Senior Services of America IV, LLC

I am pleasantly surprised with the services provided. The activities are varied with an emphasis on diverse exercise opportunities daily - even Sat and Sun. The facility has only one small elevator - a big inconvenience for diners on all 4 floors when the dining room is on the first floor. Residents are patient and have learned how to make this work, but at first look this is very upsetting. The fire hazard question loomed large with me until the fire safety measures were explained to me - multiple automatic fire doors on each floor and fire department main lines in the stairwell on each floor. The facility is also connected several times each year with neighborhood gatherings so residents feel that they belong and are important. Sidewalks are somewhat uneven, but Hawthorne probably can't do much about that. The alert necklaces should be replaced with bracelets as residents remember to wear them more when they put on on their watches and bracelets at the same time.

I am very pleased with Hawthorne Gardens Senior Living. The staff is stable, which is a really good indicator of the facility. I recently understood, that they have sold. So, I am hoping that her rate doesn't skyrocket. The staff are responsive to any requests that we have. She wanted to switch from dairy to almond milk and they were very accommodating to that. The chef even came out and asked her, if he needed to cook with it for the meals. They also added routers to the computers when she first moved in, because she was having some issues. I am a strong advocate for this facility. I just hope it stays the same.

They've been great so far. I would give them a five. The staff is wonderful, and she likes the variety of food, she likes that there is a choice. I don't really have any complaints at this point. They seemed to be pretty comparably priced to other similar quality places in the area.

Overall it has been a great experience and staff has been very friendly. Everything is excellent here.

They were great at the intake process. They were really helpful because it was a stressful situation and they went above and beyond, putting in extra time and helping to make it happen. That was the most outstanding thing, them helping get my step-mother moved in to the residence.

They did very well, we never had any complaints about anything. The staff was good, and it was a nice and clean place. It is anassisted living community and it worked great while she was independent. The staff members are extremely conscientious and respond quickly to any issues. They take great care .

APFM was great to work with. I was given a specialist, Karen, who gave me great options and choices and always had super follow up. I selected Quuen Anne Manor and have been extremely happy with the results for my dad memory care. I had to move my dad from the east coast to Seattle and both organizations made the move effortless. APFM is the only way to go when such crucial decisions have to be made for loved ones long term care. Thank you so much!

I met with Tawnia who was very nice and obviously very experienced. She was able to help me with crucial questions such as whether Medicaid would cover my mom should she need to reside in their memory care unit (sadly, it would not cover her there but only in the assisted living section). The rooms and overall environment here was by far the best I've seen yet and it felt very comfortable to me there. I could pretty easily picture my mom there. It's not as homey as home but for an assisted living situation, it seems really nice. I

When I began looking for an assisted living + memory care facility for mother, Queen Anne Manor was the top of the list due to location. When I compared & visited other facilities it became the clear choice. The size was right - not too small yet not too big. The range of assistance options was ideal. Mother lived for almost a year in an assisted living studio. When her memory and health problems increased, Anna's Garden Transitions (the moderate level memory care area) became the best fit. Living there has made her feel much safer, happier, and sharper. I know she is well looked after. The nursing team is especially outstanding. But I've been impressed by all staff. Everyone seems motivated by what's best for each resident. Bottom line, I highly recommend Queen Anne Manor.

It's been a great place so far. They have a very attentive, and caring staff, and very professional too. There are lots of activities going on, and the apartment is really nice. It's in a nice setting, it doesn't look institutional. It's a very nice white stone building. We are paying about the same for more than what she was getting where she was before. The elevator is the main way to get up and down and there is sometimes some waiting. They are really good people and they care about the residents. I get very quick replies to any questions or concerns that I have about anything and everything. We really are very pleased with them.

My mother was at Queen Anne Manor for a respite stay of two months. I am extremely pleased with the care she received. The Administration is first rate. The staff was, to a person, caring, respectful, warm and welcoming. Both the Administrators and Staff were very helpful in keeping me informed about my mother as well as getting to know her to better meet her needs both socially and medically. It was good to feel that my mother was in good hands. My mother had a very positive experience at Queen Anne Manor. She thrived there. The environment is exceptionally attractive: clean, comfortable and has a feeling of home while successfully filling the various needs of the seniors living there.

Mountain Meadows is proving to be the perfect solution for our situation. My dad has been so encouraged and that extends to the rest of our family. Mountain Meadows has been very welcoming. Dad loves the interaction and friendliness. The food is great. There are plenty of activities to keep him busy. It is very much a family atmosphere. We are SO happy to have found Mountain Meadows!

This is the perfect place for my Mother...it's right in my back yard...not only is it close but the facility shines...I was impressed that the tenants were very happy...(I thought they would all be gloom and doom) ...my tour guide Jen Drake kept getting waves from them...that's really a good sign...I also arrived unexpected...so I know there was no sprucing up...there's plenty of rooms for activities along with quaint hide a ways for private conversations...I guess what I really enjoyed the most was the smiles I kept seeing on the faces of those that I hope will soon be my Mothers new friends...btw...I just now need to work on my Mother in Law...I would love for her to live here too...life would be so good....=) I rate this a five star!

All stars. This place is great.

Probably where we will take parents. Great feeling and lovely space. Lot's of light. We are scheduled for the nurse assessment and are very excited for my parents to move to Anna's Garden. We LOVE the apartment, the 4 large windows that make the room so light, the large size of the room and bathroom, the staff, the feeling of caring and warmth.

There has been new management and resulting staff turn over. Changes seem good, but it's been change. Food has been very good.

I absolutely LOVED the lodge. They offered a 5 year social security spend down which is nice. The reason my dad did not choose this facility was because the layout of the facility was not as nice and the rooms were a bit smaller than some others we had visited. Other than that it was a great place and this was definitely the runner up.

Our family had an in person tour and it was a good overall tour experience but location was very important to us so ultimately this community was not going to be suitable for our loved one.

It is a really great place to live. Aside of the fact that they seem short staffed and having trouble keeping up on the housekeeping. Our loved one really loves is. All the staff are doing a great job making sure her meds are on time, she is well taken care of, has everything she needs. Only con is the housekeeping issue. They are very responsive when we reach out with any concerns.

This community is pleasant and that the people are nice. This is also in a very good location. For people who still walk there are a lot of stores and restaurants near by, including a grocery store and drug store.