things that will hopefully soon be corrected. She seems happy there so far, so that is a huge plus

Cleaning details like on the glass walls of the dining room and also on the windows… I recognize people probably touch those areas however it seems like they're always smeared. The communication between the nurses/doctor/care providers concerning your love one falls through the cracks! It seems to me that they need to have consistent scheduled meetings to update all members on a patient. We have had a few incidents where the medication was increased by our doctor and was communicated, but was not followed through by the Care Provider at Stone Ridge. These are the primary reasons for my rating

The nurses are good about keeping us updated on issues or events that occur. Staff always friendly. Had issues with getting cloths washed on a regular basis. Have to request the room to be cleaned from time to time. The meals are average.

The friendly staff and the how clean and nice facility is. The restaurant seems to be a very nice addition and my sister really likes the food. The amenities are nice the hair salon and nails and the therapy available

Creekside Alzheimer's facility was very helpful with my father's short term memory issues. They got him out of bed and involved everyday.

I like the homey atmosphere and décor. One thing I was expecting and was told would happen was matching my mom with another person when she moved in to help her transition. That didn't happen. Maybe because she had to be in quarantine for COVID? Not sure. My mom is pretty good at making friends though. Overall we are very pleased. The staff is very friendly and responsive.

Quality of care the assistance are amazing administrators could be a lot better management seems lazy the food staff is great bottom line management sucks along with housekeeping CNAs are fantastic along with food service.

What I like the most about Magnolia Springs is the clarity in the services they can and can't offer. For example, they can handle a single person assist, but not a 2-person assist. Yes, I would recommend this community to other families.

It is very clean and the staff are very nice. My mom is in memory care there and the food is good she really Loves the desserts. I think more activities could be done with the people in memory care.

The Arboretum has proven to be a good choice for my wife's brother. It is a well maintained facility with ample activities for residents. We like seeing residents socializing throughout common areas at all hours. Staff is welcoming. Orientation was thorough. Their wellness check system reassures us that someone is making sure he's ok. Since moving in, he is eating better than he did on his own and raves about how good the food is. We consider the Arboretum to be a good value at a manageable price point.

We have had a pretty good experience so far. My father has been there for about four weeks in the assisted living. The staff are very friendly and helpful and check on my dad frequently. The facility is kept very clean and the food is good. I think more activities geared towards men would be helpful. My father isn’t much of a bingo or game player. He does appreciate when the pets come to visit. I also feel that there should not be a charge for bringing trays to the patient’s rooms when they don’t want to go down to the dining hall. But overall, it is a very nice facility.

I keep moving more things into this lovely place. The people are very friendly, both the residence and the staff. This facility is clean. My view is spectacular. If I had any complaints, it would be that I am living here in independent living and most of the residents are older andin assisted living. The food is mostly good. Breakfast is always. Excellent. Lunch is usually good. Dinner is mostly good, but there have been a few that were not so good.