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8.0
Review Score
1001 Mountain St, Carson City, NV 89703
I really love both the facility and staff. The facility is always clean, no weird smells. It is also always brightly decorated for events and holidays which provides a happy and positive atmosphere. The...
With unbeatable views, a rooftop patio, and award-winning memory care programming, Sierra Basin Memory Care is an industry-leading community for those living with Alzheimer’s Disease or dementia. This community was built in 2019 and consists of 54 apartments for your loved ones to reside in. Our...
1127 Caldwell Blvd, Nampa, ID 83651
Our experience was wonderful. My friend was given so much empathy and understanding. [name removed] was amazing and thoughtful. Karcher Estates is great because of her! Her passion for her residents is...
Karcher Senior Living in Nampa, Idaho is more than just a place to live; it’s a true community. Offering luxurious independent living apartments, assisted living, and support services, all under one roof, Karcher Senior Living provides a warm, inviting atmosphere where residents can thrive.Our...
945 Tenderfoot Hill Rd, Colorado Springs, CO 80906
Very friendly and knowledgeable. They answered all questions and helped the moving in process. The refrigerator stopped working soon after moving in and the staff was very helpful in getting a newer used...
It's no secret that Colorado Springs is home to world-class dining and shopping, as well as unparalleled natural beauty. Nestled in the Cheyenne Mountain Ranch area, we are an independent living community with an experienced staff eager to serve you.We pride ourselves on helping our residents...
1601 Southgate Pl, Pendleton, OR 97801
5 on all accounts. Friendliness of all the people that live here and the knowledge and friendliness of the staff. Yes, I would recommend this community to other families based on the experience so far.
Located across from CHI St. Anthony Hospital and well known medical clinics, this aids in convivence and optimal care.We have been a great community since 2000 and have well over 50 years of combined experience in taking care of Pendleton community members and surrounding towns that make up this...
1130 Empire Avenue, Manteca, CA 95336
My experience is in the memory care unit. My [age removed] old Mother with dementia has been there nearly 3 months. The individual, Private bedrooms are a good size (twin or double bed, a chair, small...
Manteca Assisted Living is ideally located across from Diamond Oaks Park, where residents can enjoy picnic lunches and barbecues while watching families enjoy the playground, baseball fields, and basketball courts.Our community offers a selection of 114 villa apartments, including studio,...
125 Glenwood Dr, Kalispell, MT 59901
Size, services, convenient location. I didn't check any other facilities as I was convinced this was a good fit and they had a room available.
Minutes away from Glacier National Park, Whitefish Mountain Ski Resort, Flathead Lake and snow-capped mountain peaks, Kalispell Assisted Living is surrounded by the awesome beauty of nature.Conveniently located in a residential area just off Meridian and Highway 2 West, our community at Kalispell...
17999 SE River Rd, Milwaukie, OR 97267
I feel outside cobwebs and windows could be better kept. However, what we like the most about Homewood Assisted Living is that they all work together to make the experience pleasant for all their residents....
Homewood Heights is a small cozy community consisting of 44 apartment suites including, studio, one and two bedrooms. We are located just off McLoughlin Boulevard and have one of the most beautiful campuses in the region. We are near shopping, transportation and medical providers. One of the...
1820 N Legends Parkway, Coeur d'Alene, ID 83815
My loved one has moved to a different facility that offered more care. I would recommend looking for a facility that offers all levels of care.
Tranquil Assisted Living in Coeur d’Alene, Idaho.Coined a “little slice of heaven” for its picturesque lakes and national forests, beautiful Coeur d’Alene is the perfect place for seniors to embrace their next chapter at Legends Park Assisted Living.Legends Park Assisted Living is an active...
421 South Adams Rd, Spokane Valley, WA 99216
This review is for my aunt who live in independent living. Nice staff, easy parking, aunt likes the meals and exercise classes ... wish there was more activities provided for the residents. Overall would...
