Pinnacle Senior Living

The realization of finding out and accepting that your loved one needs help is so overwhelming and you feel completely helpless, guilty, and depressed. Is there something I could have done to prevent it? No, but I can make living with this horrible disease easier for me and my loved one. It's hard to move someone that has lived in the same house for almost 65 years to somewhere strange, especially since they are in their memory journey. You want what's best and you start your homework and start looking and talking to everyone you feel that can help you. Do you make bad choices, do "things" out of hope? Sure, so you might pick the wrong home and several months go by and you are not pleased with the progress, cleanliness, food and overall care. So, the process starts again to look for a home, as the diesease is progressing faster than what you ever thought it would. It's time to find something else. Then you walk into The Arbor House, and immediately you feel the warmth, care, security, love, cleanliness of the home and it's residents. I can now say that since moving my mom here, she looks better, stays cleaner, smiles and is happy. Is this what I wanted for her? Of course not, I would have loved to keep her and take care of her. But, that is why The Arbor House was built, to help families take care of their loved ones, with respect, dignity, caring and understanding.

They are doing a good job, we are pretty pleased with them. The communication from one shift to the next could be a improved. I know they are busy, but sometimes when I come in and ask a question they don't always know what happened the shift before. They are very friendly, and whenever I come it's unannounced, and I have observed how attentive they are. He is always well cared for, and his room is clean. They always provide an alternate meal if he doesn't like it, and they are very quick about accommodations if needed. They are very accommodating. They had a car show with a barbecue and they got everyone to join in, they are good and gentle encouragement. I have even seen someone come and stay on their own time to help out when they were understaffed.

My experience with The Arbor House of Temple us ok. The services, friendliness of the staff, cleanliness of the facility, and care provided is all ok. Will have to remove my father due to cost of facility.

My experiences with Harvest Home have been good. I'm satisfied with their services. I'm happy with the friendliness of the staff, cleanliness of the facility, and care they provide.

The residents at inwood crossing are unforgettable. I saw much love, concern and compassion by staff for the residents. The nurses and caretakers were all over the place. It was a fun and busy atmosphere while i visited family. I would recommend this community. Down side was seeing the kitchen as i came down the hall.It looked like cramped quarters and no where to put anything. After questioning staff i found out there is a new kitchen in the works so this is only temporary. Thank you am staff for loving and caring so well for Grandpa!

Elaine very professional, nice place , downtown and hotel like 4 floors. Was a Marriott.

This was a nice place. The only thing that kept it from being a five. The staff seemed to have had a recent turnover at the time. It seemed that they just needed a little more time to settle into the new leadership process for the new staff. The other thing was that they had a lot of little coffee clutch centers, little puzzle corners or just small spaces throughout where residents could sit and socialize. It was difficult to find a big enough space where they could really do anything. It was also in a little more of an urban area.

This is an older place, well furnished and clean and well kept up but studio rooms only. I want a 1 bedroom.

Really kind staff - super open and smiley, made me feel welcome. The building is located on a small street off Chapman, so it's tucked away from the main road. There was a lovely indoor courtyard.

We toured this community when we were looking into care options for our loved one. We liked what we saw here very much, and in the end we were choosing between this community and another. The director here is a very friendly, warm, and caring person!

Very nice. No openings.

They are very clean, the staff has been the best experience over there. They are extremely more economical than everyone else. They keep up with the maintenance on the building. They do a thing called a mystery drive, and they just take them someplace for a couple of hours. They have all sorts of entertainment. The food is really good, in fact I would give it a four. They have extremely good desserts, and I have eaten there a few times. Like all places they are living on a budget and they are all short staffed. We chose it because of how it felt when I walked in, the staff was happy, and it's very homey.

My elderly mother moved from a nursing home to Carrington. Since being here, she is more alert and does not sleep as much. It's nice to be able to have a conversation with her again.

I like everything pretty good. The people are very nice, but I think at times the staff that takes care of my wife they’re very nice and they contact the doctor at certain times for things. The food is very good. They activities are okay, but nothing special. There is enough parking. This is my first time using a community like this.

Having heard from 2 different friends about Sterling House of Neenah, I expected this home to be pretty good. and It was. My father arrived with need for serious help and the first week was a lesson for our family and for dad. The staff helped us through a very difficult first week. Things seem to be getting better, but we are not out of the woods. yet.

I would only say check the age of the person before you have them drop their doctor, and take the one at the community. They don't accecpt our insurance, and our loved one isn't Medicare age yet. That really has been the only issue. The people are nice and the place is very clean. They have a lot of activities and they seem to be quick to respond if there is a need. The food is ok depending on who's cooking and what day it is.

So far, we are pleased with Willow Creek. The staff are all very friendly, and the facility is very clean. We really liked the facility the best out of the other options, and the location was a plus as well! My mom is happy with the food, and we are happy with the place!

For the price they charge, the rooms seem too small. There's room for some furniture, but the rooms are too small for two people - especially the bathrooms. The food is very good though, and we would give it a 5! We really liked this place because it's small and we were very impressed with Sharon Crowe. She's a very nice and caring lady, and we are still impressed with her to this day!

Overall I would say that they are very corporate, and you can tell they are very corporate. They try very hard, but it's obvious that they are employees trying very hard. They nitpick and charge for every little thing. They do have a big advantage because they have progressive care. However even with the progressive care you still have to move. If you are in independent living and you have to go to assisted living you have to change rooms and move, If you are elderly moving across the street or across town, it's still a move.

It's working out really well. It's really clean, and the people are very friendly. I feel like the food could be improved. It's ok but not great. The response time is a little slow at time. He likes that he has an outdoor entrance, so it doesn't feel like a hotel room. He is really making friends and starting to get involved.