Pinnacle Senior Living

The staff is efficient and friendly. The facility is always clean and orderly. The residents here seem nice and well taken care of. The food is just okay, but the meals are healthy and nutritious. There are also great activities for the residents.

Desert Springs is a nice place. When you walk into the facility, what strikes you is the cozy atmosphere and feel here. It is also kept very clean. The staff here is very personable and they really care about the residents.

I am pleased overall with Inwood Crossing. The staff is very nice. They seem to be doing as good as I think they can do with what they have to deal with. There has been one incident that i wasn't happy with. He had a watch that had a lot of sentimental value that has disappeared. I think it was taken by someone that lives there. I hear that is common in these memory care facilities. That is my biggest problem. They had a way that he could get outside more and now they have an issue the gate and no longer can. I really wish he could get outside on his own more like he used to. Overall if I have a complaint they take care of it. The price of this facility is much better than anyone else's.

We habe been pleased with the overall experience to this point. The surroundings are warm and more like being at home. The previous facility that Mom was in was more institutional and sterile in its stricture and environment. Brookdale Desoto is a much nicer environment and Mom enjoys all of the scheduled activities.

We have been looking for a place for my Father. He is 81 with Alzheimer's but is still very active and healthy. From the minute we stepped into Pacifica's Memory Care building, we were impressed. There was NO urine smell. Everyone and everything was clean and tidy. The ratio of caretakers to patients is wonderful. The staff was helpful and attentive. Jill Barnard is superb! She moved mountains to find a place for our Father. The price is reasonable for the care given. We love that it is single story with a huge open courtyard and all the rooms are off the courtyard. They have daily activities and weekly outings. We are very pleased with Pacifica Regency

This facility feels like home and is cozy, well cared for. The staff is friendly. The residents look well care for, clean and happy. The facility has assisted living and memory care. Unfortunately there are 3 separate buildings and some of the rooms do not have bathrooms in them. For a small facility, they are doing very well. If all the rooms had their own bathroom, I think my mother would be happy there.

I felt very comfortable talking to the staff and the manager. They are very down to earth and very practical. All I can say is that they do the best they can. They do miracles with what little they have. I am in awe of them. And they do it in a cheerful way, authentically, and are engaged. They just remodeled and it all looks very nice.

I toured here along with Harvest Home, the Assisted Living section. Residents were out & about, several activities ongoing. Place is very clean and homey.

I found that the staff members there at Pacifica Senior Living Regency were very helpful and they were all eager to help the residents living there, more-so than in other places in the area that I had looked at.

I haven't heard any major complaints about Brookdale Casa Whittier. [removed] Everyone has keys to the rooms, maintenance, housekeeping, etc. [removed] She doesn't have Alzheimer's either, so that is pretty concerning. They have a lot of activities at this facility available if she chooses to participate. Overall it's been a good experience.

I toured this community while looking into respite care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

Well everybody was really nice. The lady who showed us the property was nice and we had a special issues with my mother, she was paralyzed and we were told that they had care in place for her, and they told us really impressive things, but we had to install a nanny cam to check on my mom to make sure they were doing everything that they said the would. I think a lot of it is transitioning, because they just lost their head nurse, so as of right now it kind of depends on who is there that day if my mom gets the care she needs.

I like it very much. The woman who runs the facility does an excellent job. They seem to be short staffed, especially on the weekends. The communication with the staff has been good. I think they need more help. I also think the nursing assistants should spend more time on the patients. Sometimes they are rushed when they are eating. The food there seems to be good. I would recommend the Harmony of Wisconsin Rapids.

The staff at Citadel Assisted Living are always friendly and helpful. They have really good activities that go on all throughout the day. Mom says she feels like she is at a resort with all the activities they keep her involved. She loves it there. She loves the staff, she loves the food, and everything about it is just great.

I think that overall it has been a good experience. I know they were recently bought by a new company, so the residents are a little worried and anxious about that. The food service is already taking longer.

Brookdale has been great so far! I don't have any major concerns or complaints. My loved one has dementia so it's hard to know for sure, but I think it wouldn't hurt to do the laundry a little more often. Other than that I would say it's working out well.

They did an excellent job with welcoming my mother to the facility. They made her feel like it was her home. It was an adjustment and they definitely helped her through the process. They are very friendly and very helpful and my mother loves it there. I don't have anything negative to say, they have a done good job

Other than it takes a while to get in the door, they are doing a good job. They take good care of mom. She says she's always busy. She says the food is good, and she is gaining weight. It would be nice if they had some way to scan your fingerprint to let you in if you are on the approved list, or something.

Overall I think they do a good job at Pacifica Senior Living. There has been a bit of an adjustment period, as we moved my loved one here from a higher end (but much more expensive) community, but I think she is settling in well. The facility itself is clean and well kept, and the staff here is friendly and professional. I think they provide an excellent amount of service for the price.

The staff at Citadel Assisted Living was very helpful and really understanding. They did an excellent job explaining things to us and helping us out. At the last moment my mother backed out and decided not to go, and the time it took for us to get our money back was much longer than it should have been. But that was the only downside of the whole entire experience.