Big city amenities and beautiful scenery surround Sullivan Park Assisted Living Community in Spokane. With an amazing number of outdoor recreational opportunities and indoor activities just a short drive away; our Sullivan Park community embodies fun, and luxurious living for our residents....
1000 Halyard, Newport Beach, CA 92663
Newport Beach Memory Care came highly recommended, and has since become a very good fit for my brother who suffers from dementia. It’s an intimate, relaxed, quiet, and clean environment. The staff is always...
Newport Beach Memory Care is a unique and charming community, where we specialize in memory care services. Our professional staff serves the needs of individuals living with Dementia, Alzheimer disease and various forms of memory loss. We offer 24/7 specialized skilled professionals, 3 balanced...
200 West Beech Street, Caldwell, ID 83605
Autumn Wind Assisted Living Community is a nice facility and is well kept. The staff is friendly and any needs of the family are quickly taken care of. I would recommend this facility to others.
Nestled among local farms in a charming residential neighborhood, Autumn Wind Assisted Living embraces the small-town values of Caldwell, Idaho, creating the perfect homestead for older adults.At Autumn Wind Assisted Living, compassionate care meets an engaging, supportive community. Our assisted...
7514 NE 13th Ave, Vancouver, WA 98665
One frustration I had was that when I would call, the phone just rang and rang until the call dropped. If someone did answer, they didn't identify the facility name, nor did they identify who I was speaking...
Hazel Dell Assisted Living is ideally situated in a quiet residential neighborhood just off Interstate 5 in the Hazel Dell area of Vancouver, Washington. Our community is conveniently close to grocery stores, shopping centers, public transportation, medical clinics, and two local hospitals:...
802 E Mountain View Ave, Ellensburg, WA 98926
We have been very happy with Hearthstone. It would be a 5 for all. Very friendly staff, the facility is not luxurious but clean and well cared for. Comfortable and attractive surroundings, nice people. It's...
Hearthstone Senior Living is located in Ellensburg, Washington in beautiful Central Washington. Hearthstone is a perfect option for those who wish to maintain different levels of independence, and enjoy the comfort of home, but prefer the specialized programming, amenities, and relaxed atmosphere...
601 Okanogan Ave, Wenatchee, WA 98801
My mom has been happy at Prestige Senior Living at Colonial Vista. Since she's been there, management has changed and there has been lots of staff turnover. Rent has increased, which has her a bit concerned...
Colonial Vista Senior Living, located in the beautiful city of Wenatchee, Washington, provides a welcoming community environment that caters to both independent and assisted living needs.
2229 Jensen Street, Enumclaw, WA 98022
The staff has changed since our loved one has been at Living Court Assisted Living Community, but overall the quality of care is good when I am able to visit and the food that is served is great
White River Assisted Living has 54 studio and one bedroom apartments. Living Court is located adjacent to a skilled nursing facility and approximately one block from the local hospital. It is near the heart of the city with shopping, medical clinics and the senior center nearby.
1050 E Lake Mead Parkway, Henderson, NV 89015
I would highly recommend Prestige. It feels like a family with residents, visitors and staff. I can't say enough how greatful I was with our Overall experience. My family and I were always welcomed.
Welcome to Parkway Assisted Living, where we provide supportive assisted living and secure memory care to seniors in Henderson, Nevada. Every day here is filled with meaningful activities and customized care tailored for each resident. Our warm and engaging community is designed to make your next...
15727 NE Russell Street, Portland, OR 97230
I want to say that [name removed]does a great job! She is the best I have ever had and I have been in 3 different communities. I would recommend [name removed]to any residents. I would also like to say the...
Columbia Place Assisted Living, ideally situated in Northeast Portland, inspires joy and vitality while providing personalized care for seniors through a diverse array of programs, amenities, and activities.We invite residents to celebrate the best of life in our vibrant and welcoming community....
1047 Anna Knapp Blvd, Mount Pleasant, SC 29464
What they could improve on would be some of the people but overall I would recommend Cooper River Assisted Living community to other families based on the experience we have had so far.
