Sinceri Senior Living

Very nice, very accommodating. Kim spent a lot of time talking directly to D to engage her. Lots of activities every day. More professional feeling in its setup. D's concerns that it might be too 'uptown' compared to Bellaire. Dining room options seemed much better. A lot more residents were out in the facility, but it was also lunchtime when we were there. Like the idea of the respite care as a trial run if so desired.

My search began with online with 'A place for Mom' in October 2013. They were very helpful in giving me a list of facilities near my desired location and budget. They set up a tour at Elmcroft of Sagamore Hills with my family and Mom. The staff there is very friendly. They explained the facility, rooms, features, and activities. We ate lunch to try the food. It was very tasty and good portions. After careful thought we selected Elmcroft to be Moms new residence. She has been there about 3 weeks now and is adjusting well with no complaints.

Great place, friendly staff

We really had a hard decision to make because my husband and I liked this one and another one very much. Both had different strengths and weaknesses. At the Terrace, they offered a lot more trips off campus. They had a lot more variety in shopping and entertainment opportunities. They were taking people to baseball games and such. It was an older facility. It was meticulously clean but it was showing a little decorating age. Everything was in great shape but everything was older than the other place.

I'm very pleased with it. They seem to keep my mother-in-law active and they do less medication more activities. My mother-in-law grew up on a farm and always had a garden. They provide a place for a garden and now she's growing turnips. It's a small, 4x4 patch. The first few times she didn't remember she had a garden but she just talked about it the other day. It's good they encourage them to participate in activities and stay busy. They're clean too. It's a constant chore on their part to keep the cushions and things clean. They will go to the point of having a resident stay in a different room for a night to make sure their room is clean and dry. I think the value is good. It's seems a little high but compared to others it's not. I think we get our money's worth. Every time the make a medication change they call us and let us know. They seem to stay on top of things.

I liked Library Square because when my folks have to go from Independent to assisted living they won't have to move. I like that they can add services as they need them

Take so long to address concerns in some instances! most are helpful

Normally a great facility with caring staff. Keeps them busy and active. Weekends and after hours they are sometimes short staffed which causes difficulties in getting in and out. The food is good and snacks are always available.

This is a very nice community. The staff are very pleasant and easy to work with.

Really like the staff and the amount of them always around. It's been an overall great place for mom. Definitely choose them over memory care places like Hollybrook.

Very pleasant people and surroundings; I feel safe. Maintenance is very pleasant but I think understaffed…..food and atmosphere very good! It would be nice if breakfast was served; even if just the weekend! Soups are excellent!

Being part of a care facility is more involved than you think and you do have to give up some of your autonomy in care for your loved one because it is a big process with anything you want to do differently than how they have things set up regarding medicine or really anything. My mother was an occupational therapist so she worked in a lot of nursing homes and rehab facilities, and I helped her sometimes and she always told me when evaluating a facility. You should look carefully at what the other residents look like and if they look cheerful and happy and involved then that says a lot about the facility and that's what we saw at Myrtle Beach Grove. Also, the director at that time seems to really treat the residence like real people.

Duluth Heights Lodge is a clean, modern facility with a staff who are attentive, experienced, and genuinely care about the residents. The rooms were perfect size for my mother when she was there. She loved the woods view to watch the deer.

Willow Fork is a very nice facility, safe, and with hardworking employees. The chef offers very good and nutritious food. Sometimes they are short staffed and with a new director, they try to make it better. They offer parties for the residents and their relatives/caretakers. The rooms of the residents often need more cleaning. The facility is very well decorated with beautiful flower arrangements. It is a nice community and I give it 4 stars.

The cleanliness is a 4, with "5" for effort Memory care is a tough situation. People are incontinent and don't even realize they have a problem. Staff does everything they can to stay ahead of it, but there's only so much you can do. Each and every person that I encountered was doing their absolute best.

We were very happy with Briar Glen. They all knew my Mom really well and nothing she did seem to bother them. Mom was always clean and the facility was clean. We never really saw any activities going on with Mom other than the TV/Movie Room but that may be more related Mom's state and her unwillingness to be involved in other activities. They did keep her up and out of her room most of the time, which we think was good for her. Mom didn't eat really well but again it may be more related to Mom's state. Mom was there less than 3 months before she passed away, so we may not be the best judge but we would select them again. It was a good fit for her personality and they were very encouraging that we set up her room just like home.

What stood out is the Cleanliness of facilities, communication with staff and friendliness of staff, on-site rehabilitation facilities, location and accessibility,

Short staffed in housekeeping, the food is horrible- nothing is fresh, everything is canned or frozen. A choice might be bologna sandwich and canned oranges. Everyone is very nice, but they can't seem to keep up. There's a new director coming and we've been told that a new chef is coming and that nutritional guidelines will be followed. I don't like to bash them. Everyone is nice, and we are hoping things will get better.

At the beginning we were not very happy because of the cleaning of her room and the laundry not being done like it was supposed to be done. After complaining several times it got better. Most of the nurses and aids were very caring and helpful.

Most of caregivers are great. Empathetic and caring. Some are just there for the job and do bare minimum. [name removed] is the model every caregiver should have to shadow for a time to learn how to be caring, and thorough with cleaning and caring for patient. Overall we are pleased with care. I would love for you to talk to caregivers about not leaving dirty diapers and pads in trash cans in the room. Should always be taken out after cleaning resident.