PHNJ LLC

I felt that the residents with dementia were further advanced that my mother and that she would not fit in. However, it was a very homey atmosphere and they had a great area for the residents to spend time in outside of their rooms. Also it had a great garden setting for them to spend time outdoors when the weather improved.

This place was nice. It is a smaller place than others and I liked the intimacy of the staff with the clients but I wasn't completely convinced that this would be the place for my Grandmother. The facility is clean and the clients looked well cared for. The place is a home-like setting which is nice. It seems like this place would be a good place for some elders but I just didn't get the feeling that this is the right place for my Grandmother.

So far we're satisfied with them. We haven't really had any complaints or concerns. He was very subdued while he was there, he is in the hospital for now, and seems to be much more alert. I don't know if it was the medication or not, but it's something to keep in mind.

It was very nice. my mother in law settled in without problem

Memory Care Living at Hillsdale is not a nursing home. It is more like a 24 hour daycare center. At night time they have only two staff members working, though during the day they have five staff members. All the bedrooms are on the second floor. That did concern me In case of a fire. How would my wife and the other residents get out in time. I did not like the parking. Not very accommodating for the weekends, it can get very busy. Another concern I have was Veronica’s medications. I now get two of her main medications through Canada, which saves us quite a bit of money. When speaking with this community and their pharmacy options. I found that they were quite expensive and would not work with our budget. I do feel like this community takes care of their residents and seems to try and add social stimulation.

My loved one was here briefly, and they are a lovely and clean facility with a great staff. However, the level of care required by the residents was far beyond what my loved one was needing, but they were understanding about the situation and helped me get her into a more appropriate community. This was recommended to us by a psychiatrist and it did seem like a very nice place if your loved one is needing the level of care that they provide.

This is more of a memory care unit in a home. Everyone was very nice and they have respite care.

These are great places but mom doesn't need this type of care yet. She is more lucid than not. I would consider this when/if her dementia becomes more pronounced. Right now, a Sunrise seems a better fit for her.

We wanted Mom to go here, but they did not accept her.

I liked this homey atmosphere. Very nice and simple. Mom could just relax here and be happy. The only room available was on the second floor and I was told mom would have to be able to self-evacuate. She cannot do that and therefore was not accepted here. spoke with other family members who praised the staff and this community for their love and commitment to their loved-ones.

we wanted Mom to go here, but they did not accept her.

I liked this homey atmosphere and had hoped to place my mom here. No rooms available just yet and then was told my mom would have to be able to self-evacuate in case of emergency. She cannot do this. I liked the friendly staff and other family members.

This community was good but they did not have the facilities to care for my loved one like she needed. Overall the community was good.

My mom is doing fine under the care they are providing. So far it is good and I have not got any complaints from my mom. The aides are just getting to know about my mother's memory and cognitive behavior. I am satisfied with the personal attention and the community is very secure. She gets immediate attention without me being there or knowing. The head staff lets me know what they are doing for my mom. They are all very nice and very good at their job. I just wish there was more interaction with the family, if I ask too many questions I feel they get offended or nervous. The cleanliness are pretty decent within the room. It is nice and clean but sometimes it seems the bathrooms are hard to keep up with. There are about 16 resident living here too.

We are still figuring out our way around this community. I will say they are willing to work with us with our concerns we have. It is a clean community, but they could do a better job with the minor cleaning around the community. About 60% of the care staff is good and very caring. The other 40 could use some more dedication to their job. The executive director is great. I haven't noticed many activities offered. We take care of her meals, but their meals look nice. It is still a work in progress for us here.

The staff here is great. They really care and that makes us very happy. I would recommend to friends or family.

Memory Care Living is a small facility but that works to its advantage in that the staff gets to know a new patient very quickly and knows their likes and dislikes very soon after they become residents. Staff are very friendly and interact with patients in many ways. There are many activities that are selected for various residents' abilities. There is also entertainment brought in from outside such as musicians. PT and OT come in to work with residents. Each resident has their own room; the rooms are pleasant and cozy. Meals are prepared in the kitchen. It is very much a home-like atmosphere.

If a friend asked about my experience I would say the staff is not always on top of things as I would like but I do like the fact that the staff to resident ratio is good- only 7 residents right now. Additionally, I wish it was a little cleaner. Overall, I would recommend Fox Trail for someone needing strictly a memory care facility.

They say give them time to improve things with the new owners. But it seems like a lot of things walk off, we don't want to make a big deal with them and then it effects how they treat my loved one. Definitely a lack of communication with staff not understanding English and having to talk to Supervisors. The supervisors are also hard to reach. So I would say the place is clean, but patients are not getting much attention to their needs for what they are paying. I guess we notice since someone is there visiting my loved one just about everyday. Most people don't get many visitors. And you really can't take the word of the people staying there with the nature of memory care and things.