Welcome to Revela at Mt. Pleasant Assisted LivingEngage in a lifestyle you’ll love at Revela at Mt. Pleasant in Mt Pleasant, SC.Living along the coast at Revela at Mt. Pleasant in Mt Pleasant, SC, provides our Residents not only with a beautiful location but with many opportunities to enjoy a...
589 Highline Dr, East Wenatchee, WA 98802
[name removed], the maintenance guy, is really on the ball. Mom calls him for an issue and he typically gets right on it, even helping with the TV. Mom does not care for the food at all. I would recommend...
At East Wenatchee Senior Living, you'll discover a charming community nestled along the picturesque Columbia River. Surrounded by beautifully maintained lawns and hedges, this peaceful retreat offers a sense of privacy and serenity. Its prime location ensures residents can easily access a variety...
2454 Cole Street, Enumclaw, WA 98022
The friendliness of the staff gets a 5+. Mom was at Expressions for about a year, overall the experience was very good but I cannot say enough about the staff that cared for her. They want above and beyond...
Serene Memory Care in Enumclaw, Washington.Set against a stunning mountain backdrop, White River Memory Care offers a secure and peaceful community for older adults experiencing cognitive decline.
1885 Parkwood St, Idaho Falls, ID 83401
The community has been great. Both in answering questions and in their care. It has been a great fit for my mother. There is probably always room for improvement but honestly we have been very happy.
Welcoming Assisted Living in Idaho Falls, Idaho.Located in scenic Idaho Falls and surrounded by national parks and forests, Parkwood Meadows Assisted Living is the perfect choice for seniors who value their independence, while seeking connection and comfort within a supportive community.
1224 Village Creek Ln, Mount Pleasant, SC 29464
I would write them as a five to all of the questions. The staff at Revela has gone above and beyond. I would highly recommend this community to other families who may need a place for their loved ones
Life is different in Cooper River Villages. Cooper River Villages, residents enjoy independent living services while experiencing the freedom to spend their days as they choose. Here, you’ll experience beach-inspired easy living without the hassle of daily chores and home upkeep.In Cooper River...
19400 East 40th Street Court, Independence, MO 64057
My loved one was treated with friendly cheerful care every day. I observed a tremendous amount of staff interaction. I was incredibly impressed by the layout too, it's very secure for the safety of the...
Jackson Creek Memory Care provides a safe and secure environment for older adults experiencing cognitive decline, including Alzheimer’s disease and other types of dementia. Our premier community offers comprehensive long-term care that is tailored to meet the needs of residents at every stage of...
25393 Cole St, Loma Linda, CA 92354
We were really impressed with the staff and their genuine care and concern for residents. Our family member had to leave for an extended hospital and nursing home period while being diagnosed with Lupus,...
Life is good at Loma Linda Assisted Living. Neatly perched on a beautifully landscaped property in Loma Linda, California, this newly constructed, two-story community offers assisted living and memory care services. Their on-site care team is committed to developing and fostering connections with...
1221 Claremont Dr, Lake Havasu City, AZ 86406
We relocated my dad to the Prestige Assisted Living at Claremont back in June of this year. My wife and I and other family members all agree this was a good move for our dad. Not only did it allow us to get...
Residents and visitors enjoy Southwestern style hospitality at Prestige Assisted Living at Claremont. Built in 1994, Claremont was the first assisted living community in Lake Havasu. This 28 unit community is located in a quiet, yet easily accessible, area. Once inside you’ll find a welcoming...
Review Score
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A Place for Mom has scored PACS Group, Inc. with 8 out of 10 using our proprietary review score based on 99 reviews in the last 2 years. Over all time, PACS Group, Inc. has 357 reviews with an average "overall experience" of 4.1 out of 5.
Our family was mislead - we had two requirements which was a two year pay down which they have, and also a memory care unit attached. They told us their skilled nursing facility would be an appropriate place for those who need memory care, but that is not true. The training for skilled nursing and memory care is completely different. It was just disappointing, disconcerting and we did not like how they misrepresented themselves.
I would tell others not to go here. Some of the staff were good; some were not. It was pretty expensive, and I didn't see that they did much for our loved one. He went downhill pretty quickly after moving in. They didn't clean his ears or cut his toenails, or do other things to help with his health.
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Autumn Wind Assisted Living in Caldwell, ID
3.5
(33 reviews)
We are not thrilled, and would recommend you choose a different place to care for your loved ones. One of the biggest of our ongoing issues is the food. When you're paying that much, you should get good food, or even food at all. Some days they give her just a piece of raisin bread for breakfast. Communication is lacking regarding Covid numbers and impact on their protocols. And responsiveness of the staff is lacking as well.
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Colonial Vista Senior Living in Wenatchee, WA
3.4
(9 reviews)
The community had really nice staff it was just not what we were looking for. It was not very clean and it was understaffed. Just not the care that was necessary for this type of living facility.
Karcher Senior Living in Nampa, ID
3.7
(30 reviews)
The first impression was not good. We walked in and the receptionist was not very friendly or helpful. The tour of the assisting living area was nice but when we asked to see the memory care area our contact hesitant. The area did not smell or look clean. There were repairs that were needed to be made to the facility and both my wife and I stated this is not where I would want to live!
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Manteca Assisted Living and Memory Care in Manteca, CA
4.4
(29 reviews)
It was not that good not what we was hoping. The care service was not responding enough. I was hoping for more attention and caring of the staff for my parents. The cleanliness was excellent and friendliness was good.
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Parkwood Meadows Assisted Living in Idaho Falls, ID
4.3
(12 reviews)
Regarding post on CNS's There are NO CNA's in assisted living. They may tell you they are "aides". They are NOT CNA aides. The state of Idaho does not require assisted living to hire CNA aides. Too bad. There is a problem with attitude, integrity, knowledge of these "aides". I have been very disappointed in my encounters with most of this staff.
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Karcher Senior Living in Nampa, ID
3.7
(30 reviews)
My gradmother wanted to live in Karcher Estates when it was time. It was the highest rated assisted living businesses in Canyon County, so we thought things were going to be good. Things went fine until management changed, the staff changed, and her personal items (including jewelry- rings and necklaces) started to go missing. Our family has been very upset about her personal items, especially how it impacts a persons dignity at that age. They probably should be investigated, although we feel powerless.
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Karcher Senior Living in Nampa, ID
3.7
(30 reviews)
The assisted living CNA staff are very caring and friendly. I never worried that my family member would be harmed or neglected. However they lack the appropriate training and supervision to safely care for residents with memory issues. It is a large assisted facilities with 3 CNA on duty in the evening hours. They have to rely on residents using the call button for assistance - this will not work with residents with short-term memory loss and falls are common as a result. I also have concerns with their lack of training in regards to how medication is administered to residents with memory issues - no instruction to remind the resident each time, and prescribed schedules of when to administered are not followed closely and can be missed altogether. The unit manager talks a good story when she is looking to make a placement into the facility but once the deal is closed, you feel it was more a sales pitch than a commitment. If you are looking for a comfortable place for your loved one to live and they do not need considerable oversight and care, then this might be a place for them (the CNAs really are friendly and caring.) If they have health issues or are prone to falls, I'd encourage you to keep searching.
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Karcher Senior Living in Nampa, ID
3.7
(30 reviews)
PLEASE DO NOT USE THIS FACILITY!!!! My mom was a resident there when it was doing business as a Living Court assisted-living facility, she’s lived there for four years until she was kicked out on [date removed]. We got a phone call Wednesday that my mom needed to be seen at the ER to make sure she didn’t have a urinary tract infection due to her memory getting worse and she wandered off the property. The Executive Director [name removed] informed us that she would not be able to stay there unless she had someone there to be with her 24 hours a day at our expense. When we informed her there was no money for that type of care the facility handed me her meds and told her she was not allowed back and I had to take her with me. To be honest, this was her third time wandering off the property. She was evicted without a 30-day notice. She was entitled to a three-day notice of eviction so the family and the facility could put together a care to make sure she was safe.,
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White River Memory Care in Enumclaw, WA
3.4
(11 reviews)
The food 7 days a week is horrible. I go to visit a family member in the morning. Can't find 1 staff member. They are getting residents out of bed and they are soaked from head to toe in urine and feces. The person in charge of handing out meds is late and had to be woken up from home to come out and pass medications to residents. The new nurse, [name removed], can not be reached by phone. Please don't put anyone you care about here.
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White River Memory Care in Enumclaw, WA
3.4
(11 reviews)
Worse experience due to mismanagement & staffing. Moved my mom out in less than 3 months there due to fear of her dying in that awful place. Note: after we moved her out, we understand it’s under new management so maybe it’s better. But no way are we placing her back there.
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Autumn Wind Assisted Living in Caldwell, ID
3.5
(33 reviews)
Barely two staff members on at a time. No transportation, salon or art. 90% of what they list they do NOT offer. They state they do but don’t have people to facilitate. The food is god awful. Please make sure you ask a lot of questions before placing a loved one here!
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Newport Beach Memory Care in Newport Beach, CA
4.2
(14 reviews)
My loved one was previously a resident at Karcher Estates and she didn't like it there. She found the staff to be quite mean. She said she was getting scolded quite often and that they were resistant to provide actual assistance. She is now in a different facility and is as happy as a clam.
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Karcher Senior Living in Nampa, ID
3.7
(30 reviews)
If we could give the 1 ratings a 0 we would. Why 0? Because 1 is too kind. They took [amount removed]. of dad's money who was only there 18 days. He contracted covid while there and then they put him in the psych ward. He died 6 weeks later. Not a good experience at all. It really came down to their total lack of communication. I hope they changed director and the head nurse. Otherwise, the rest of the staff were kind and it was very clean.
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White River Memory Care in Enumclaw, WA
3.4
(11 reviews)
They were over priced the plan of care was not followed and they were over charged in my opinion. It was not clean they did not vacuum or dust. They packed dirty linen in the hamper prior to move out. They over ordered insulin enough for a year. In person they were friendly. They They served burnt sandwiches to my 94 year old father. The fruit was not fresh or ripe. It was Covid there were no activities.
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Colonial Vista Senior Living in Wenatchee, WA
3.4
(9 reviews)
I'm understanding the following: My family didn't have the best experience with Autumn Wind caring for our loved ones. The care services could use some improvement. We did enjoy a couple staff members and felt they were a true blessing. Thank you [name removed] and [name removed]. The food was bland and unappetizing, and my loved ones didn't enjoy the meals. The community could improve the communication with the family. We had calls to the nurses that weren't returned, lots of unanswered questions. Yes an then some. For the money they charge monthly it's very expensive. And every thing they do is an add on
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Autumn Wind Assisted Living in Caldwell, ID
3.5
(33 reviews)
Our relative passed away while living at NBMC. As required we paid every month in advance. They will not refund our money for the part of the month our relative was no longer there. I consider this theft of our money. Management has quit and been replaced, which tells me something is going on here. Prices were also raised. I would go somewhere else with better management that doesn’t steal your money.
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Newport Beach Memory Care in Newport Beach, CA
4.2
(14 reviews)
All they care about it is the $$$$. Food was bad, "care" was definitely less than, bedsores in less than 30 days of being there, and trying to deal with admin or billing is a joke. A couple of the nurses were friendly but that was the only good thing we could say about this place.
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Karcher Senior Living in Nampa, ID
3.7
(30 reviews)
I’m not there. This is online. Where are photos of actual rooms. From studio, one bedroom? If prestige can’t show individual rooms, what is the matter with them?
Hearthstone Senior Living in Ellensburg, WA
3.5
(4 reviews)
There are 27 total PACS Group, Inc. Facilities.
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